Paying bills can sometimes feel like a chore, but it doesn’t have to be. The City of Oakdale offers convenient options to pay your utility bills permits licenses and more. Whether you prefer to pay online, by phone, mail or in person, Oakdale aims to make bill pay simple for residents and businesses alike.
Online Bill Pay in Oakdale
The easiest way to pay your Oakdale bills is online. The city offers secure online payment platforms for various services
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Utility Bills – You can pay your water, sewer and garbage bills through the online payment system. Options include one-time payments or setting up recurring payments. You can also view billing history and sign up for paperless billing if you create an account.
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Permits, Licenses and Planning Applications – Applications and payments for permits, business licenses and planning can be submitted through Oakdale’s online services system.
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Other Payments – Any other payments like special assessments can be made through the online payment platform.
When paying online, you’ll have the choice to pay via credit/debit card or electronic check. Keep in mind that processing fees apply to online payments:
- Utility Bills
- E-Check Fee: $1.95
- Credit Card Fee: 1.7%
- Non-Utility Payments
- Credit/Debit Card Fee: 0.65% plus $0.65
Signing up for direct bank account withdrawals through the city’s In-House ACH program allows you to avoid fees.
Paying by Phone
Don’t want to get online to pay your bill? No problem! You can pay Oakdale utility bills securely over the phone by calling 877-892-8729. Make sure to have your account number handy when you call.
Paying by Mail
If you prefer to pay your Oakdale bills via check or money order, you can mail payments to:
- Utility Bills:
- City of Oakdale Utilities
- 1584 Hadley Avenue N
- Oakdale, MN 55128
- Other Payments:
- City of Oakdale
- 1584 Hadley Avenue N
- Oakdale, MN 55128
To avoid late fees, allow 7-10 business days for mailed payments to reach the city offices. Include your payment stub and any necessary paperwork with your check or money order.
Paying In Person
You can also pay your Oakdale bills in person at City Hall, located at 1584 Hadley Avenue N. In-person payments are accepted Monday-Friday from 8am-4:30pm. Options include:
- Cash payments
- Check payments
- Credit/debit card payments
For after-hours payments, a secure drop box is located in the City Hall parking lot next to the mail box.
As with online payments, credit card and e-check processing fees apply to in-person transactions. Sign up for direct bank account withdrawals to avoid extra fees.
Understanding Oakdale Utility Bills
Oakdale utility bills include charges for water, sewer and garbage services. Bills are mailed monthly and due upon receipt. Here are some key points about utility bills:
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A 10% late penalty is added to overdue bills.
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If an account becomes delinquent, a shut off notice is sent after 15 days.
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Water service will be discontinued without further notice if the overdue bill is not paid in full.
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There is a $25 fee for returned payments. Returned checks or other payments must be repaid in cash.
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Only authorized city personnel can shut off or restart water service. Tampering may result in additional fees.
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A $20 account set up fee applies to starting new service.
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Customers may be required to pay a refundable deposit between $200-300.
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Processing fees apply for credit card and e-check payments. Sign up for direct bank account withdrawal to avoid fees.
Paying for Permits, Licenses and Planning Apps
Oakdale uses an online system for accepting payments for permits, business licenses and planning applications. Payments can be made by:
- Credit/debit card
- Electronic check
- Cash/check (in person only)
Learn more about Oakdale’s online services for permits, licenses and planning here.
Paying Other Bills
For special assessments and other miscellaneous payments, Oakdale offers a general online payment platform. You can also pay special assessments in person via cash, check or card.
When paying special assessments, call 651-730-2713 first to get your current balance amount.
Avoid Late Fees and Disconnection
To avoid penalties and service disruptions, pay your Oakdale bills on time and in full each month. Sign up for paperless billing and automatic payments so your bills are always paid on schedule. Monitor your water usage and payment history through the online portal.
Reaching out early for a payment plan or financial assistance is better than facing late fees or shut offs. Oakdale wants to help all residents maintain utility services.
Oakdale Makes Bill Payment Easy
As you can see, Oakdale offers modern, convenient bill pay options. Paying bills online takes just minutes. Or keep it old school and mail a check or pay in person at City Hall. However you choose to pay, Oakdale aims to provide great service when processing payments and addressing billing questions. Reach out by phone or online for assistance getting set up or managing your utility account.
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How do I pay my utility bill in Oakdale?
The City offers options to pay your utility bill including online (credit/debit, e-check and auto pay), phone, mail and in-person. To view the amounts that make up your utility bill, visit the Utility Rates page. Residential accounts are billed on a quarterly basis; commercial accounts are bill monthly. View the Oakdale utility billing cycle map.
Where do I send a payment to the city of Oakdale?
Payments are accepted at the City of Oakdale Finance Department when they are received at the City of Oakdale Finance Department. The mailing address is 280 North Third Avenue, Oakdale, CA 95361 .
How often are utilities billed in Oakdale?
Residential accounts are billed on a quarterly basis; commercial accounts are bill monthly. View the Oakdale utility billing cycle map. The City offers discounts on utility persons for disabled persons and senior citizens. Please view and complete the appropriate forms:
Does Oakdale still use Payment Services Network (PSN)?
NOTE: As of August 29, 2023, the City of Oakdale is no longer using Payment Services Network (PSN) for utility billing payments or other City payments. Customers previously enrolled in auto pay will need to re-enroll in the new system.
Do I have to pay a garbage bill in Oakdale?
Businesses coming into Oakdale to work or do business and request only garbage service may be required to prepay the first load of garbage collected. Utility bills for the prior month’s use are mailed to customers monthly. All bills are due upon receipt.
What is the city’s online payment platform for utility billing?
The City’s online payment platform for utility billing provides customers access to: Secure payment options via credit/debit card or e-check. Payment without creating an account or advanced functionality for those who create an account. Automatic payment scheduling. Access to bill history and paperless billing.