Paying your monthly city utility bill for water, sewer, trash, and other services is a regular expense for Tulsa residents and businesses. The City of Tulsa offers multiple ways to pay your utility bill conveniently online, by phone, in person, or by mail Read this guide to learn the quickest and easiest options for paying your City of Tulsa utility bill.
Benefits of Paying Your City Bill Online
The easiest way for most customers to pay their City of Tulsa utility bill is online through the city’s website. Here are some of the major benefits to paying online:
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It’s fast – Payments can be made in just a few minutes any time, day or night
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Avoid late fees – Online payments post instantly, so you’ll never miss a due date.
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Automatic payments – Set up recurring monthly payments from your bank account.
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View statements – See your current and past bills going back to May 2021.
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Paperless billing – Go paperless and reduce clutter.
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Payment history – Review your payment history and meter readings.
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Mobile friendly – Pay on your phone or tablet on the go.
Paying online saves you time and gives you peace of mind knowing your payment will process immediately before the due date. It’s the easiest way for most customers to pay their Tulsa utility bill.
How to Pay Your Tulsa Utility Bill Online
Paying online at cityoftulsa.org only takes a few minutes. Follow these simple steps:
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Click “Pay Online” and login to your account.
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Select “Make Payment” and choose the account to pay.
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Enter payment amount and submit your payment.
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Save the confirmation number.
Once you create your online account, paying each month is extremely quick and easy. Your utility account activity and statements will be available whenever you login as well.
Other Ways to Pay Your Tulsa Utility Bill
In addition to paying online, the City of Tulsa offers these other payment options:
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By phone – Call 918-596-9511 to pay via automated system with credit/debit card.
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In person – Pay with cash, check or money order at City Hall or authorized payment locations.
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By mail – Mail check or money order payments to City of Tulsa Utility Services.
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Night drop box – Use the drop box on the City Hall plaza after hours. No cash.
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AutoPay – Sign up for automatic monthly payments from your bank account.
Paying online is the quickest and most secure option, but these alternatives allow you to pay in the way that’s most convenient for you.
Get Payment Assistance for Past Due Tulsa Utility Bills
If you’re struggling to pay your past due utility bill to the City of Tulsa, don’t panic but take action quickly. You may qualify for payment assistance programs or arrangements:
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Payment plan – Call 311 to set up a monthly payment plan for past due balances.
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LIHEAP – Low income home energy assistance program can help pay utility bills.
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LIHWAP – New federal program for water/sewer bill assistance. Apply online.
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211 Referral – United Way’s 211 program connects you to social service resources.
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Financial counseling – Get free financial help from the Tulsa Financial Empowerment Center.
Don’t let an overdue utility bill sit unattended. Call the City of Tulsa at 311 right away to discuss your situation and payment options. Act quickly to avoid service disconnection.
Tips for Staying On Top of Your City of Tulsa Utility Bill
Use these tips to help you monitor your utility account status and avoid late fees:
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Sign up for email alerts about your bill and payment confirmations.
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Put bill due date reminders on your calendar so payments are on time.
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Log in to your account routinely to check for new bills and charges.
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Review your consumption history online to spot abnormal usage increases.
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Enroll in autopay payments from your bank account to prevent missed payments.
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Update your contact information if your phone number or address changes.
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Contact the city immediately if you are unable to pay your bill in full.
Staying organized and aware of your account activity will help you avoid getting behind on payments to the City of Tulsa for your essential utilities.
Frequently Asked Questions about Paying Your Tulsa Utility Bill Online
If you’re new to online bill pay with the City of Tulsa, review these common questions and answers:
What details do I need to create an online account?
You’ll need your 9-digit customer ID and utility account number found on your bill.
What payment methods can I use online?
You can pay by debit card, credit card or electronic check online.
Is there a fee for paying my bill online?
There are no fees for paying online through the City of Tulsa website.
When will a mailed payment post to my account?
Allow 5-7 days for mailed payments to be received and processed.
How far back can I view my bills and payment history?
You can view statements and account history online going back to May 2021.
Can I set up autopay through the online system?
Yes, you can enroll in automatic monthly payments to be drafted from your bank account.
How do I find my utility account number?
Your account number is located on the top left corner of your printed utility bill.
Paying your utility bill to the City of Tulsa is quick and easy when you utilize their convenient online payment system. Sign up for an account today to gain access and take control of your utility payments.
