Paying bills can be a tedious task. With so many accounts and due dates to keep track of, it’s easy to miss payments and incur late fees. Fortunately, the City of Thomson has implemented an easy-to-use online bill pay system to streamline payments for city services. In this article, we’ll walk through how to use the City of Thomson’s bill pay platform to conveniently pay your city bills online.
An Overview of City Services Requiring Payment
The City of Thomson provides a number of important services to residents and businesses located within the city limits. Common services requiring recurring payments include:
- Water and sewer service
- Garbage and recycling collection
- Various city licenses and permits
- Property taxes
- Traffic and parking citations
- Recreation program fees
- Facility rental fees
Paying on time is important to avoid service disruptions or penalties. The City of Thomson accepts payments for all of these services through the online bill pay system.
Benefits of Paying Your City Bill Online
Taking the time to set up your city accounts on the online bill pay platform provides some nice conveniences:
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Easy account management – Once your accounts are set up you can view balances payment history, and due dates in one place.
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Payment reminders – Opt in to receive email or text alerts when a bill is due so you never miss a payment
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24/7 access – Pay bills anytime, day or night, through the online portal or mobile app.
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Payment flexibility – Make one-time payments or set up recurring payments from a bank account, credit card, or debit card.
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Paperless billing – Reduce clutter and save paper by receiving bills electronically.
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Cost savings – Avoid late fees, interest charges, and service disruptions by paying on time.
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Payment tracking – The online system provides confirmation emails and tracks payment history so you have peace of mind.
How to Pay a City of Thomson Bill Online
Paying your City of Thomson bill online is simple with just a few steps:
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Set up your account
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On the City of Thomson bill pay website, click on “Pay Bill.”
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If paying for the first time, click on the “New users click here to register” link.
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Enter your account number and any required personal details to create your online account.
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Under Account Management, add individual city accounts you want to be able to pay online.
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Select a payment method
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When logged into your account, select the account(s) you want to pay.
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Choose how much you want to pay on each account. You can pay the total balance or a partial payment.
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Enter payment information for either a bank account, credit/debit card, or e-check.
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Schedule payment
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For one-time payments, select the “Pay now” option.
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To set up automatic recurring payments, choose the “Recurring payment” option and specify frequency and amount details.
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Confirm payment
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Carefully review payment details before submitting.
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Accept the terms and conditions and submit payment.
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The online system will provide a confirmation message when payment is complete.
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Frequently Asked Questions
If you’re new to paying your City of Thomson bills online, you may have a few questions. Here are answers to some common FAQs:
Is there a fee to pay online?
No. The City of Thomson does not charge convenience fees for online payments.
When will a payment reflect on my account?
Payments made on weekdays before 2:00 PM EST are typically applied the same day. Payments after 2:00 PM on weekdays or on weekends will be applied the next business day.
Is the online system safe to use?
Yes, bill payments are processed through a secure payment gateway that encrypts your personal and payment information.
What if I already have recurring payments set up through my bank?
You will need to cancel the recurring payments with your bank in order to manage payments through the City’s online bill pay system.
Can I still pay my bill through the mail or at City Hall?
Yes, you can use the online bill pay system, pay at City Hall, or mail in a payment to the address listed on your bill. The online system provides added convenience and tools to better manage payments.
Who can I contact for assistance with the online bill pay system?
You can call Utility Billing at 706-595-3493 or email [email protected] for help with the online bill payment process.
Conveniently Manage All City Payments in One Place
By taking the time to establish your online bill payment account with the City of Thomson, you can conveniently access and pay all your city bills from anywhere through the user-friendly system. Avoid late payments, save time and money, and simplify your bill management with online bill pay. Sign up today for round-the-clock access and tools to track all your City of Thomson accounts.
