A Helpful Guide to Paying Your City of Okmulgee Utility Bill

Having access to essential utilities like water sewer and trash services is vital for any home or business. Paying your monthly City of Okmulgee utility bill is easy when you understand the process. This guide covers reading your bill payment due dates, ways to pay, what to do if you can’t pay on time, and tips for reducing your utility charges.

Understanding Your Okmulgee Utility Bill

When you receive your City of Okmulgee utility bill each month, take a few minutes to review these key sections:

• Account Information – Includes your Okmulgee utility account number, service address, billing date, due date, total amount due and any past due balance.

• Service Period – Shows the service dates covered by the bill, typically around 30 days

• Previous Balance – Any past due amount carried over from your prior utility bill.

• Utility Charges – Breakdown of your current water, sewer, trash and any other utility service fees.

• Billing History – Payment details for the past 12 months. Check for accuracy.

• Message Area – Important notifications like rate changes, conservation programs, holiday schedules, etc.

• Usage Graphs – Charts showing your water consumption trends over the previous 13 months. Monitor for spikes.

Reviewing these details allows you to understand your utility usage each month and what you owe the City of Okmulgee. Contact Utility Billing with any bill questions.

Okmulgee Utility Bill Due Dates

City of Okmulgee utility bills are due by the 15th of each month. The exact due date is printed on your bill.

Payments received after the 15th incur a 15% late penalty. Any balance still outstanding after the 20th incurs a $30 fee and risks disconnection on the 21st.

Setting a monthly reminder can help avoid missed payments and penalties. Pay your Okmulgee utility bill by the 15th of each month to stay current.

Ways to Pay Your Okmulgee Utility Bill

The City of Okmulgee offers several convenient payment options:

• Online – Pay 24/7 via the online bill pay portal using credit/debit cards or e-check.

• By Phone – Call 918-756-4060 and pay through the automated phone system with a card.

• In Person – Visit Utility Billing at City Hall or use the drive-thru to pay by cash, check or card.

• By Mail – Send a check or money order to PO Box 250, Okmulgee, OK 74447. Allow 5-7 days for delivery.

• Drop Box – Place a payment in the drive-thru drop box after hours at City Hall.

Choose the payment method that best fits your schedule each month. The City offers flexibility to help you pay on time.

What to Do If You Can’t Pay on Time

If you’re unable to pay your Okmulgee utility bill by the due date, please contact Utility Billing immediately to discuss arrangements and avoid disconnection.

We understand financial hardship can occur unexpectedly. The City aims to keep your utilities on during difficulties through options like:

• Payment Plan – Set up manageable installment payments over several months. May require down payment.

• Payment Extension – Request a brief due date extension if you need a little extra time.

• Bill Assistance – Apply for local, state or federal utility financial assistance if eligible.

• Leak Adjustment – Receive a one-time credit if you have qualifying water leak that is repaired.

Avoid service interruptions by notifying the City promptly if you anticipate issues paying a bill on time. Our goal is maintaining uninterrupted water, sewer and trash services.

Lowering Your Monthly Okmulgee Utility Bill

If your utility bills seem higher than expected, there are ways to reduce your monthly charges:

• Review usage graphs on your bill and monitor for spikes. Check for leaks.

• Install low-flow faucet aerators and showerheads to conserve water usage.

• Set sprinklers to water early morning or evening to reduce evaporation.

• Wash full loads of laundry and run the dishwasher only when full.

• Take shorter showers to lower hot water usage.

• Utilize energy efficient lighting and appliances to reduce electric usage.

• Compost food waste rather than using the garbage disposal to limit sewer charges.

With a few adjustments around your home, you can decrease utility consumption and enjoy lower monthly bills. Contact Utility Billing for additional conservation tips.

Helpful Resources for Okmulgee Utility Customers

The City of Okmulgee offers many resources to provide excellent service and assist utility customers:

• Online Account Access – Review bills, make payments and monitor usage 24/7 through the online portal.

• Billing FAQs – Answers to common questions about Okmulgee utility billing and payments.

• Rates Information – Details on current City water, sewer, trash and other utility service rates.

• Conservation Tips – Ways to reduce utility usage and lower your monthly bills.

• Contact Information – Available by phone M-F 8am-5pm at 918-756-4060 or email anytime.

Please reach out to Utility Billing with any questions! We are committed to providing the Okmulgee community with high quality, responsive utility services.

Key Takeaways for Paying Your Okmulgee Utility Bill

• Carefully review your utility bill each month to understand what you owe for services.

• Payment must be received by the 15th of the month to avoid late fees.

• Pay online, by phone, mail, in person or drop box. Multiple options to fit your schedule.

• Notify Utility Billing immediately if unable to pay on time to discuss arrangements.

• Monitor usage and adjust habits to reduce consumption and lower monthly charges.

• Access your account and helpful resources online anytime through the customer portal.

Paying your City of Okmulgee utility bill is quick and straightforward when you know the process. Please contact our exceptional Utility Billing team with any questions or needs!