How to Pay Your City of Opelousas Water Bill: A Guide

Having access to clean, reliable water service is a basic necessity Making sure your water bill is paid promptly each month is important for avoiding service disruptions. For residents and businesses getting water service from the City of Opelousas, Louisiana, there are several ways to pay your water bill conveniently.

This guide will outline the various payment options offered by the City of Opelousas Water Department provide tips for avoiding late fees and explain how to set up autopay or make one-time payments online, by phone, or in person.

Overview of City of Opelousas Water Service

The City of Opelousas Water Department is a public utility serving around 20,000 residents in Opelousas, LA. It is part of the City’s Public Works department. The water system sources its supply from seven groundwater wells.

As with most water utilities, the City of Opelousas bills residents monthly for water service Bills are typically sent out at the beginning of each month and due by the 20th There are several ways customers can pay their water bills on time each month to avoid penalties or service disruptions.

Payment Options Offered by City of Opelousas

The City of Opelousas Water Department offers various payment options to conveniently pay your monthly water bill:

Online Payments – Customers can pay bills online 24/7 using the PayStar online payment portal. One-time or recurring autopay can be set up.
Phone Payments – Call 337-948-2527 to pay over the phone using a debit/credit card.
In-Person Payments – Pay with cash, check or money order at City Hall from 7:30 AM – 5:15 PM, Monday to Thursday, or till 11:15 AM on Fridays.
Mail-In Payments – Detach payment stub from bill and mail with check or money order to the City Water Department.
Dropbox Payments – A drop box is located out front of City Hall for after-hours payments by check/money order.

The online and phone payment options allow paying by credit/debit card. The City does not accept American Express cards. Convenience fees apply to online and phone credit card payments.

Customers can save invoices and payment receipts when paying online for record keeping. SIGN UP TODAY for online bill pay to get text/email reminders before your bill is due.

Setting Up Recurring Autopay

The most convenient way to avoid forgetting monthly payments is to enroll in automatic payments through the online payment portal. Below are the steps to set up recurring autopay:

Register for an account on PayStar if you don’t have one.
Under “My Accounts”, add your City of Opelousas Water account.
Select a payment method – credit card or bank account.
Check the box to authorize recurring payments on your due date for the CURRENT bill amount.

Once enrolled, your water bill will be paid automatically each month on the due date. You will still receive a copy of your bill for record keeping. Autopay prevents late fees and service interruptions due to missing a payment.

One-Time Online/Phone Payments

If you prefer to manually pay your water bill each month, City of Opelousas offers convenient online and phone payment options:

Online

Visit PayStar IO website
Select ‘Make a One Time Payment’
Enter your account number and exact balance
Enter payment information and submit

Phone

Call 337-948-2527
Provide account number and balance
Have your debit/credit card ready to make the payment

One-time payments can be made anytime before your due date. Payment receipts can be saved or printed. Convenience fees apply to one-time credit/debit card payments.

Paying by Mail or In-Person

Traditional payment options are still available by:

Detaching payment stub from your water bill and mailing with check or money order to the City Water Department address printed on the stub.
Bringing your payment to the City Hall building during open hours – 7:30 AM to 5:15 PM, Monday to Thursday, and till 11:15 AM on Fridays. Cash, check, or money order accepted.

Payments made by mail or the drop box must be RECEIVED by the due date to avoid late fees. Allow 3-5 business days for mail delivery. Postmarks are not considered.

In-person payments allow paying cash if desired. Be sure to bring your latest bill with you.

Avoiding Late Fees and Service Disruptions

Water bills for City of Opelousas are due by the 20th of each month. A 10% late penalty is applied if payment is not RECEIVED by the due date.

Important tips to avoid late fees:

Set up autopay or make manual payments 1-2 weeks before your due date.
If mailing payments, allow 3-5 business days for delivery to avoid tardiness.
Pay online up until 11:59 pm on your due date for instant processing.
Contact the utility immediately if you will be unable to pay on time for possible extensions.

Past due accounts progress towards water service shut-off if not paid promptly when notified. Significant reconnection fees apply if service is interrupted. Keep your account current at all times to avoid expensive disruptions.

Assistance Programs for Qualified Customers

If you are struggling to keep up with water payments, City of Opelousas offers assistance programs for qualifying low-income customers:

Low Income Water Assistance Program (LIHWAP) – Helps pay water bills. Apply through LA Dept of Children and Family Services. Income eligibility required.
Water Leak Adjustment Program – One-time bill adjustment if you have an undetected water leak. Subject to inspection and eligibility criteria.

Inquire with the City Water Department about qualification and application requirements for these assistance programs if facing financial hardship.

Paying your City of Opelousas water bill on time every month is simple using the convenient online, phone and in-person options available. Sign up for autopay to prevent late fees. Seek assistance if you are struggling with payments. Keep your account current to ensure uninterrupted water service.

City Of Opelousas Water Bill Pay

Opelousas applying for low-interest loan to help pay for water system overhaul

How do I pay my water bill in Opelousas?

You can create a new account on the City Of Opelousas Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account?

What is the city of Opelousas water?

This page provides information about City Of Opelousas Water. The City of Opelousas Water, a public community water system under the City Department of Public Works-Water, provides water for about 20,397 residents living in Opelousas, a small city in, and the parish seat of, St. Landry Parish, Louisiana.

How do I create a city of Opelousas water account?

If you already have an account, you just need to login to the City Of Opelousas Water site. City Of Opelousas Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the City Of Opelousas Water website.

What water providers does Opelousas have?

Opelousas has multiple water providers: City Of Opelousas Water, Lewisburg Bellevue Water System, view all. This page provides information about City Of Opelousas Water.

Does Opelousas water have a water quality report?

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Opelousas Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Where can I pay my utility bill?

It’s located on the southside of City Hall. Payments can be made 24 hours a day, 7 days a week using your utility bill account number. Payments can be made by cash, checks, credit/debit cards. Utility bills may be set up with autopay using your bank account credit/debit cards on the due date of your bill.