Living in the city of Peoria Illinois entails paying various bills and fees for services provided by the municipality. Paying these bills on time and accurately is important. The city offers various payment options to make the process quick and convenient for residents and businesses. In this comprehensive guide I’ll cover everything you need to know about paying city bills in Peoria, from online payments to in-person locations.
Overview of City Bills to Pay
Some common bills that Peoria residents and companies need to pay to the city include:
- Water/sewer utility bills
- Stormwater utility fees
- Parking and traffic tickets
- Code violation tickets
- Business license fees
- Short-term rental registration and taxes
- Pet licenses
- Building permits
- Property taxes
- Garbage collection fees
New fees or taxes may be added over time as well. The city accepts payment for all bills, regardless of department, through the centralized options covered in this article.
Paying Online
The fastest and most convenient way to pay your Peoria city bills is online through the city’s website Below are details on how online bill payment works
Accessing Online Payments
Visit www.peoriagov.org/make-a-payment to access the online payment portal. This page lists all the bill types that can be paid online. Select the relevant link for the bill you want to pay.
For utility bills like water and stormwater, go to https://peoriail.municipalonlinepayments.com/peoriail/utilities and log into your account.
Payment Options
You can pay city bills online using Visa, MasterCard, Discover Card, American Express, or an electronic check from your bank account.
Convenience
Pay anytime 24/7! Online payments offer the ultimate convenience – no waiting in line or limited office hours.
Account Management
For recurring bills like utilities, your online account allows you to easily monitor usage and charges each month. You can also opt for paperless billing.
Auto-Pay
Set up automatic payments from your credit card or bank account so bills are paid on time without any effort on your part.
Payment Confirmation
You receive an emailed receipt as proof of payment. Your account will also show payment history.
Paying by Phone
Another way to pay your city of Peoria bills from the comfort of home is through the automated phone payment system.
Steps
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Call 1-855-844-9644
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Select the type of bill you want to pay
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Enter your account number
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Choose a payment method and enter details
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Follow prompts to complete payment
This automated phone system is available 24/7. You can pay most major Peoria bills by phone.
Paying In Person
For those who prefer face-to-face bill payment, there are a couple options:
Treasurer’s Office
Visit the Treasurer’s Office at Peoria City Hall, located at 419 Fulton Street, Room 100. Office hours are Monday-Friday, 8:00am to 12:00pm and 1:00pm to 4:30pm. You can pay all city bills here by cash, check, money order, or credit/debit card.
After Hours Drop Box
An after hours drop box is located at the Fulton Street entrance of City Hall. Place your payment (check or money order only – no cash) in a sealed envelope and drop in the slot. Payments left by 8:00am will be processed same-day.
Paying by Mail
Mail your payments to:
City of Peoria
Attention: Relevant Department
419 Fulton Street
Peoria, IL 61602
Make checks payable to the City of Peoria. Include your account number on the check or write it on the envelope. Allow 5-7 days for mailed payments to process.
Helpful Tips for Paying Peoria Bills
Follow these tips to make paying your Peoria bills easier:
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Keep your account numbers handy to access accounts quickly
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Sign up for reminders about due dates from each department
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Save payment confirmation numbers and receipts
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If enrolled in auto-pay, monitor your account balance
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Contact the department directly with any bill questions
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Pay a few days early to avoid late fees
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Notify departments if your address changes
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Set up paperless billing to get notifications by email
What Payment Methods are Accepted?
The city of Peoria accepts a range of payment methods for flexibility:
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Cash payments are accepted at the Treasurer’s Office
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Personal checks or money orders are accepted online, by phone, mail or in person
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Credit cards – Visa, MasterCard, Discover and American Express cards are accepted
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Debit card payments are also accepted
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Electronic bank draft (ACH) can be used for online payments
As long as you have one of these payment options, you can easily pay your Peoria bills.
Are There Any Fees for Paying Online?
The city does not charge any processing fees for online or phone bill payments. However, there is a vendor transaction fee charged by the payment processor for these payments:
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Credit/Debit Card Payments: 2.25% transaction fee ($1.50 minimum)
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Electronic Checks: $0.50 flat fee
So paying by electronic methods does incur a small fee. But the convenience may be worth the nominal cost.
Can I Pay Multiple Bills at Once?
Yes, the online payment system and in-person locations allow you to pay several city bills in Peoria at the same time.
For example, online you could pay your water bill, parking ticket, and pet license in one transaction. This saves time if you have multiple bills due to the city each month.
Is Bill Pay Safe and Secure?
Protecting customer information is a top priority for the City of Peoria. All online payments are processed through secure encryption and third party vendors that meet stringent security requirements.
In person, payments are handled securely according to financial industry best practices. So you can feel confident paying city bills through any method.
Recap of Payment Options in Peoria
To recap, the City of Peoria offers options to fit any needs and preferences when paying your municipal bills:
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Pay conveniently online 24/7
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Use the automated phone payment system
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Visit the Treasurer’s Office during business hours
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Drop your payment at the after hours box
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Mail in your payments by check
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Set up auto-pay or make one-time payments
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Use credit/debit cards, checks, cash, or electronic bank transfers
Take advantage of this flexibility. Paying Peoria bills is quick and easy thanks to the multiple options. Consider going paperless and automated as much as possible – it saves hassle and ensures you never miss a payment due date. Contact each city department if you have questions about charges or payment status. They are there to help residents pay bills efficiently.
The new payment website is up and running.
Important Things To Note:
1. All Current Online portal users must re-register!! (Login using your same email and password!) 2. All Auto Pay Users will need to re-enroll in Auto Pay. 3. Auto Pay will NOT be effective until you re-register your account and re-enroll! 4. Users will need to update any saved links to the new payment website.
Pay Online:Access the Pay Your Bill website. New to the portal? Scroll down for Help Guides!
Call 309-233-0075 to pay using your card or by e-check. (NO ADDITIONAL FEES!!)
You will need your account number and customer number, so have your bill handy when you call! (Pay By Phone Instructions (pdf))
Information about Online Bill Pay for City Utilities
How do I make a payment in Peoria IL?
The city of Peoria accepts payments online, in person, via after-hours dropbox, or by mail. Payment Accepted: Cash, Check, Credit Card, Debit Card, Money Order. Drop Box: Located at City Hall, Fulton Street entrance. No cash or change. Payments must be inside a sealed envelope.
How can I pay my utility bill in Peoria?
To pay your utility bill in Peoria, you can use our 24 hour automated phone system by dialing (623)-773-7160. Alternatively, write your account number on your check or money order and make it payable to the City of Peoria. You can then deposit the check or money order in the drop box located in front of the flag pole in the circle drive on the north side of City Hall. Please note that only checks and money orders should be deposited in this box.
How much does Peoria County charge for phone payments?
In Peoria County, there is an additional $0.95 per parcel service charge for phone payments. This fee is only for phone payments and Peoria County does not receive any part of the service fees. After authorization of your payment, you will be given a confirmation that you should keep for your records.
When is a tax bill due in Peoria County?
In Peoria County, a single tax bill is issued for the full year’s taxes. It is payable in two equal installments. The first installment is due on June 7, 2022, and the second installment is due on September 7, 2022. Peoria County taxpayers do not receive a second bill when the second installment is due.
What benefits does the City of Peoria offer?
The City of Peoria offers the following benefits to eligible employee groups: Paid Holidays (10 days per year), Paid Vacation, Paid Sick leave, Personal Leave, Bereavement Leave, Arizona State Retirement System, Public Safety Retirement System, and Deferred Compensation Program.