Make Paying Your Utility Bill in Robertsdale Easy with Online Options

Paying your utility bill should be simple and convenient. The City of Robertsdale offers online bill pay options to make managing your utility account hassle free. Read on to learn all about the online bill payment options available to Robertsdale utility customers.

Introducing MyGovHub for Robertsdale Utility Bill Pay

The City of Robertsdale launched an online utility bill pay system in April 2016 called MyGovHub. This system allows utility customers to easily view payment history, usage history, and print copies of bills right from home.

To access MyGovHub, customers just need to enter their Robertsdale service address exactly as shown on their billing statement and utility account number. MyGovHub provides enhanced security for your financial information and can be accessed from any smart phone tablet or computer.

Key Features of MyGovHub

MyGovHub offers Robertsdale utility customers several helpful features:

• View billing history – See your current bill as well as previous bills going back 24 months. Easily monitor your usage over time.

• Access usage data – Check your consumption by service period to understand your usage patterns.

• Print bills – Generate a PDF copy of your current or previous bills if needed.

• Make payments – Securely pay your utility bill online from MyGovHub. Multiple payment options available.

• Account management – Update account information, enroll in paperless billing, and manage payment methods.

• Mobile friendly – The system works on mobile devices for on the go access.

• User friendly – The interface is intuitive and easy to navigate.

• Secure – Financial data is protected by enhanced security measures.

Paying Your Bill Through MyGovHub

When it’s time to pay your Robertsdale utility bill, MyGovHub offers a fast and easy way to pay online.

To make a payment, log into your MyGovHub account and select the “Pay Bill” option. You can pay using a bank account, credit card or debit card. The system will walk you through entering your payment details and processing the transaction.

Once the payment is complete, you will receive a confirmation number for your records. Payments made before 5:00 pm CST on a business day will be applied to your account the next business day.

MyGovHub offers the convenience of recurring payments. You can opt to have your bill paid automatically each month to avoid late fees.

Benefits of Paying Online

Paying your Robertsdale utility bill through MyGovHub offers a number of benefits:

• It’s fast – Make secure payments in just minutes at any time.

• Convenience – Pay on your computer, phone or tablet. No need to mail payments or visit city offices.

• Payment tracking – Payment history is stored in your account for easy reference.

• Paperless – Go green by enrolling in paperless billing.

• Avoid late fees – Set up auto-pay to never miss a payment.

• Time savings – Skip lines and hassles associated with in-person payments.

• Secure transactions – Your financial data is protected.

Registering for a MyGovHub Account

Signing up for MyGovHub is easy and only takes a few minutes. Just visit the City of Robertsdale MyGovHub website and have the following information handy:

• Your Robertsdale utility account number

• Service address exactly as listed on your bill

• Email address

• Bank account or card details for payments

The system will walk you through entering the required information and establishing username and password credentials for your account. Once registered, you can start enjoying all the benefits of online bill pay.

What If I Need Help?

The City of Robertsdale wants to ensure all utility customers can easily access and manage accounts online. If you need assistance with MyGovHub, contact customer support:

Phone: (251) 947-8900

Email: [email protected]

Online: Submit a request through your MyGovHub account

Friendly and knowledgeable staff can answer questions or troubleshoot any issues you may have with the online bill pay system.

Can I Still Pay In-Person?

While online payments provide the most efficient option, the City of Robertsdale does still accept in-person utility payments for any customers who prefer that method.

You can pay your bill in person at Robertsdale City Hall located at 22647 Racine Street, Robertsdale, AL 36567. City Hall office hours are Monday through Friday, 8AM to 5PM.

When paying in person, be sure to bring your current bill or know your Robertsdale account number. The city accepts cash, checks, money orders and credit/debit cards.

Don’t Get Disconnected – Pay On Time

Be sure to pay your Robertsdale utility bill by the due date each month to avoid any service disruptions. The due date is shown on your bill and payments must be received by 5PM CST on that date.

If your account becomes past due, you will incur late fees and your services could be disconnected if the balance remains unpaid. This can lead to additional fees for reconnection down the road.

Sign up for MyGovHub today to start paying your Robertsdale utility bill online. This convenient system helps you easily avoid late payments and possible disconnection. Managing your utility account has never been simpler.