Living in the city of Rocky Mount North Carolina means receiving services like water, sewer gas, and electricity from the municipality. Paying your Rocky Mount city bill on time each month is important to avoid late fees and disruption of services. The city offers several convenient payment options to fit every schedule and preference – online, by phone, by mail, or in person. This guide will outline the easy ways to pay your Rocky Mount city bill.
Online Bill Payment
The fastest and most convenient way to pay your Rocky Mount bill is online through the city’s website Here’s how it works
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Go to rockymountnc.gov/pay-online.
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Select the type of bill you need to pay:
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Utility bill
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Real estate taxes
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Personal property taxes
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General bill
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Business license
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Click the link and you’ll be redirected to the online payment portal.
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Enter your account number and other details to log in.
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Choose whether to pay in full or a partial payment.
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Enter your payment method – credit/debit card or e-check.
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A service fee applies to tax payments only.
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Receive a payment confirmation by email.
With online bill pay, you can easily pay anytime, anywhere in just a few minutes!
Pay by Phone
To pay your Rocky Mount bill over the phone:
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Call 1-866-288-7608.
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Have your account number ready including all leading zeroes.
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Follow the automated prompts to enter payment info.
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Pay via credit/debit card or electronic check.
The automated IVR phone system is available 24/7 for your convenience.
Pay by Mail
If you prefer to mail in payments, simply:
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Write your account number on your check or money order.
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Make it payable to City of Rocky Mount.
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Mail to:
City of Rocky Mount
PO Box 1180
Rocky Mount, NC 27802 -
Allow 5-7 days for mailed payments to process.
Just be sure to mail your payment several days before the due date to avoid late fees.
Pay in Person
To make a payment in person:
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Visit the Business Services Center at 224 S. Franklin St.
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Have your bill or account number.
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Pay via cash, check, or money order.
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Use the drive-thru window for quick service.
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Get a receipt for your records.
Paying in person ensures your payment is applied right away.
Payment Assistance Programs
If you’re having trouble paying your Rocky Mount bill, the city offers programs that may be able to help, including:
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Energy Share – Provides heating and cooling assistance.
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Payment arrangements – Set up a payment plan for past due balances.
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Payment extensions – Request a due date extension if needed.
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Equal Pay – Pay a fixed amount each month to even out seasonal spikes.
Contact the Business Services Center to learn more about assistance for paying your city bills if you qualify.
Avoid Late Fees
To avoid late fees on your Rocky Mount bill:
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Pay by the due date printed on your bill.
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If mailing, allow 5-7 days for delivery and processing.
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Call to set up a payment arrangement if needed.
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Enroll in auto-pay or Equal Pay to ensure on-time payments.
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Contact the city immediately if you expect to miss a payment.
Staying current on your city bills ensures uninterrupted services while saving money on fees.
Get Account Alerts
The city offers email and text notifications to remind you when your bill is due or alert you to account changes. Set up account alerts through the online payment portal.
Manage Your Account Online
Through the city’s online portal, you can also:
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View billing history and account balance
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Monitor water usage
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Set up recurring payments
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Update contact information
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And more!
Accessing your account online makes managing your city services a breeze.
Paying your Rocky Mount utilities, taxes, and other bills on time doesn’t have to be a chore. The city offers simple online, phone, mail, and in-person payment options to fit your needs. Follow this guide to make paying your Rocky Mount bill painless every month.
Rocky Mount won’t pay ransom to group behind cyberattack on city systems
FAQ
How do I pay my Pinellas County utility bill?
How to pay Mexican bills online?
How do I pay my city of Rocky Mount Utility bill online?
It’s quick, easy, and free to pay your City of Rocky Mount utility bill online. Just click on the “Utility Bill” link on the payments page. You’ll be taken to a safe form where you can enter your payment and account information. You can pay using: Once submitted, your payment will be immediately applied to your account.
How do I pay a bill in Rocky Mountain NC?
Thank you!” In addition to the new online services, the City now accepts electronic payments (credit and debit card) in the Customer Service office at City Hall and by phone. To make a payment by phone, call this toll free number: 866-288-7608. For more information, visit www.rockymountnc.gov/billpay or call (252) 972-1250.
How do I pay my real estate tax in Rocky Mount?
Click here to access our online service where you can pay your Real Estate Taxes as well as view past year tax bills. The City of Rocky Mount has partnered with Paymentus as the payment provider for electronic payments. Paymentus charges a fee of 2.5% for credit card, $3.95 for debit card, or $1.95 for e-check tax payments.
How do I deposit a utility account in Rocky Mount?
Utility deposit options include: a Letter of Credit from a previous utility account from a utility company confirming a good pay history for the past 12 months or a co-signer who must have an active account with the City of Rocky Mount for at least 2 years with a Good Pay History.
How much does paymentus cost in Rocky Mount?
The City of Rocky Mount has partnered with Paymentus as the payment provider for electronic payments. Paymentus charges a fee of 2.5% for credit card, $3.95 for debiti card, or $1.95 for e-check tax payments. Payments are subject to a minimum fee of $1.00.
When do I have to pay my rent in Rocky Mount?
Payment must be received by the City of Rocky Mount or postmarked by January 5th to avoid interest or penalties. If payment is not postmarked, it is deemed to be received when it is actually delivered to the City of Rocky Mount.