Paying your City of Sallisaw utility bill is quick and easy through the online payment system. This article outlines everything you need to know to pay your Sallisaw electric, water, sewer, sanitation or other city bills online.
Xpress Bill Pay System
The City of Sallisaw uses a system called Xpress Bill Pay for online utility payments You can pay by credit card or bank account on the secure Xpress Bill Pay website
To get started, go to the Xpress Bill Pay website and set up an account. You’ll need your Sallisaw utility account number and mailing zip code.
Once registered, you can:
- View account balance
- See payment history
- Make one-time payments
- Set up auto-pay
Visa, Mastercard, Discover and American Express cards are accepted
Convenience Fees
Xpress Bill Pay charges a convenience fee based on the payment amount:
- $0 – $100 = $1.00 fee
- $100.01 – $200 = $1.50 fee
- $200.01+ = 2.45% of payment amount
There are no fees for payments from a bank account.
Payment Posting
Online payments are posted to your City of Sallisaw account immediately after the transaction is complete. However, it may take 1-2 business days for the payment to process with your financial institution.
Check your account status on Xpress Bill Pay to confirm your payment went through.
Auto-Payments
One of the best features of Xpress Bill Pay is the ability to set up recurring automatic payments. This ensures your bill gets paid on time each month.
To start auto-pay:
- Log into your Xpress Bill Pay account
- Click “Recurring Payments”
- Enter your payment amount
- Select frequency (monthly, bi-weekly, etc)
- Choose your payment method
- Review and submit
On the due date each month, Xpress Bill Pay will automatically charge your card or withdraw from your bank account.
Payment Notices
When making one-time payments, you’ll receive email and text confirmations after the transaction is complete.
For auto-pay customers, you’ll get notices 3 days before and on the day your bill is paid. Your utility bill from the City of Sallisaw will serve as your receipt.
Account Management
Through your Xpress Bill Pay account, you can:
- Update payment methods
- Change auto-pay settings
- View payment history
- Receive notifications
- Go paperless
Keep your contact information up-to-date in Xpress Bill Pay to ensure you receive payment confirmations.
Avoid Late Fees
Your City of Sallisaw utility bill is due by the 20th of each month. A 10% late penalty applies if payment is not received on time.
Setting up automatic payments through Xpress Bill Pay is the best way to avoid late fees. Your bill will be paid on time, every month.
Payment Assistance
If you need help paying your Sallisaw utility bill, the following programs are available:
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Payment arrangements – Call the City of Sallisaw utility department to set up a payment plan.
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LIHEAP – Low Income Home Energy Assistance Program provides federal grant money to help pay energy bills. Apply through the Cherokee Nation.
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Project HELP – Donations provide emergency utility bill payment assistance for those in need.
Contact the City of Sallisaw utility department if you need bill payment assistance.
Start or Stop Service
To start new utility service with the City of Sallisaw:
- Complete an application at City Hall or online
- Provide proof of identity
- Pay a deposit based on home ownership
To stop service, submit a termination request at least 3 days before your move date. Provide a forwarding address for your final bill.
Customer Service
Contact the City of Sallisaw utility department with any billing or payment questions:
City of Sallisaw
115 E Choctaw Ave
Sallisaw, OK 74955
Phone: 918-775-6241
Email: [email protected]
Website: www.sallisawok.org
Online payments through Xpress Bill Pay make managing your Sallisaw utility account quick, easy and secure. Sign up today to get started!
Obtaining ServicesTo obtain city utility services you will need to visit city hall and complete a service application. Updated service applications are also required for service transfers to a new location. To speed up the process, you may download a contract for utility service from this site, complete and bring to city hall. Please review this
- Cycle 1: Due on the 10th of each month
- Cycle 2: Due on the 15th of each month
- Cycle 3: Due on the 20th of each month
Payments not received by 4:30 pm on these days are subject to a 10% penalty. Customers needing to make other payment arrangements must contact a customer service representative to avoid interruption of utility services. Utility payments may be mailed to: City of Sallisaw P.O. Box 525 Sallisaw, OK 74955