Paying your monthly utility bill to the City of Redmond is easy and convenient through their online payment system. The City of Redmond provides water sewer stormwater, and street lighting services to residents and businesses in Redmond, WA.
Read on for a complete guide on how to view your utility bill online, set up recurring payments or autopay, pay one-time bills manage paperless billing, and get support.
Sign Up for Online Account Access
To pay your City of Redmond utility bill online, you first need to sign up for an online account. Visit the utility billing page on www.redmond.gov and click on “Online Account” to get started.
You’ll need your 10-digit utility account number and an email address. Once registered, you can view bills, payment history, make payments, and manage account settings.
One-Time Payment
To make a one-time utility bill payment, log into your online account and click “Pay Now.” You can pay with a bank account, credit card or debit card.
Enter your payment info and submit the payment. It will process instantly and you’ll receive a confirmation email. Make sure to pay the total current balance by the due date to avoid late fees.
Recurring Payments
For automated payments each month, you can set up recurring payments through your online account. Under “My Profile”, choose a payment amount and enter your bank account or card details.
On the recurring date each month, the payment will automatically be deducted from your account. This ensures your utility bill gets paid on time without you having to remember.
Enroll in AutoPay
Another hassle-free option is enrolling in AutoPay. With AutoPay, the total statement balance due will be paid from your bank account each month on the due date.
To enroll, go to “My Profile” and check the AutoPay box. Enter your bank account information and submit. You can cancel or change AutoPay anytime.
Go Paperless
Save paper by opting out of mailed paper bills and accessing your statements electronically instead. Under “My Profile”, uncheck the “Receive Paper Bill” box.
You’ll get email notifications when your new utility bill is ready to view. Log in anytime to see your electronic statement with full account details.
Avoid Late Fees
To avoid a 10% late payment penalty, make sure your City of Redmond utility payment is received by the due date on your billing statement.
Enrolling in recurring payments or AutoPay ensures your bill gets paid on time automatically each month.
Get Account Support
If you have any questions about your City of Redmond utility account or online bill pay, contact Utility Billing at 425-556-2900 or [email protected]. Support is available Monday-Friday 8am-5pm.
You can also visit the Utility Billing office in City Hall if needed. Address: 15670 NE 85th Street, Redmond, WA 98052
Convenient Online Utility Bill Payments
The City of Redmond offers a user-friendly online system to view and pay your utility bill anytime. Register for an account to access paperless billing, make one-time payments, set up recurring payments, or enroll in autopay. Keeping your utility account current helps support services for the Redmond community.
Payment by Phone: Interactive Voice Response (IVR)
There is a $5 fee for Credit/Debit card payments made through our IVR system.
Inquire about your account or pay your utility bills using Visa or MasterCard via phone. Access your account 24 hours a day, 7 days a week using the automated system.
Call 425-216-6120, choose Option 1 and follow the instructions.
If you have received a Termination Notice and use the payment by phone option, after making your payment, please notify the customer service representative by pressing 0 before you exit the system. This ensures the continuation of your water services.
Please return your payment, along with the payment stub, to: City of Redmond Utility Billing P.O. Box 3745 Seattle, WA 98124-3745
If you have received a final notice and your payment is due within 1 to 2 days, please do not mail your payment without contacting our office at 425-556-2152. This will help to ensure the continuation of your water service.
There are no fees for Credit/Debit card payments made in person.
Payments may be submitted to our office (Monday through Friday, 8 a.m. to 5 p.m.) located at: City Hall 15670 NE 85th Street Redmond, WA 98052
You can also drop off your payment at our 24-hour Utility Drop Box. This box is located on the traffic island in front of City Hall at 15670 NE 85th Street. Please do not deposit cash in the drop box.
If you are facing water termination, please contact Utility Billing at 425-556-2152.
*There is a $25 fee for any payment that is returned by the bank*
Beginning January 1st, 2025, Redmond will no longer offer online Autopay options. All accounts enrolled in Autopay with a Credit Card, or E-Check will be unenrolled on December 31st, 202 To sign up for Autopay after that date, please follow the instructions for Direct Debit listed below.
The City of Redmond offers a wide range of convenient payment options. Choose the method that works best for you.
There is a $5 fee for one-time Credit/Debit card payments made through our online system. There is no fee for E-Check payments.
You may pay your bill using your Bank Account, Visa or MasterCard, view account history and activity, and sign up for electronic bills. Learn more about online payments.
Automatically pay your utility bill directly from your bank account. Payment is deducted from your bank account on the due date shown on your statement. After signing up for this payment option, you will still receive a utility statement.
Complete and submit the direct debit application (PDF) by following the instructions provided on the form. If you have difficulty downloading the form, call 425-556-2152, or email Utility Billing.
For security reasons, please do not email your application or voided check.
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How do I pay my bill in Redmond?
The City of Redmond offers a wide range of convenient payment options. Choose the method that works best for you. You may pay your bill using your Bank Account, Visa or MasterCard, view account history and activity, and sign up for electronic bills. Learn more about online payments.
What services does the city of Redmond offer?
The utility charges consist of three services of water, sewer, and stormwater. Garbage services are mandatory within the City of Redmond and our current provider is Republic Services. The City of Redmond utility bills are mailed out on approximately the last business day of each month. Payments are always due by the 15th.
What does the Redmond city utility do?
The utility also monitors the health of local streams, constructs habitat improvement projects, and responds to state and federal regulatory and permitting requirements. The City of Redmond collects charges for water, wastewater, and stormwater services. Find information about billing for these services and relevant ordinances.
How do I pay my utility bill online in Redwood City?
Register your account and pay your utility bill online by clicking here or the blue credit card icon Redwood City offers “Electronic Bill Presentation and Payment” (EBPP). This is an easy and cost-effective way for you to view your utility statements, keep track of your utility bills, and make one-time or automatic recurring payments online.
Are garbage services mandatory in the city of Redmond?
Garbage services are mandatory within the City of Redmond and our current provider is Republic Services. The City of Redmond utility bills are mailed out on approximately the last business day of each month. Payments are always due by the 15th. If not received on or before the 15th, a late fee of 1.5% of balance due will be added.
Is Redmond a full service city?
The City of Redmond is a full service City. The utility charges consist of three services of water, sewer, and stormwater. Garbage services are mandatory within the City of Redmond and our current provider is Republic Services. The City of Redmond utility bills are mailed out on approximately the last business day of each month.