Living in the city of Quincy, Florida comes with access to essential public utilities like water, sewer, gas, and electric service To keep these services running, residents must pay their utility bills on time each month. But mailing checks or visiting the payment office in-person can be inconvenient That’s why Quincy offers easy online bill pay for all utility accounts.
In this guide, I’ll walk through the process of setting up utility bill pay on the Quincy website. You’ll learn how to:
- Access your Quincy utility account online
- Understand charges on your monthly utility bill
- Make secure online payments by credit/debit card or e-check
- Get help from Quincy Utility Customer Service
Read on to become a pro at paying your Quincy utilities digitally!
Utility Services Provided by Quincy
The city of Quincy provides the following utility services to local homes and businesses:
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Electric – For powering lighting, appliances, heating/cooling systems and more.
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Water – Clean drinking water and supply for sinks, showers, hoses, etc.
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Sewer – Wastewater drainage from sinks, toilets, showers, etc.
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Gas – Natural gas for heaters, stoves, outdoor grills and more.
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Solid Waste – Curbside garbage and recycling collection.
Quincy utility customers receive a monthly bill charging for usage of these services over the previous month. Bills are typically sent by mail, but can also be accessed online.
Benefits of Paying Your Quincy Utility Bill Online
Here are some excellent reasons to ditch the paper bill and pay online instead:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid in-person payments.
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Efficiency – Payments post instantly, so no delays waiting for the mail.
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Security – Encrypted transactions keep your financial data safe.
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Simplicity – Easy account management through your online dashboard.
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Eco-Friendly – Go paperless by reducing mailed bills and checks.
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Savings – Avoid late fees by paying on time without the mail delays.
Online payments offer significant advantages over traditional paper bills and in-person payments. Read on to learn how easy Quincy makes it to pay online.
Accessing Your Quincy Utility Account Online
To get started with online bill pay, you’ll first need to access your Quincy utility account on the web:
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Go to www.myquincy.net.
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Scroll down and click on “MyUsagePayments by Exceleron”.
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On the login page, enter your Quincy utility account number.
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Enter the last name on your account in lowercase letters.
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Click “Log In” to access your account dashboard.
If it’s your first time logging in, you may need to take a few extra steps to register your account fully. But after that initial setup, you’ll enjoy easy access for bill pay.
Understanding Your Monthly Quincy Utility Bill
Once logged into your Quincy utility account online, you’ll be able to view your current bill with all charges and account activity. Key details include:
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Account summary – Displays total amount due and due date.
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Usage – Lists usage for each utility service (electric, water, etc).
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Charges – Breaks down rates and fees for each service.
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Billing history – Access previous bills and payment history.
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Daily consumption – Track utility usage patterns over time.
Carefully reviewing your bill online helps you understand exactly what you’re paying for each month. You can also monitor usage to spot anomalies or trends.
Paying Your Quincy Utility Bill Online
The online dashboard makes it fast and easy to pay your utility bill. Just follow these steps:
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Locate the “Pay Bill” box on your account homepage.
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Enter the payment amount, or select the option to pay the total balance due.
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Choose a payment method:
- Credit/debit card
- E-check (direct bank account withdrawal)
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Enter your payment details and submit.
The payment will immediately process and your account balance will update. It’s that quick and simple!
Setting Up Recurring Payments
For maximum convenience, you can enroll in auto-pay to have your Quincy utility bill paid automatically each month. Here’s how to set it up:
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In your account, click on “Recurring Payments” in the top menu.
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Choose whether to pay the full balance or fixed amount each month.
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Enter your preferred payment method.
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Pick a payment date that works with your pay schedule.
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Review and submit the request.
Once recurring payments are active, you’ll never miss a bill deadline again! Just be sure your payment method stays current.
Getting Account Support from Quincy Utilities
If you need help with your online account or have questions about your Quincy utility bill, the customer service team is ready to assist:
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Phone: 850-627-7681
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Email: [email protected]
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In person: 404 W Jefferson St, Quincy, FL 32351
Contact customer support to update account info, request payment extensions, report service issues, and more. They can walk you through any account management needs.
Pay Quincy Utility Bills Online for Simplicity
Online bill pay saves time and gives you instant access to monitor usage and payments. So log in and knock out that monthly utility bill in just a few clicks. It’s the easy way to keep your Quincy utilities connected.
Quincy residents outraged over reportedly climbing utility bills, city denies drastic changes
Can I pay my Quincy utility bill online?
Account status does not allow online payment. Please contact Customer Service at 217-228-4580 for additional information. *Account Number: ePay HelpHomeOne Time PaymentAccessibilityNew UserLoginContact UsAccessibilityNew UserLoginContact UsPay Your City of Quincy Non-Utility Invoice Welcome to the City of Quincy Utility Billing ePay!
What is Quincy utility billing epay?
Welcome to the City of Quincy Utility Billing ePay! This service offers up-to-date, online views of customer utility accounts, while also providing several convenient payment options. From the comfort of home, residents can review such information as payment history, pending payments, and account status.
How do I make a payment in Quincy?
Welcome to the City of Quincy’s Online Bill Inquiry and Payment System. Click here to access the MyUsagePayments by Exceleron system. You may use this system to check the amount of your bill, review your usage history, daily consumption rates, etc. If you wish to make a payment you will need your account number and a credit card.
How do I contact the Quincy Department of utilities?
Account questions may still be directed to the Department of Utilities by calling 217-228-4580. The Department of Utilities is located in Quincy City Hall, 730 Maine Street, Quincy, IL. Office hours are Monday through Friday, 8:00 am to 4:30 pm.
Does Quincy have a new payment platform?
New Payment Platform Now LIVE! The City of Quincy is excited to partner with InvoiceCloud to offer residents and customers an easy and convenient method for viewing and paying utility bills, as well as paying other City invoices, from the convenience of their home, place of business, or on-the-go with their mobile device.
How do I make a utility payment?
To register your account, or make a one-time payment, select Utility Payment. Payments will also be accepted in person at the Department of Utilities, through the drop box in the City Hall Parking Lot and via mail. Account questions may still be directed to the Department of Utilities by calling 217-228-4580.