How to Pay Your Water Bill Online to the City of Southfield

Paying your water bill to the City of Southfield for your home or business is a routine task that comes around each billing cycle. The city offers several convenient ways to pay your water bill so you can quickly take care of this chore. In this article, we’ll explain the online and offline options for paying your City of Southfield water utility bill.

Overview of City of Southfield Water Billing

The City of Southfield provides water service to residents and businesses located within the city in metro Detroit Michigan. Here are some key facts about City of Southfield water billing

  • Bills are issued every 2 months for residential customers and every month for commercial customers.

  • The payment due date is 21 days after the bill is issued.

  • Payments received after the due date incur a 10% penalty fee.

  • Shutoff notices are sent if a bill is 60 days past due.

  • Services are shut off after 90 days of non-payment.

  • Customers can enroll in a monthly auto-pay program to have payments automatically debited.

  • Low-income customers may qualify for a water bill discount through the WRAP program.

Knowing the billing cycles and policies will help you avoid late fees and service disruptions.

Paying Your Water Bill Online

The fastest and most convenient way to pay your City of Southfield water bill is online through the payment portal. Here is how to pay online:

  1. Go to the City of Southfield water billing page.

  2. Click on “Water Bill Online Payments”.

  3. This will take you to the payment portal. Select “Search: Utility Billing, By: Address”.

  4. Enter your service address and click Search.

  5. Select your address from the list.

  6. Click on “Utility Bill Payments” to go to the payment processor.

  7. Enter your payment details including bank account or credit card information.

  8. Verify details and submit payment.

The payment portal allows you to pay by ACH, debit card, or major credit cards. You’ll receive an emailed receipt confirming your payment. Payments post to your account immediately so your balance is updated right away.

Other Ways to Pay Your Water Bill

If you prefer not to pay online, the City of Southfield offers other payment options:

  • By mail – Send a check or money order to the payment address printed on your water bill. Include your remittance stub to credit the proper account.

  • In person – Pay with cash, check, or credit/debit card at the Treasurer’s Office in City Hall. Bring your entire bill for faster service.

  • Auto-pay – Enroll in monthly auto-pay withdrawals from your bank account by submitting an application.

  • By phone – Call the payment number on your bill to pay by credit card or e-check.

Setting Up Your Online Account

Making an online account with the City of Southfield allows you to view past bills, see payment history, update account information, and enroll in paperless billing. Here are the steps to set up your online account:

  1. Go to the water billing payment portal.

  2. Click “New Account Registration”.

  3. Enter your account number, account holder name, and service address.

  4. Create a username and password.

  5. Provide your contact information and accept the terms.

  6. Click “Register Account” to finish creating your account.

Once your online account is set up, you can log in any time to manage your City of Southfield water utility account. Within your account you can:

  • Check your balance
  • View past statements
  • Make one-time payments
  • Set up recurring auto-pay
  • Go paperless
  • Update account details
  • Monitor your water usage

Using the online account makes managing your City of Southfield water bill more convenient.

Avoid Late Fees with Reminders

Since water bills come once every two months, it’s easy to forget when your bill is due. Fortunately, the online account allows you to set payment reminders so you never miss a due date.

To set up bill due date reminders:

  • Log into your online account

  • Go to Notifications

  • Select your preferred reminder method – email or text message

  • Choose when you want reminders sent – 7 days before due, on due date, etc.

  • Click “Save” to apply your notifications settings

With reminders set up, you’ll get an automatic alert before your water bill is due so you can log in and pay on time.

Enroll in Paperless Billing

You can reduce clutter and save paper by enrolling in paperless billing. With paperless billing, your bill is sent to your online account instead of by mail.

To go paperless:

  • Log into your online account

  • Go to My Profile

  • Select “Paperless billing”

  • Click Save to confirm

Once enabled, you’ll receive an email each time a new bill is ready to view in your account rather than having a paper bill mailed to you. Opting out of paper bills is better for the environment and keeps all of your account details securely online in one place.

City Of Southfield Water Bill Pay

Water Residential Assistance Program (WRAP)

FAQ

What is the phone number for Southfield water bill?

For water billing, new water or sewer service, water service shut off, or troubleshooting problems, call (248) 796-4850.

How to check a water bill?

NCWSC encourages you to query and pay your water bills through our USSD code *888#. For any concerns regarding our services, reach out to our customer support on +254724253582.

Where do I pay my water bill in Laurel Mississippi?

You can pay your water bill by dropping a check in our drop box on the side of City Hall that faces Yates Avenue, OR pay in our offices at City Hall, OR mail your payment to us. You can also pay online from this website.

Does Southfield have a new water bill payment website?

SOUTHFIELD, Mich. – The city of Southfield has launched a new website to give residents and businesses more options to make water bill payments.

How do I pay a water bill in Southfield MI?

For more information, call the Water Department at (248) 796-4850. Residential water bills are issued every two months and commercial water bills are issued every month. Water bill payments can be mailed to the address shown on the water bill: City of Southfield, Water and Sewer Department, P. O. Box 33835, Detroit, MI, 48232-0835.

How do I Check my water bill in Southfield?

This service allows City of Southfield residents and businesses access to information regarding their water bill. Residents and businesses may also view, print or pay their water bills online. There is no registration required and no fee to utilize the system. To access, simply click this link, then “Search: Utility Billing, “By: Address.”

How do I access my Southfield water account?

The website provides Southfield residents and businesses with access to their accounts allowing them to check account balances, view transaction history, make payments, and examine usage information. The service is free and available to any city of Southfield water customer. The website can be accessed by clicking here.

Who provides water in Southfield Michigan?

The City of Southfield Water and Sewer, under the City Department of Public Works, provides water for about 71,739 residents living in the area of Southfield, Michigan. Established in 1830, the City of Southfield Water and Sewer Department currently obtains its supply via purchase from the Great Lakes Water Authority (GLWA).

Is Southfield water free?

The service is free and available to any city of Southfield water customer. The website can be accessed by clicking here. Copyright 2012 by ClickOnDetroit.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed. Click here to take a moment and familiarize yourself with our Community Guidelines.

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