Managing Your Utility Bills with the City of Plano’s Online Payment System

Paying your utility bills on time each month is an essential task for every household and business owner. However, with busy schedules it can be easy to forget this important chore. Fortunately the City of Plano offers a convenient online payment system that makes it quick and easy to pay your utility bills from home or on the go.

Overview of Plano’s Online Utility Bill Payment

The City of Plano allows residents and business owners to pay their utility bills securely online. This includes payments for water, sewer, sanitation, stormwater drainage and other city-provided services. Customers can pay bills immediately or schedule payments for a future date. The online payment system is available 24/7 for maximum convenience.

Some key benefits of using Plano’s online utility bill pay include:

  • Secure payments can be made by credit/debit card or e-check
  • View balance and payment history
  • Schedule future payments
  • Receive email reminders about upcoming bills
  • Avoid late fees by paying on time

Registering for an account takes just a few minutes. The only information needed is your utility account number, address, and an email address.

Step-by-Step Guide to Paying Your Bill Online

Here is a simple walkthrough of how to pay your City of Plano utility bill online:

  1. Visit the Payment Portal

    Go to https //wwwmunicipalonlinepaymentscom/planotx or access it through the City of Plano website,

  2. Log In or Register

    If it’s your first time, click “Register” to create an account tied to your utility account number and address. Otherwise, enter your email and password to log in.

  3. Select Account

    Choose the relevant utility account you want to pay. You can store multiple accounts under one login.

  4. Enter Payment Details

    Select whether you want to pay the total balance due or a custom amount. Enter your payment method and details.

  5. Schedule or Pay Immediately

    Choose to pay now or schedule a payment for a future date. Scheduling is useful for setting recurring automatic payments.

  6. Review and Submit

    Verify all the payment details before submitting. You’ll receive an email confirmation of your processed payment.

The whole process takes just a few minutes. It’s so quick and easy that you have no excuse not to pay your Plano utilities on time!

Other Features and Options

Beyond basic bill pay, Plano’s online payment system includes other useful features:

  • Account management – Update account and contact information, change paperless settings, add additional accounts, etc.

  • Payment history – View 12 months of payment history and printing/downloading statements.

  • Notifications – Receive email reminders when bills are ready and payments are processed. Avoid late fees.

  • Recurring payments – Set up automatic recurring payments from your chosen account. One less thing to remember each month.

  • Multiple payment methods – Securely pay using credit cards, debit cards, or electronic checks from your bank account.

  • Paperless billing – Reduce clutter and go green by opting out of mailed paper bills and accessing statements online only.

  • Mobile access – Manage payments and accounts on-the-go from your smartphone or tablet.

Avoid Late Fees and Payment Issues

Paying utility bills on time every month is important for avoiding extra fees and potential service disruptions. Fortunately, Plano’s online bill payment system makes it easy to stay on top of your payments.

Some tips for avoiding issues include:

  • Set payment reminders – Use the system’s notification options or your own calendar reminders to remember when bills are due.

  • Pay automatically – Set up recurring auto-payments from your bank account to ensure on-time payments.

  • Check account activity – Log in regularly to check for new bills and confirm payment history.

  • Update contact info – Keep your email, phone, and address current so you receive billing notices.

  • Review due dates – Bills have varying due dates so check statements closely and schedule appropriately.

  • Ask for help – Contact utility customer service if you have any account or billing issues. They can explain your options.

As long as you pay on time consistently using the online bill pay system, you can avoid worrying about late utility bills!

Convenient Management of All Your City of Plano Utilities

Whether you’re a homeowner with water/sewer service or a business owner with multiple utility accounts, the City of Plano makes it simple and stress-free. Everything can be managed efficiently through their online payment portal.

You have 24/7 access from your computer, tablet or mobile device. Payments can be made immediately or scheduled for future dates. Useful features include recurring auto-payments, paperless billing, payment notifications, account management and more. It takes just minutes to register and start paying your bills online.

Avoid the hassle of mailing paper checks or visiting City Hall. Pay bills securely on your schedule and simplify utility management for your home or business. The City of Plano’s online payment system provides the ultimate convenience, giving you peace of mind that this important task will never slip through the cracks. Sign up today and see how easy utility bill management can be!

City Of Plano Utilities Bill Pay

Stoler on the Street – Utility Help

How do I pay my water bill in Plano?

Customer & Utility Services provides water services to the City of Plano. Visit their site to pay your water bill online, start or cancel service, view current rates, and contact customer service. Economic Development seeks to create job opportunities, diversify the economic base and increase the City’s tax base.

Does Plano have a utility department?

The City of Plano’s Utilities Department is a public utility owned by the City of Plano. Emergency Service during business hours is (972) 769-4160, and after business hours is (972) 727-1623. Call if you suspect a water main break, leak, sewer overflow, or contamination. Not in the Oncor Service area?

How do I contact Plano municipal center?

Contact Customer & Utility Services Plano Municipal Center 1520 K Avenue Plano, TX 75074 City Hours: Monday – Friday, 8am – 5pm Main Telephone: 972-941-7000 Email the Webmaster Customer Service: Account & Billing Questions Monday – Friday (non-holidays) 8:30am – 4:45pm Phone: 972-941-7105

How much can a customer & utility services account pay?

Payments to your Customer & Utility Services account shall not be less than $10.00, excluding monthly recurring payments, and no more than three (3) payments to the same account may be processed in any thirty (30) day period.

Leave a Comment