How to Pay Your Water Bill to the City of Troy, Ohio – A Quick Guide

Paying your water bill to the City of Troy in Ohio is easy and convenient with the online payment options available. The City offers online bill pay, phone payments automatic bank draft mail, and in-person payments at City Hall. This guide will walk through the simple process to view and pay your Troy water bill online.

Overview of Paying Water Bill to City of Troy

• Online bill pay available 24/7
• Pay by credit/debit card or bank account
• View statements online
• Automatic bank draft option
• Can also pay by phone, mail or at City Hall

Benefits of Paying Your Troy Water Bill Online

Paying online offers many benefits:

• Convenience – Pay anytime online without visiting City Hall
• Payment Options – Pay by credit/debit card or bank account
• View Statements – See current and past bills online
• Get Email Reminders – Opt-in to receive bill notifications
• Avoid Late Fees – Pay on time and avoid penalties
• Payment Receipt – Get confirmation email after paying

Online bill pay makes managing your water account easy and fast

How to Pay Your Water Bill to the City of Troy Online

Follow these simple steps to pay your City of Troy water bill online

Step 1: Register Your Account

First, you need to register your account on the online payment website.

Go to https://troyohio.gov/PayOnline and select “Register an Account.”

You’ll need your account number and service address from your water bill to register. Create a username and password.

Step 2: Log In to Your Account

Once registered, you can log in anytime using your username and password.

To log in, go to the pay online link above and enter your credentials.

This will take you to your account dashboard.

Step 3: View Your Water Bill

After logging in, you can view your current City of Troy water bill.

Select the “View Bills” option to see your new charges, amount due, due date, usage details, and more.

You can also view past statements here.

Step 4: Make a Payment

When ready to pay your water bill, select the “Make Payment” button.

Choose whether to pay the total amount due or enter a custom amount.

Step 5: Enter Payment Details

On the payment page, complete the following:

• Select payment method – credit/debit card or bank account
• Enter card or bank account information
• Enter name, address, and contact information
• Carefully review all details entered
• Accept the terms and conditions

Step 6: Confirm Payment

Review all the payment details before submitting. Then complete your payment.

You’ll see a confirmation page and receive a confirmation email after the transaction is processed.

Payment may take 1-2 business days to post to your account. Log in anytime to view your payment history.

Other Ways to Pay Your Troy Water Bill

If you prefer not to pay online, the City of Troy offers other payment options:

• By Phone – Call 937-339-3841 to pay by credit/debit card
• Automatic Bank Draft – Set up recurring payments from your bank account
• By Mail – Mail check or money order payable to City of Troy with water bill stub
• In Person – Pay at City Hall at 100 S Market St, Troy, OH 45373

For details on these payment methods, contact Utility Billing at 937-335-4151.

Set Up Automatic Bank Draft for Effortless Payments

For maximum convenience, set up automatic bank draft payments through the City’s EZ Pay program.

This automatically deducts your water bill from your checking or savings account each month. No need to remember to log in and pay.

To enroll in EZ Pay:

• Download EZ Pay form from City of Troy website
• Complete form with your account and bank details
• Mail or drop off form at City Hall Utility Billing

EZ Pay deductions will start the following month. You can cancel anytime by submitting a form 15 days before your bill date.

Get Support from the City’s Utility Billing Department

If you have any questions or need help with your City of Troy water bill or online account, contact Utility Billing:

• Call 937-335-4151
• Email [email protected]
• Visit the office at City Hall, 100 S Market St, Troy, OH 45373

The Utility Billing staff can assist with account registration, payments, statements, and any other billing needs.

Paying Your Troy Water Bill Online is Fast and Easy

As outlined in this guide, paying your water bill to the City of Troy online is simple, fast, and can be done in just a minutes from your computer or mobile device.

Register your account, log in, view your bill, enter payment details, review, submit, and confirm – that’s all it takes to pay your Troy water bill electronically 24/7.

With payment options, account management tools, email reminders, and more, online bill pay makes managing your City water account hassle-free. Just follow the step-by-step process.

So next time your water bill from the City of Troy is due, you’ll know how to pay it conveniently online and avoid a trip to City Hall.