The Easiest Way to Pay Your City of Stockton Bill Online

Paying your utility bill to the City of Stockton just got a whole lot easier thanks to their new online payment system, Click2Gov. As a long-time resident of this central California city, I used to dread having to mail in a check or drive downtown to pay my water sewer and garbage bill every month. But now I can pay my City of Stockton bill conveniently from my laptop or smartphone anytime, day or night!

In this article, I’ll walk you through how to use Click2Gov to view your account info and make a quick online payment to the City of Stockton. I’ll also share some tips and tricks I’ve learned from using the system regularly myself. Whether you’re a fellow Stockton resident looking for an easier way to pay your bill or just interested in learning more about the city’s online services, read on for the full scoop on paying your City of Stockton bill online.

What is Click2Gov?

Click2Gov is the City of Stockton’s online citizen services portal. It allows residents to access their account information and make payments for utility services like water, sewer, stormwater, and garbage collection. The Click2Gov platform provides a quick and convenient way for citizens to conduct business and stay updated on their account without having to call the city or visit in person.

Some key features of Click2Gov include:

• View account balance and payment history
• Schedule one-time or recurring payments
• Pay by credit/debit card or e-check
• Sign up for paperless billing
• Submit meter readings
• Check service outage status
• Access billing inserts and conserve tips

The site is mobile-friendly, so you can manage your City of Stockton account on-the-go from your smartphone or tablet

Creating a Click2Gov Account

To get started with online bill pay for the City of Stockton, you’ll first need to create an account on Click2Gov. Here are the steps:

1. Go to https://egov.stocktonca.gov/Click2GovCX/

2. Select “New User” under the login fields.

3. Enter your utility account number and the email address on file with your account.

4. Create a username and password.

5. Agree to the terms and conditions.

6. Check your email for a verification link and follow the instructions to complete your registration.

Once your account is activated, you’ll be ready to log in and access your City of Stockton utility account online any time!

Logging In and Viewing Your Account

To log back into your Click2Gov account:

1. Go to https://egov.stocktonca.gov/Click2GovCX/

2. Enter your username and password.

3. Click “Login”.

Once you’re logged in, you’ll see your account dashboard with key details like:

• Account balance
• Last bill amount
• Payment due date
• Recent payment history

You can also view billing history and compare usage over time under the “Account History” tab.

If you have more than one utility account with the City of Stockton, you can manage them all from the same Click2Gov login. Just switch between accounts using the dropdown menu.

Making a Payment

The most convenient feature of Click2Gov is the ability to pay your City of Stockton bill online in just a few clicks. Here’s how simple it is:

1. Log into your Click2Gov account.

2. Select “Make Payment” from the menu.

3. Enter the payment amount (minimum due, current balance, or other).

4. Select a payment method:

   • Credit/debit card
   • Electronic check

5. Enter your payment info and submit.

6. Confirm the payment details and amount.

7. Get a confirmation page and receipt via email.

You can also opt to schedule recurring payments so your City of Stockton utility bill is automatically paid each month. Just select “Recurring Payments” instead of “Make Payment”.

Payment Tips and Security

When paying your City of Stockton bill through Click2Gov, keep these tips in mind:

• Allow 2-3 business days for payments to process.
• A convenience fee of $2.45 is charged for debit/credit card payments.
• Electronic checks from U.S. bank accounts do not have a fee.
• Make sure your account has sufficient funds if paying by electronic check.
• The site uses industry-standard encryption for security.

You can feel confident entering your payment information through Click2Gov’s secure system. The City of Stockton will never contact you asking for personal or account information through phone, email or text.

Other Click2Gov Features

In addition to bill pay, Click2Gov provides other useful self-service options for City of Stockton utility customers including:

• Updating account information
• Enrolling in paperless billing
• Submitting water meter readings
• Signing up for budget billing
• Requesting service turn-on/shut-off
• Downloading billing inserts
• Viewing water usage and conserve tips

You can also use Click2Gov to make payments or access accounts for other city services like parking tickets, permits, and more.

Contacting the City of Stockton

If you have questions or issues using Click2Gov that you can’t resolve through the website, don’t hesitate to reach out to the City of Stockton Utility Billing division for assistance:

Phone: (209) 937-8295

Email: [email protected]

The customer service team can also help troubleshoot login issues, reset passwords, update account information, explain charges, and more. Live chat and self-service options are available through Click2Gov as well.

Convenient Online Bill Pay Is Here

As a Stockton resident, I’m thrilled the city has implemented Click2Gov for modernized online account management and bill payment. No more writing checks, licking stamps, or sitting on hold! With Click2Gov, I can review my account, see my usage, make a payment, set up auto-pay, and handle most other utility needs quickly from my computer or phone. I wholeheartedly recommend fellow City of Stockton utility customers sign up and utilize this easy online bill pay option.