How to Pay Your City of Topeka Water Bill Online

If you’re a City of Topeka water customer paying your utility bill each month is essential to keep your services flowing. But repeating this task can feel tedious. The good news is Topeka offers easy and convenient ways to pay your water bill online, by phone, or in person.

Read on to learn about all your options for paying your Topeka water bill quickly and hassle-free

Set Up Online Account Access

The simplest way to manage your City of Topeka water account is through online account access. You can view balances, see past bills, make payments, and more.

To get started, visit the City of Topeka website and click “Pay Online.” Choose “Pay Your Utility Bill Online” then select “Pay Your Bill / Manage Utility Account.” Click “How to Create an Online Account” and provide your account details to set up secure access.

Once your online account is established, you’ll be able to log in anytime to check your water usage and charges. You can also enroll in paperless billing and receive email notifications when new bills are ready. Paying online by e-check or debit/credit card takes just a few clicks.

Auto Pay

For maximum convenience, consider enrolling in auto pay through your online account. This authorizes City of Topeka to withdraw your water bill payment each month directly from your bank account on the due date.

Once auto pay is set up, you don’t have to think about paying again! Your payment will be made automatically on time, preventing any late fees.

You can still review your monthly bills online and cancel or adjust auto pay at any time. Automated payments make water bill management effortless.

Pay by Phone

If you don’t want to log into your account, paying by phone is fast and easy. To make a payment on your Topeka water bill by phone, call (785) 368-9329.

Have your account number, CID code, and payment details ready. Follow the prompts to enter your information and complete the transaction by credit/debit card or e-check.

Phone payments post to your account immediately so your balance stays up to date. Just note there are small convenience fees for paying by phone.

Pay by Mail

Mail your water bill payment to:

City of Topeka
PO Box 2199
Topeka, KS 66601

Include your payment stub to ensure proper processing. Allow 5-7 business days for mailed payments to be applied to your account.

To avoid possible mail delays and late fees, consider faster electronic payment methods. But mailing a check works if you prefer paying traditionally.

Pay in Person

Walk-in payments are accepted at the City of Topeka Municipal Services Center:

215 SE 7th St
Topeka, KS 66603

They are open 8am-5pm Monday to Friday for in-person payments by cash, check, or money order.

You can also use the 24/7 drive-up payment box behind the building. Just be sure to include your remittance stub.

Avoid Late Fees

To prevent penalties, your City of Topeka water bill must be paid in full by the due date each month. Review charges promptly in case there are any errors that need correcting before the deadline.

If you are struggling to pay on time, call (785) 368-9329 as soon as possible to ask about payment arrangements or assistance programs that may help avoid disruption of your water services. Don’t delay discussing any issues.

Customer Service

If you have any questions about your City of Topeka water services or bill, the customer service team is happy to help. Give them a call at (785) 368-9329 or email [email protected].

They can explain your charges, recommend the best payment method for your needs, set up online account access, and more. Contact them right away if you see any discrepancy on your bill.

Paying your monthly City of Topeka water bill is quick and painless through the convenient online, phone, mail, and in-person options available. Go paperless and enroll in auto pay to save time and avoid late payments. Keeping your account current is easy!