Paying Your Utility Bill Online With The City Of Thomasville

Paying your utility bill online is a convenient option offered by many cities, including the City of Thomasville. With easy-to-use online bill pay, Thomasville residents can securely pay their utility bills from home in just a few minutes. This article will provide an overview of paying your Thomasville utility bill online, including how to set up an account, make one-time payments, set up autopay, and more.

Overview Of Thomasville’s Online Bill Pay

The City of Thomasville offers online bill payment through their website for city utility accounts This includes water, sewer, sanitation (garbage pickup), and stormwater bills Gas and electric are handled by another utility provider.

To pay your Thomasville utility bill online, you must first set up an account through the city’s partner service Click2Gov. This allows you to securely store payment information and view/pay bills through the city’s website.

Some key features of Thomasville’s online bill pay include

• Make one-time payments 24/7 without having to call or visit city offices
• Set up autopay to have payments automatically deducted from your account
• Sign up for paperless billing to get bills directly via email
• View payment history and billing statements
• Pay with credit/debit cards, checking account, or savings account
• Avoid late fees by paying on time within a few clicks

Setting Up An Online Account With Click2Gov

To get started with online bill pay, Thomasville utility customers must first set up an account with Click2Gov. Here are the steps to set up your account

• Go to https://thomasville.org/pay-utilities-online and select “Utility Account Access”
• Click “Register for a New Account”
• Enter your Thomasville utility account number (with dashes) and an email address
• Create a username and password
• Agree to the terms and conditions
• A verification email will be sent – click the link to verify
• Log in with your new username and password

Once your account is set up, you can start viewing and paying your Thomasville utility bills online.

Remember to enter your full account number with dashes when creating your username. For example, if your account number is 1234567890, you would enter 1234-567890. This ensures your account is properly linked.

Making One-Time Payments

The fastest way to pay your Thomasville utility bill online is by making a one-time payment. No need to set up autopay – just log in whenever you want to pay.

To make a one-time payment:

• Go to https://thomasville.org/pay-utilities-online and select “One Time Utility Payment”
• Log into your Click2Gov account
• Select your payment method – credit/debit card or bank account
• Enter your payment info and confirm your utility account number
• Specify the amount you want to pay
• Review payment details and submit

The payment will be immediately processed and applied to your account. You’ll receive a confirmation email with details of the transaction.

One-time payments let you manually pay your bills on your own schedule. It’s quick, easy, and secure.

Setting Up Autopay

For hands-free bill payment, set up autopay through your Click2Gov account. With autopay, your bill is automatically paid on the due date each month directly from your bank account or credit card.

Follow these steps to enable autopay:

• Log into Click2Gov and access your payment methods
• Check the box to enable autopay for a stored payment method
• Specify preferences like when to pull payments from your account
• Review terms and confirm settings

Once enabled, autopay will kick in on the next bill cycle. Your bill will be paid on the due date without you having to do anything.

Autopay is convenient, but be sure you have enough funds in your linked account to cover each payment. You can cancel autopay anytime through your account.

Going Paperless With E-Bills

You can save paper and get bills faster by signing up for paperless billing. With this option, your monthly statement will be sent electronically to your email instead of through the mail.

To enable e-bills:

• Have your latest utility bill handy
• Go to https://thomasville.org/pay-utilities-online and select “E-Billing”
• Log into Click2Gov and enter info from your current bill
• Agree to Terms of Use
• Confirm your email address

You’ll receive a confirmation email, and your next bill will arrive digitally. Be sure to check your spam folder too.

With e-bills, you get instant notification when your bill is ready to view and pay online. It reduces clutter and is better for the environment too.

Payment Methods Accepted

Thomasville offers flexibility in how you can pay your utility bill online:

• Credit/Debit Card – Visa, Mastercard, and Discover accepted
• Checking Account – Link directly to your checking account
• Savings Account – Pay from a savings account if preferred

American Express cards are NOT accepted. Other payment methods like PayPal are also NOT available.

Usage fees previously charged for paying by card have been eliminated. There are now no convenience fees for any online payments.

Be sure all payment info you enter is accurate to avoid issues processing your payment. Double check account numbers, expiration dates, and billing addresses.

Getting Account Help and Support

If you need any help with your online utility account, Thomasville’s Utility Billing Department can assist:

• Phone – Call 336-475-4210 during business hours
• Email – [email protected]
• In Person – Visit Utility Billing at 10 Salem St in Thomasville

The billing office can help with questions on your account, bill details, payment issues, or using the online system.

Support is only available during regular business hours, Monday through Friday. Emergencies outside of billing should be directed to the after-hours phone line at 336-475-4247.

Benefits of Paying Online

Paying your utilities through the City of Thomasville’s website offers many benefits:

• Convenience – Pay anytime 24/7 without visiting city offices
• Efficiency – Takes just minutes to complete payments
• Secure – Payment info is protected by encryption
• Control – View statements and payment history in one place
• Savings – Avoid late fees by paying on time
• Flexibility – Make one-time payments or set up autopay
• Simplicity – Easy to use website and payment process
• Environment – Go paperless with e-bills to reduce waste

Overall, the online bill pay system makes managing your Thomasville utility account much easier. Payments can be made quickly when needed or automated for ease of bill payment.

Paying Your Thomasville Utility Bill Online is Simple

Paying your City of Thomasville utility bill through the user-friendly online system is a straightforward process. Once your Click2Gov account is set up, you can pay bills 24/7 in just minutes from your computer or mobile device. Enable autopay or e-bills for maximum efficiency. If any questions come up, don’t hesitate to contact Thomasville’s billing department for assistance during business hours. Pay online and make bill payment a breeze.