Paying your water bill is a regular errand for homeowners and renters alike With many cities like Rome, Georgia transitioning to online payment systems, you may be wondering how to pay your city water bill online. This guide will walk through the benefits of paying online, how to set up an account for Rome’s utility billing system, payment options, and tips for avoiding late fees.
Benefits of Paying Your Water Bill Online
Paying your city water bill online provides several advantages over paying by mail or in person
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Convenience Pay anytime anywhere with an internet connection. Avoid trips to city offices or buying stamps.
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Payment tracking: Monitor when payments are made and confirm they were received by the city.
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Automatic payments: Set up recurring payments to have your bill paid on time without remembering.
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Paperless billing: Opt out of mailed paper bills and access statements digitally. Saves paper and clutter.
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Account management: Update personal and payment information, view billing history, and monitor usage.
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Time savings: Payments post instantly instead of waiting for the mail. No time spent driving and waiting in line.
Online payments help simplify bill pay and ensure you meet payment deadlines, avoiding late fees. Cities also benefit through reduced administrative costs.
Setting Up Online Payments with Rome, GA
To pay your Rome water/sewer bill online, you must first set up an account on the city’s web payment system provided by MuniSmart. Here are the steps to get started:
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Select “Don’t have a login?” under the log in button.
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Choose “Utility Billing/Landfill/Solid Waste” from the menu.
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Click “Register for an Account” and fill out the form with your personal details, account information, and create a username and password.
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Agree to the terms and conditions and click “Register Account”.
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Check your email inbox for a confirmation email and click the verification link inside. Your account is now active.
Once registered, simply log into your account anytime to view your water bill and payment options.
Paying Your Water Bill Through MuniSmart
The MuniSmart online payment system offers various payment methods:
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Credit/debit card: Visa, MasterCard, American Express, and Discover accepted. Card subject to 2.45% convenience fee.
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Electronic check: Pay directly from your bank account. $1.50 convenience fee per transaction.
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AutoPay: Set up recurring payments from a card or bank account to have your bill paid automatically each month.
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In person: Take cash or check payments to Rome City Hall or the Rome Water Business Office.
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By mail: Send check or money order payments to City of Rome Water Business Office, PO Box 1433, Rome, GA 30162.
Choose the option that best suits your needs. One-time credit card payments are quick and convenient, while AutoPay helps avoid late payments if you occasionally forget.
Avoiding Late Fees and Disconnection
Paying on time is important to avoid Rome’s late payment penalties:
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Bills are due by the 10th of each month.
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A 10% late fee applies to overdue balances.
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Accounts 30+ days late may be disconnected.
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A $50 disconnection/reconnection fee is charged for resumed service.
If your account is past due, paying after the disconnection date will NOT prevent your service being shut off. The MuniSmart system only recognizes payment date, not when you scheduled future payment.
Instead, call the Rome Water Business Office at 706-236-4564 to set up an official payment plan and avoid disconnection. Online payments simplify bill pay, but pick up the phone if you anticipating falling behind.
Customer Service for Rome, GA Utility Billing
If you have questions or issues with your City of Rome water bill or online account, contact:
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Water Business Office: 706-236-4564, [email protected]
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MuniSmart Support: 866-957-3764, [email protected]
The Water Business Office can explain charges on your bill, set up payment plans for past due balances, update account information, and resolve other issues. MuniSmart provides technical support for the online payment portal.
Paying your bills online is usually quick and hassle-free. By signing up for automated Rome water bill pay through MuniSmart, you can save time each month and avoid late fees. Just be sure to monitor your account and contact the city before your balance is past due and subject to disconnection. Paying online simplifies part of the joys of modern home ownership.
Establish Service, Stop Service, or Transfer at an Existing Location
Please select and complete the appropriate forms linked below. You will be notified once the request has been processed. Service requested received before 3:00 pm will be processed the same day. Request received after 3:00 pm will be process the next working day. If you need further assistance please contact the Customer Service Department at 706-236-4440.ESTABLISH SERVICE
After leaks have been repaired please click the link below to provided adjustment request information. Once the adjustment has been made you will be notified of the adjusted amount.
New Water and Sewer Taps
Call the Water Department Operations Center at 706-236-4560 to apply for a new connection to water and sewer systems for both residential and commercial.
Should you set up auto-pay for your water bills or not?
Who is Rome water billing?
Provides water billing and conservation tips to customers in Rome, Georgia. Rome Water Billing, located in Rome, Georgia, is a utility service that provides water billing and conservation tips to its customers. The department is committed to providing reliable and efficient water services to the community.
Where does the city of Rome water get its water?
The City Of Rome Water supplies water to about 45,586 residents living in the Rome area, Floyd County, Georgia. The City Of Rome Water collects water from the Oostanaula River and Etowah River. The water is pumped to the Bruce Hamler Water Treatment Facility where it is treated before distributing it to the residents.
How do I contact the city of Rome?
Contact Us City of Rome 601 Broad Street Rome, GA 30161 Phone: 706-236-4400 Quick Links City Commission Bids Jobs Municipal Court Transit /QuickLinks.aspx Helpful Links City of Rome Home Site Map Contact Us Accessibility Copyright Notices Privacy Policy /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show AgainClose
What services does the city of Rome offer?
City of Rome residents are provided curbside service for garbage, recycling, yard waste and trash collections. Walker Mountain Landfill accepts construction debris, inert material and household debris. Browse job openings, download an application, or email your resume.