Paying your monthly utility bill is a responsibility all residents and businesses share in the city of Parkersburg WV. The City offers fast and convenient online payment options to pay your utility bill for services like water sewer, sanitation and more. This guide will walk through how to pay your City of Parkersburg utility bill online in just a few quick steps.
Overview of City of Parkersburg Utility Billing
The City of Parkersburg provides essential utility services including water sewer sanitation, stormwater management and more to over 30,000 residents. Utility bills are sent out monthly and reflect your usage from the previous month.
Bills are typically mailed out by the 1st of each month. Payment is due by the 17th of the month to avoid late fees. If your bill remains unpaid for 60 days, your utilities may be disconnected.
If you don’t receive your bill, contact the Finance Department at 304-424-8400 to get your statement amount. You can also log in to check your balance online. Paying on time each month is important to avoid penalties.
Online Payment Options
The City offers two convenient ways to pay your utility bill online:
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One-time payment – Make a direct online payment without registering an account.
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Registered account – Set up a free account to store payment info and access online bill pay.
Let’s go through how to use each of these easy online payment options.
Making a One-Time Payment Online
Paying your utility bill through a quick one-time online payment only takes a few minutes:
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Go to the Online Payment Portal.
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Click “Make Payment” under the Monthly Fees section.
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Enter your 10-digit account number and the balance due.
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Select payment method and enter details.
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Review and click “Continue” to complete payment.
You’ll instantly receive confirmation that your payment was processed. One-time payments are great for last minute payments.
Setting Up a Registered Account
For added convenience, you can create a free registered account to access online bill pay anytime. Follow these simple steps:
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Go to the Online Payment Portal and click “Register” in the top right.
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Enter your email, phone number, and create a password.
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Verify your email address.
Once registered, you can log in to view your balance, make payments, set up auto-pay, and more. This makes paying your bill each month quick and easy.
Other Ways to Pay Your Utility Bill
If you prefer not to pay online, the City of Parkersburg also accepts utility bill payments:
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By phone – Call 833-892-0177 to pay through the automated system using your card.
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By mail – Send checks or money orders payable to the City of Parkersburg to P.O. Box 1627, Parkersburg, WV 26102.
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In person – Visit the Finance Department at City Hall to pay by cash, check or money order.
No matter how you choose to pay, be sure your utility bill is paid by the 17th of each month to avoid late payment penalties. Paying online is the most convenient option for most residents.
Sign up to receive your monthly bill electronically via e-mail.
– On the monthly fees page, click on the “SIGN UP FOR Paperless e-BILLING” link in the menu on the right.
How to register your online account:
- Click “Register” in the top-right corner of the website. Enter a valid email address, your name, phone number and password. An email will be sent to the address entered requiring you to confirm your email address. Once your email address is confirmed, you may log into the site.
- Assign your various billing accounts to your online profile. Under the applicable billing type (monthly or periodic), you will be prompted to add an account. You will need the account number from your statement and the amount of your last payment to successfully add an account. You may add multiple accounts and elect to pay all at once or individually. In the business license module, you will be prompted to associate existing licenses to your account following the on-screen instructions.
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How much does online payment cost in Parkersburg?
A Municipal Online Payment Fee of $1.25 is charged by a third-party per payment transaction for online payment portal hosting services. This fee is not assessed or received by the City of Parkersburg. The Finance Department is open Monday-Friday from 8am to 4pm and closed on holidays.
How do I pay my Parkersburg utility bill?
The Parkersburg Utility Board will not share or disclose the information provided for any other purposes. After payment has been confirmed, please allow 2-3 business days for your transaction to be posted. Pay My Bill Mail your check or money order, along with your payment stub, by using the envelope and information provided with the bill to:
What information is provided by Parkersburg Utility Board customers for online bill payment?
Information provided by Parkersburg Utility Board customers for online bill payment will be used for the sole purpose of account and payment confirmation. The Parkersburg Utility Board will not share or disclose the information provided for any other purposes.
How do I pay my bill in Parkersburg WV?
Pay My Bill Mail your check or money order, along with your payment stub, by using the envelope and information provided with the bill to: You can pay at the billing office (1919 Garfield Avenue, Parkersburg, WV 26101) during our normal business hours of 8 a.m. to 4:30 p.m. Monday through Friday.
Why should you visit Parkersburg’s digital home?
As you navigate our digital home, you’re not just browsing a website – you’re taking a virtual stroll through a community packed with pride, innovation, and opportunity. For those who call Parkersburg home, or those visiting for the very first time, we invite you to explore our online services.
What makes Parkersburg special?
It’s not just the streets and buildings that make Parkersburg special – it’s the people, the stories, and the shared dreams. As you navigate our digital home, you’re not just browsing a website – you’re taking a virtual stroll through a community packed with pride, innovation, and opportunity.