How to Pay Your City of Riviera Beach Utility Bill: A Comprehensive Guide

Living in the beautiful coastal city of Riviera Beach, Florida comes with the responsibility of paying your monthly utility bills for essential services like water, sewer, sanitation, and stormwater The City offers multiple convenient payment options to keep your utility account in good standing. This comprehensive guide will walk you through the various ways to pay your City of Riviera Beach utility bill

Overview of Payment Methods

The City of Riviera Beach provides both online and offline options for paying utility bills. You can choose the payment channel that suits your needs and schedule best. Here are all the ways you can pay your City utility bill:

Online Payment Methods

• Phone – Call the payment hotline anytime and pay via credit/debit card or checking account.

• Automatic Bill Pay – Set up recurring auto-payments from your bank account or credit card

• Bank Bill Pay Service – Schedule payments through your bank’s online bill pay system.

• Online Account – Pay bills and view statements by logging into your online utility account.

Offline Payment Methods

• Mail – Send checks or money orders to the payment processing center

• City Hall Lobby – Visit in-person and pay via cash, check, credit/debit card, etc.

• Drive-Through Kiosk – Use the 24/7 kiosk by City Hall and pay with cards or checks.

• Drop Box – Drop off checks or money orders in the secure drop box by City Hall.

Below we explore how to use each of these options to pay your Riviera Beach utility bill conveniently.

Step 1: Pay Your Bill Online

Paying online is quick, easy, and allows you to skip lines and mailing delays. Here are two ways to pay online:

1. Through Your Online Account

You can login to your online utility account on the City’s website and make one-time or recurring payments.

• Visit Riviera Beach Utility Billing and click on “Pay Bill Online”.

• If new user, register your account with your utility details. Existing users can login.

• Select payment amount and method – credit/debit card or bank account.

• Enter required financial details to complete payment.

2. Via Your Bank’s Bill Pay Service

Most banks today offer online bill pay that lets you securely pay your Riviera Beach utility bill.

• Log into your bank account and navigate to Bill Pay.

• Add City of Riviera Beach as a payee using your account number.

• Enter amount to pay and frequency – one-time or recurring.

• Your bank will transfer funds to the City on the due date or scheduled date.

Using your bank’s bill pay service is reliable and guarantees on-time payments.

Step 2: Sign Up for Auto Bill Pay

For ultimate convenience, enroll in automatic monthly payments so your bill gets paid on its own each period.

On your online account, go to Auto Pay section and submit your preferred payment method – credit/debit card or bank account. The system will withdraw your bill amount automatically on each due date going forward.

Step 3: Pay by Phone

To make quick one-time payments by phone, call the City of Riviera Beach billing hotline at 1-877-878-7406. Select option 2 for utility payments.

You’ll need to enter your 10-digit utility account number and 4-digit customer ID (CID) number which are printed on your bill. Payments can be made via credit/debit cards, checking account, and automatic bank draft.

Phone payments let you take care of your bill easily without logging in.

Step 4: Pay via City Hall Kiosk

For in-person payments, visit the City Hall lobby at 600 W Blue Heron Blvd during business hours. You can pay via:

• Cash, cards, checks, money orders at front desk

• Self-service kiosk accepts cards, checks, cash

There is also a 24/7 outdoor walk-up kiosk on the west side of City Hall where you can securely pay utility bills by cards, checks, money orders.

Step 5: Mail Your Payment

To pay your utility bill by physical mail, fill out the payment stub attached to your bill. Write your check or money order payable to City of Riviera Beach and mail to:

City of Riviera Beach
P.O Box 916035
Orlando, FL 32891-6035

Be sure to mail at least 5 business days before your due date to ensure on-time delivery. Include your stub to expedite processing.

Payment Receipt and Confirmation

You will receive instant payment confirmation by email whenever you pay your Riviera Beach utility bill online. For offline payments, call the billing office to confirm receipt after allowing 2 business days for processing physical checks and money orders.

Retain the payment confirmation details for your records to resolve any discrepancies. Reach out to the billing department right away in case of any issues.

Avoid Late Fees with On-Time Payment

Paying your Riviera Beach utility bill on or before the due date prevents late fees and disruption of services. If needed, you can request a one-time due date extension by calling customer service.

Setup reminders and enroll in auto pay to always pay on time. Opt for the fastest online options to avoid postal delays. Managing your utility account responsibly keeps essential services flowing smoothly.