Having access to essential utilities like water, sewer, and trash services is something we expect in our homes without much thought – until that monthly bill from the City of Torrance Utilities Division arrives Paying bills may not be glamorous, but it’s important to keep your utility service flowing. The City of Torrance offers their residents multiple convenient payment options each month
The City of Torrance provides water, sewer, and trash collection services to over 150,000 residents in Torrance, California. Whether you prefer the speed of online payments or mailing a check, the City has a payment method to suit your needs.
Pay Online for Fast and Easy
For most customers, paying bills online is the preferred choice. It’s secure, convenient, and you can pay anytime night or day. The City of Torrance offers two ways to pay online:
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MyUtilityDirect Customer Portal – Register at torranceca.myutilitydirect.com to view bills, payment history and securely pay online 24/7.
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QuickPay – Make one-time payments without registering by inputting your account number and payment details at torranceca,myutilitydirect,com/quickpay
Online payments post instantly to your account, so you can avoid late fees. Pay by credit/debit card, e-check from a bank account, or digital wallet. Enroll in AutoPay on the portal to setup recurring automatic payments.
Pay Over the Phone
Call (310) 618-5922 to use the City’s automated phone system or speak with a customer service agent. They can answer billing questions and process your payment over the phone using a credit/debit card or e-check.
Phone payments are processed right away so you don’t have to worry about delays. The City does not charge any fees for paying by phone.
Pay by Mail
While not as fast as electronic methods, mailing a check or money order is still an option for paying your City of Torrance utility bill. Your monthly statement includes a payment stub and envelope to return with your mailed payment. Allow 7-10 business days for the City to receive and process your mailed payment.
Pay in Person
To make a cash payment on your utility bill, the City of Torrance has authorized pay agents at locations like check cashing stores and supermarkets. Bring your bill to pay in-person at:
- Vallarta Markets
- Northgate Markets
- Ralphs
- CVS Pharmacy
- 7-Eleven
Visit www.torranceca.gov/payutilitybill for a full list of cash payment locations in Torrance. You’ll get a receipt right away as proof of payment.
Enroll in AutoPay
For one less bill to remember, sign up for AutoPay through the customer portal to have your payment automatically drafted from your bank account or credit card each month on the due date. Set it and forget it!
Get Payment Assistance
If you are having difficulty paying your utility bill, the City of Torrance offers programs to help including payment arrangements, temporary service suspension, and bill adjustments. Contact customer service to discuss your account and avoid service interruption.
Paying your City of Torrance utilities bill is quick and painless thanks to convenient online and phone payment options. Choose the payment method that suits your needs and keep your water, sewer, and trash service uninterrupted. Don’t let that utility bill pile up – take advantage of the City’s payment features today!
City of Torrance plans to become 100 percent water independent | ABC7
FAQ
What is the phone number for Torrance utility bill?
Can you drink tap water in Torrance?
What is the county of Torrance?
How do I report graffiti in Torrance CA?
How do I pay my water bill in Torrance?
You can create a new account on the Torrance City Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
How do I Stop my Water service in Torrance City?
When you move out of a home in Torrance City, you’ll need to stop your water service with the Torrance City Water Department, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
How do I create a Torrance City Water Department account?
If you already have an account, you just need to login to the Torrance City Water Department site. Torrance City Water Department accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Torrance City Water Department website.
How does Torrance e-government work?
The City of Torrance strives to deliver useful e-government services and provide valuable information to the community while making citizen interactions with us more efficient, convenient, and interactive. You can view information and access limited services as an anonymous user, i.e. without being logged in.
Why did Torrance City Water Department receive the best-possible grade?
As you can see, Torrance City Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we’ve analyzed. Have a Question, Issue or Comment?