Paying your monthly utility bill is a routine task for most homeowners and renters. However, the process can vary depending on which St. Charles you live in – St. Charles, Missouri or St. Charles, Illinois. While both cities offer multiple options to pay your water, sewer, electric and other utility bills, there are some key differences to be aware of. This article will provide a comprehensive overview of how to pay utility bills in St. Charles, MO and St. Charles, IL.
Paying Your Utility Bill in St. Charles, MO
Online Payments
The easiest way to pay your utility bill in St. Charles, MO is online through the city’s website You can make secure online payments 24/7 using a credit card, debit card or electronic check There is no fee to pay online.
To get started, first create an account on the St. Charles website. Once registered, you can login anytime to view your account balance and make payments. You’ll need your 10-digit utility account number to create your online profile.
Phone Payments
St Charles, MO offers a pay-by-phone option as another convenient way to pay utility bills Call 888-715-0162 anytime to make automated payments using a debit/credit card. Phone payments do incur a $1.95 transaction fee.
Mail-In Payments
If you prefer, you can mail in a check or money order payment to the City of St. Charles utility billing address:
City of St. Charles
200 N 2nd Street
St. Charles, MO 63301
Be sure to include your remittance stub to ensure proper crediting to your account. Allow 5-7 days for mailed payments to process.
In-Person Payments
You can pay your utility bill in person at St. Charles City Hall located at 200 N 2nd Street, St. Charles, MO 63301. City Hall is open Monday through Friday from 8am to 5pm. In-person payments can be made by cash, check, money order or credit/debit card.
Drop Boxes
For after hours payments, there are two utility bill drop boxes located outside St. Charles City Hall. One drop box is at the front entrance and the other is at the back parking lot.
Automatic Payments
Sign up for auto-pay to have your utility bill automatically paid from your checking account each month. Complete the automatic payment authorization form and mail it to City Hall or drop it off in-person. There is no fee for auto-pay.
Paying Your Utility Bill in St. Charles, IL
The City of St. Charles, Illinois uses a utility billing system called SilverBlaze for online payments and account management. Here are the payment options available:
Online Payments
To pay your St. Charles, IL utility bill online, first create an account on the SilverBlaze portal. You can then make one-time payments or set up recurring automatic payments using your credit/debit card or checking account.
There is a $3.95 transaction fee per online payment. You can go paperless and enroll in e-billing through SilverBlaze as well.
Phone Payments
The City of St. Charles has a 24/7 automated phone payment system. Call toll-free 833-425-1113 to pay over the phone using your credit/debit card. These payments also incur a $3.95 transaction fee.
In-Person Payments
In-person payments can be made at the Utility Billing Office in St. Charles City Hall, 2 E Main St, St Charles, IL 60174. Office hours are Monday through Friday from 8am to 4:30pm. Cash, check, money order and credit/debit payments are accepted.
Drop Boxes
There are 4 utility bill drop box locations in St. Charles where you can drop off check or money order payments after hours:
- Foxfield Shopping Center near Super Cuts
- St. Charles City Hall
- City Hall parking lot
- St. Charles Police Dept parking lot
Automatic Payments
You can enroll in automatic payments directly through the City of St. Charles utility billing office to have payments automatically debited from your bank account each month. There are no fees to use this auto-pay option. Submit an online enrollment form to sign up.
What information do I need to set up my online profile?
To create an online profile, you will need the following information:
- City of St. Charles utility account number (Ex: 00123456-00)
- Email address
- Name (as it appears on the bill)
You can obtain your account number from a copy of your bill or by calling the Utility Billing office during business hours at (630)377-4426.
SAMPLE BILL:
Ways to Pay with SilverBlaze
A $3.95 convenience fee applies when paying with SilverBlaze:
- Click to Pay online
- Pay by phone – Call toll free 24/7 at (833) 425-1113
- Pay with credit/debit cards or echeck
- SilverBlaze also accepts PayPal, Venmo, and Amazon Pay
St. Charles City, County Install Drive-Up Drop Boxes for Residents
How do I pay my utility bill in St Charles?
Utility bills can also be paid online through Payment Service Network (PSN), which can be accessed through the St. Charles City website at www.stcharlesmn.org or by calling 1-877-885-7968. We are requesting that no cash payments be placed in the drop box, but to instead submit a money order or cashier’s check.
How do I make a payment to St Charles health?
You can call us at 1-888-703-8401 to make a payment over the phone, as well as set up a payment plan. You can also mail a payment to us at St. Charles Health Patient Payment, 29357 Network Place, Chicago IL 60673-1293. Please make sure the account number you wish to credit the payment to is written on your check and enclose the payment stub.
How does the city of Saint Charles Bill for its water and sewer services?
The City of Saint Charles bills for its water and sewer services on a bi-monthly basis. Rates and charges for these services are established every 5 years by the City Council. Water and sewer billing is based on water usage.
How can I pay my taxes in St Charles?
To pay your taxes in St Charles, you can call the toll-free tax payment line at 1-855-227-7840 and follow the prompts. Taxpayers need the tax year and bill number located on the statement to use this system. Alternatively, you can submit a check, money order, or cashier’s check in the drop box inside or outside the County Administration Building at 201 N. Second Street in St. Charles.
How can I pay my Charles Town utility bill?
All utility bills for Charles Town must be paid directly to the Charles Town Utility Board. Several payment options are available for your convenience: pay in person at 661 S. George Street, M-F 9:00 a.m. until 5:00 p.m, or use the drop box for after hour payments.
What services does Saint Charles offer?
A whole host of quality service providers bring electricity, gas, and other essential services City of Saint Charles residents. Visit these individual web sites for details on services, billing, customer service, and more. For information on Water & Sewer service, please contact our Finance Department at 636-949-3212.