Living in the charming town of Sherwood means you get to enjoy small town life while still being close to Portland. It also means paying your monthly utility bill to the City of Sherwood for services like water, sewer and stormwater. The city offers several convenient payment options to keep your utility account in good standing.
In this comprehensive guide, we’ll cover everything you need to know about paying your Sherwood utility bill, including:
- Understanding your utility charges
- Payment methods and programs
- Avoiding late fees
- Getting billing help if needed
Receiving Your Utility Bill
Utility bills in Sherwood are mailed out at the beginning of each month, generally by the 1st.
Your bill will include charges for:
- Water usage
- Sewer
- Stormwater
It may also include charges for garbage collection if you have city garbage service
Key details on your Sherwood utility bill:
- Service address
- Account number
- Billing date
- Payment due date
- Previous balance
- Utility service charges for the month
- Taxes and franchise fees
- Current month total
- Total amount due
Payment must be received (not just postmarked) by the due date to avoid late fees. The due date is typically around the 20th of the month.
Understanding Utility Rates in Sherwood
The rates you pay for water, sewer, stormwater and other city services are set by Sherwood City Council. Rates are reviewed annually and effective July 1 each year.
Current utility rates can be found on the city website at www.sherwoodoregon.gov/utilitybilling/page/current-service-rates.
Key things to know about Sherwood’s utility rates:
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Water: Tiered rate structure based on usage. Rates higher in summer to encourage conservation.
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Sewer: Fixed monthly charge plus volume charge based on winter water usage.
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Stormwater: Fixed monthly charge based on type of property.
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Garbage: Varies based on container size and frequency of collection.
Check your bill carefully each month to ensure you are being charged the correct rates. Contact utility billing with any rate questions.
Ways to Pay Your Sherwood Utility Bill
The City of Sherwood offers several options for paying your monthly utility bill:
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Online: Pay by e-check or credit/debit card at SherwoodOregon.gov/PayMyBill. Avoids late fees.
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Phone: Call 503-925-2315 to pay by credit/debit card.
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Mail: Send check or money order with payment stub to PO Box 638, Sherwood, OR 97140.
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Drop box: Use the drop box at City Hall or Public Works.
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In person: Pay at Public Works with cash, check, credit/debit.
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Auto pay: Set up recurring payments from your bank account.
Pay early in the month to ensure on-time payment and avoid late charges. The city does not go by postmarked dates.
Payment Assistance Options
If you are having difficulty paying your utility bill, Sherwood offers assistance:
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Payment arrangements: Call to set up a payment plan.
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Low-income assistance: Discounts are available for qualifying households.
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Project Care: Helps pay utility bills in emergency situations.
Contact utility billing to learn more about these programs.
Avoid Late Fees and Shut Offs
To avoid a 10% late fee on your Sherwood utility account, your payment must be received by the due date on your bill, not just postmarked.
If your account becomes past due for two or more months, the city may shut off your water service. This applies even if you have a rental property that is vacant.
A shut off notice will be sent prior to discontinuing service. A $50 fee applies if your water is shut off for nonpayment and a $50 fee to restore service.
Review shut off policies at SherwoodOregon.gov/UtilityBilling. Communicate with the utility billing office if you anticipate issues paying on time.
Contact Utility Billing
If you have any questions about your Sherwood utility bill, rates or payment options, contact utility billing:
City of Sherwood
15527 SW Willamette St.
Sherwood, OR 97140
Phone: 503-925-2315
Email: [email protected]
Their team can help explain your bill, setup payments and enroll you in discount programs if eligible. Keeping your Sherwood utility account current avoids penalties so you can keep enjoying this great community.
Utility Billing & Sherwood Broadband
The Utility Billing & Sherwood Broadband Office is located at 15527 SW Willamette St. In case you haven’t heard, Sherwood Broadband is your friendly neighborhood fiber-internet provider. If we are not already in your neighborhood, we will be soon!
We are open Monday through Thursday 7:30 AM to 4:30 PM, and Friday 8:00 AM to 4:30 PM. Please note that on Fridays we are closed from 12:00 PM to 1:00 PM for lunch.
Station 2 Sherwood UR Why on Property Tax Bill
What payment methods does Sherwood accept?
Visa, MasterCard and Discover card payments are accepted. Automatic Payments: This method allows the City of Sherwood to automatically withdraw payment for utility bills from your bank account or credit card and eliminates worry of paying your bill on time. If you would like to sign up for automatic bill pay register at our online bill pay site.
How do I send a bill to the city of Sherwood?
Mail: Send a check or money order in the enclosed envelope with the bottom portion of your bill. Make checks payable to the City of Sherwood. Mail to: PO BOX 638, Sherwood OR 97140. Drop Box: Drop boxes are located at City Hall, 22560 SW Pine St and the Public Works Building at 15527 SW Willamette St .
Does Sherwood & pride disposal use the same online bill pay site?
Both the City of Sherwood and Pride Disposal use the same online bill pay site. Once registered you can view both bills and manage your payments with a single login and password. Online Bill Pay offers you the opportunity to set-up Automatic Payments, which will automatically make a payment for any unpaid balances on their due date.
Where is utility billing & Sherwood broadband located?
Utility Billing & Sherwood Broadband The Utility Billing & Sherwood Broadband Office is located at 15527 SW Willamette St. In case you haven’t heard, Sherwood Broadband is your friendly neighborhood fiber-internet provider. If we are not already in your neighborhood, we will be soon!
How do I make a check payable to Sherwood Village?
Checks should be made payable to the Village of Sherwood, Treasurer. After January 31, all payments need to be sent to the Calumet County Treasurer, 206 Court Street, Chilton, Wisconsin 53014-1198 (mail or in person).
Does Sherwood have water rights for the Willamette River?
Sherwood’s water rights for the Willamette River require our monitoring of the wild fish habitat downstream, especially during the spawning season, and exercising conservation measures if targets are not met. Your monthly Utility Bill is more than just water. Check out the current rates for each line item as approved by Council.