How to Pay Your City of Riverbank Utility Bill Online

Paying your utility bill to the City of Riverbank is easy when you set up an online payment account This guide covers everything you need to know about online bill pay for water, sewer, and garbage services in Riverbank

Sign Up for Online Payments

The City of Riverbank offers online bill pay through Xpress Bill Pay. To get started:

• Go to XpressBillPay.com and select “Sign Up”

• Enter your Riverbank account number and other details to register

• Create a secure password

• Add payment methods like a bank account or credit card

Once registered, you can view balances, make one-time payments, set up autopay, and manage notifications.

Payment Options

With Xpress Bill Pay Riverbank offers flexible ways to pay your utility bill

• Online – Pay by e-check from a bank account or with a credit/debit card.

• Phone – Call 1-866-775-9603 to pay with their automated system using your payment card.

• AutoPay – Set up recurring automatic payments from your chosen payment method.

• Mobile App – Download the Xpress Bill Pay app to pay on-the-go from your smartphone.

• In-Person – Pay by cash, check, or card at Riverbank City Hall.

Pay by the due date to avoid late fees. Online payments process quicker than mailing a check.

Understand Your Utility Charges

A Riverbank utility bill charges for:

• Water usage based on gallons
• Sewer at a flat or variable rate
• Garbage collection with cart fees
• Service fees and city taxes

Rates vary based on factors like meter size and customer class. Check the published rate schedules for details.

Avoid Late Payments

To avoid late fees on your utility bill:

• Pay the total by the due date printed on your statement.

• Sign up for autopay or reminders through Xpress Bill Pay.

• Call the billing office if you’ll be late to discuss options.

• Enroll in paperless billing to ensure on-time delivery.

Late fees are 10% of any past due balance. Shutoffs may occur for delinquent accounts.

Get Billing Alerts

With an Xpress Bill Pay account, you can receive emails or texts when:

• Your bill is ready to view

• Payment is due

• Your balance is past due

• A payment processes

Alerts help you stay on top of your utility billing and avoid surprises.

Go Paperless

Opt-in to paperless billing when you register at XpressBillPay.com to:

• Receive bills via email

• Save paper

• Avoid postal mail delays

• Access bills anywhere securely

You’ll need to enter a paperless activation code from your latest paper bill to enroll.

Check Payment History

In your Xpress Bill Pay account, you can view past statements and payment receipts. Use this to:

• Double check charges and payments

• Print copies for records

• Monitor your account usage and trends

• Identify billing errors

Maintaining your own records makes managing disputes easier.

Get Account Help

If you need help with your online account or have billing questions, contact:

• Xpress Bill Pay support at 1-877-885-7968

• City of Riverbank utility billing at 209-863-7109

The Xpress Bill Pay mobile app and website both offer FAQs, tutorials, and 24/7 account access for self-service too. Paying your Riverbank utilities is quick and easy with online and mobile options. Sign up for paperless billing and autopay to simplify the process even more. With alerts and payment history, you can stay informed on your account status and avoid late fees.