Paying bills can be a tedious task. With so many utilities and services to keep track of each month, it’s easy to lose track of due dates and account information. However, the City of Tigard has implemented an easy-to-use online bill pay system to simplify payments for Tigard residents and businesses.
Overview of City of Tigard Bill Pay
The City of Tigard’s online bill pay system allows customers to easily view their account information and make payments for all city services, including utilities like water, sewer, and stormwater Customers can pay their bills online 24/7 through the secure Municipal Online Payments portal.
Some key features of the City of Tigard’s online bill pay include
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Single Sign-On: Customers can access and pay all their city bills in one place with a single login. No need to login to multiple portals.
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Account Management: View account details, balance, and payment history all in one place. Customers can also update account and contact information through the portal.
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Payment Options Customers can pay by credit/debit card, e-check, or automatic bank draft One-time and recurring payments are supported
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Paperless Billing: Customers can enroll in paperless billing to receive bills electronically through email.
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Mobile Access: The portal is mobile-friendly, allowing customers to pay bills on-the-go from their smartphones.
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Payment Notifications: Receive email or text confirmations when payments are made.
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Secure Payments: The portal uses industry-standard encryption to protect customer data.
Getting Started with City of Tigard Online Bill Pay
Using the online bill pay portal is easy, whether you’re accessing it on desktop or mobile. Here’s how to get started:
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Go to the Portal Website: Navigate to https://cityoftigardor.municipalonlinepayments.com/cityoftigardor/utilities in your web browser.
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Register for an Account: Click “Sign In/Register” and follow the steps to set up your account profile. Make sure to have your utility account number handy.
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Add Accounts: Use your account number and customer ID (found on your mailed paper bill) to add your water, sewer, stormwater, and other city accounts.
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Make a Payment: Select an account, enter payment details, review, and submit. One-time or recurring autopay options are available.
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Enroll in Paperless Billing: Go to “My Profile” and update your paperless billing preferences to stop receiving mailed paper bills.
Once your account is set up, you can log in anytime to view or pay your city bills online. The simple dashboard makes it easy to manage all your accounts in one place.
Key Benefits of Paying Bills Online
Utilizing the City of Tigard’s online bill payment portal offers numerous benefits, including:
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Convenience: Pay bills anytime, anywhere online or via mobile app – no more mailing checks or visiting City Hall.
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Payment Reminders: Never miss a bill with automated email reminders when bills are ready.
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Payment History: View up to a year of past payment details for each account in one place.
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Environmental Impact: Go paperless to save trees and other resources used for mailed bills and checks.
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Time Savings: Paying online is fast and easy – no more standing in line.
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Cost Savings: Avoid late fees by paying on time every time. Autopay ensures bills are always paid on the due date.
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Organization: Multiple accounts and bills can be easily managed from one centralized dashboard.
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Budgeting: Plan for upcoming bills more easily with bill due date reminders and account balance visibility.
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Security: The portal provides top-notch security and encryption to protect sensitive financial data.
For Tigard residents, the benefits of paying city bills online far outweigh receiving and paying paper bills by mail. The portal makes bill management efficient and stress-free.
Paying Specific Bill Types on the Portal
The City of Tigard’s online portal allows customers to pay all of their city bills in one place. Here are some of the specific bill types that can be paid:
Water, Sewer, and Stormwater Bills
The City of Tigard provides water, sewer, and stormwater utility services to local homes and businesses. Usage bills for these services can be paid online via the portal. Customers can also opt for recurring autopay to have these bills paid automatically each month.
Business Licenses
Local businesses in Tigard are required to have valid city business licenses. Renewal fees can be paid online through the portal. New licenses can also be applied and paid for electronically.
Parking Tickets
Forgetting to feed the parking meter can result in parking tickets. The Municipal Online Payments portal allows you to quickly view any outstanding tickets and pay the fines. No need to visit city hall or the courthouse in-person.
Dog Licenses
Per city ordinance, all dogs in Tigard must have a valid license. Dog owners can renew their pet’s license online and receive the tags by mail. Proof of current rabies vaccination is required.
Recreation Programs
Tigard Parks & Rec offers many programs, classes, and activities for residents. Registration and payment for recreation programs can be completed through the online bill pay portal.
Building Permits
Major construction and remodeling projects require building permits from the city. After permits are approved, builders can pay the permit fees electronically through the portal.
Paying these different bill types through the centralized Municipal Online Payments website makes managing city bills and licenses simple and efficient. Everything is handled through one easy-to-use interface.
Payment Options Available on the Portal
The City of Tigard offers several flexible payment options through their online bill pay portal:
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Credit/Debit Card: Customers can pay Tigard bills with Visa, MasterCard, Discover, or American Express cards. Card payments are processed immediately.
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Electronic Check: Pay from a bank account by entering routing and account numbers. eCheck payments have a 5-day processing time.
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AutoPay: Set up recurring payments from a credit card or bank account. Bills are automatically paid on their due dates.
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In Person: Cash and check payments can be made at Tigard City Hall’s Utility Billing office.
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By Mail: Check or money order payments can still be mailed to the city’s payment processing PO box. Allow 7-10 days for mailed payments.
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Drop Boxes: Check and cash payments can also be placed in secure drop boxes at multiple Tigard city locations.
The online portal provides the most convenient payment options. Credit/debit and eCheck allow near-instant payments without leaving home. Customers still have alternatives like auto-bill pay, mail, or in-person for flexibility.
Tips for Managing City of Tigard Bill Payments
Here are some helpful tips for Tigard customers to easily manage bills and payments using the online portal:
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Set up autopay or bill pay reminders so you never miss a payment due date
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Go paperless to reduce clutter and access bills as soon as they are issued
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Review account details frequently to spot any billing errors early
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Update your contact info to ensure you receive bill notifications
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Pay a few days before due dates in case of processing delays with banks/cards
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Set account nicknames to easily identify bills for rental properties or businesses
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Store your login credentials securely using a password manager app
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Download account history periodically for recordkeeping and taxes
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Consider consolidating accounts to simplify bill management for multiple properties
Following these tips will help Tigard customers get the most value and efficiency out of the Municipal Online Payments system. Simplify bill management today!
Customer Service for Bill Pay Support
If any issues arise with registration, account setup, or making payments through the online portal, customers can contact the City of Tigard’s Utility Billing department for assistance:
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Phone: Call (503) 718-2460 Monday to Thursday between 8am and 6pm.
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Email: Send questions or issues to the utility billing staff using the online webform.
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In-Person: Visit the Utility Billing office at Tigard City Hall at 13125 SW Hall Blvd during business hours.
Knowledgeable utility billing staff members are available to help customers troubleshoot any problems, reset passwords, update account information, answer billing questions, or walk users through the website.
Friendly customer service ensures all Tigard residents and businesses can easily access the online bill payment system and all of its convenient features.
The Municipal Online Payments portal offered by the City of Tigard makes paying city bills, utilities, licenses, permits, and more a breeze. By providing a user-friendly single sign-on interface, flexible payment options, account management tools, and secure data
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FAQ
What is the phone number for the city of Tigard water?
Where does Tigard Oregon water come from?
What is the city of Tigard Water System Master Plan?
How do I get a utility bill in Tigard?
1) Download and fill out the “Utilit-Ease” application. Please include a voided check with your application. 2) Mail or deliver by hand the application with the voided check or deposit slip to the Utility Billing office at City Hall. The mailing address is: Utility Billing, 13125 SW Hall Blvd., Tigard, OR 97223.
Does Tigard have a water bill?
In areas where the City provides only sewer services and water service is provided by Tualatin Valley Water District (TVWD), customers will receive two bills, one from the City of Tigard for sewer service and one from TVWD for water service. Those customers who are receiving two bills are NOT being charged twice for utility services. 4.
Is Tigard transitioning to a new utility billing platform?
The City of Tigard is transitioning to a new Utility Billing Platform. Online portal users will need to register for an account on the new platform when they receive their printed, mailed bill in November.
What services can I get if I don’t pay my Tigard Water Bill?
These would include billing services, sewer service, collection agencies, and Public Works services. If you receive your water bill from the City of Tigard and are struggling to pay it, you may qualify for emergency assistance. Assistance is available to individuals and families within the Tigard Water Service Area.
What can I do with Tigard’s utility access portal?
Welcome! With Tigard’s Utility Access Portal you can access account information, view your bill, make payments, sign up for autopay, and go paperless! For additional information and support for the Utility Access portal, please visit here.
Does Tigard have water & sewer services?
Certain parts of the City will have their water and sewer services provided by two separate providers. In areas where the City provides only water services and sewer services is provided by Clean Water Services, customers will receive two bills, one from the City of Tigard for water service and one from Clean Water Services for sewer service.