Living in the city of Sherman, Texas comes with access to essential public utilities like water sewer and trash services. And as a customer, you receive monthly bills for these utilities that must be paid on time.
The good news is that the City of Sherman offers numerous convenient payment options to quickly and easily pay your utility bill each month.
In this comprehensive guide, we’ll explore everything you need to know about City of Sherman utility bill payment – from online, phone and in-person payment methods to avoiding late fees, enrolling in auto-pay and more.
Understanding Your City of Sherman Utility Bill
The City of Sherman Utility Billing Department issues combined monthly bills for the following utility services:
- Water
- Sewer
- Trash & recycling
Bills are mailed on the last business day of each month and are due 15 days later They include all your service and usage details along with the total amount owed
It’s important to carefully review your bill and pay the full amount due by the cutoff date to avoid penalties Now let’s look at the many ways to pay it
Pay Online
The fastest and most convenient way to pay your City of Sherman utility bill is online through the city’s website.
To pay online:
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Visit www.cityofsherman.com and click on “Pay Your Bill”.
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Select “Utility Bill Payment”.
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Enter your 10-digit account number and 4-digit access code from your latest bill.
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Choose a payment amount and submit your payment.
Online payments are processed instantly, letting you avoid mail delays. You can use credit/debit cards or electronic checks. An email receipt will be sent to confirm payment.
Pay by Phone
Prefer to pay by phone? No problem! The City of Sherman offers a toll-free automated phone payment system.
To pay by phone:
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Call 1-833-875-2386.
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Enter your 10-digit account number when prompted.
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Next, enter the street number of the service address on your bill.
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Follow the voice prompts to enter your payment info and submit your payment.
The automated system is available 24/7 and saves all payment data for future calls. You’ll receive a confirmation number at the end.
Pay by Mail
If you prefer to mail in payments, send your check or money order to:
City of Sherman Utility Billing
P.O. Box 1106
Sherman, TX 75091-1106
Write your 10-digit account number on the check. Allow 5-7 days for mailed payments to process. A late fee applies if received after the due date.
Pay in Person
Walk-in payments can be made at the City of Sherman Customer & Utility Services office located at:
405 N Rusk St
Sherman, TX 75090
The office is open 8am-5pm Monday through Friday. You can pay with cash, check, money order or credit/debit card.
Enroll in Auto-Pay
For automated payments each month, enroll in the City of Sherman’s bank draft program. This electronically pays your utility bill from your bank account on the due date.
Call the Utility Billing Department or visit the office to complete an authorization form to sign up for auto-pay. It’s free and ensures you never miss a payment!
Avoid Late Fees
City of Sherman utility bills must be paid by the cutoff date or a 10% late penalty is applied.
Set up reminders and use auto-pay or online bill pay to avoid late fees. A void a $30 fee to reconnect disconnected service.
Go Paperless
Enrolling in paperless billing is a great way to help the environment while simplifying bill payment.
You’ll receive a monthly email when your eBill is ready to view and pay online instead of a mailed paper bill.
Get Account Alerts
Customers can sign up for email and text alerts through the city’s Notify Me system for:
- Bills ready for viewing
- Payment reminders
- Past due notifications
Alerts help you stay on top of your utility account and avoid late payments.
Payment Assistance
If you’re struggling to pay your utility bill, the City of Sherman offers payment plans and assistance programs.
Contact the Utility Billing Department to learn about available bill help for qualified applicants.
Paying Your Sherman Utility Bill
Paying online provides the fastest processing and most convenience. But you can also pay easily by phone, mail or in person.
Be sure to pay your full balance by the due date each month and look into auto-pay or paperless billing to simplify the process even further. Contact the Utility Billing Department with any other questions.
Sherman residents will pay more for water
What happens if I don’t pay my city of Sherman utility bill?
The City of Sherman bills monthly for water, sewer and trash services. Bills are generated the last business day of each month with a due date set for approximately 21 days from the bill date. If payment is not received by the due date shown on the utility bill, a 10% late fee is applied to the account.
How does the city of Sherman bill for utility services?
The City of Sherman bills monthly for utility services. Accounts are past due the first business day following the due date. A late fee of 10% of the unpaid balance is accrued if accounts remain unpaid 15 days after the due date. Accounts are subject to termination and applicable termination fees in such cases.
What services does the city of Sherman offer?
City Clerk Customer & Utility Svcs Automated Phone Pmt Emergency After Hours (fees may apply) Solid Waste/Trash www.ci.sherman.tx.us, Solid Waste & Recycling Services, or contact Solid Waste at 903-892-7261. The City of Sherman bills monthly for water, sewer and trash services.
Does my utility bill include a stormwater fee?
**Effective December 2017, utility bills include a Stormwater Fee. For detailed information about the program and calculation of the fee, please see Stormwater Utility Program. Below you will find an explanation of each item on your utility bill. When making a payment, please make the check or money order payable to the “City of Sherman.”
How do I contact the sherrman city clerk?
St, Sherrman, TX. Office hours are excluding holidays. The phone # is City Clerk Customer & Utility Svcs Automated Phone Pmt Emergency After Hours (fees may apply) Solid Waste/Trash www.ci.sherman.tx.us, Solid Waste & Recycling Services, or contact Solid Waste at 903-892-7261.