Paying your monthly utility bill to the City of Nampa is easy and convenient through their online payment system. You can view statements, make one-time payments, or set up recurring automatic payments. This article walks through the online bill pay process step-by-step.
Benefits of Paying Online
Paying your Nampa utilities online has several advantages:
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It’s fast – takes just a few minutes to complete.
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Available 24/7 – pay anytime day or night.
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Secure – protects your financial information.
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Paperless – no need to use checks or stamps.
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Current balance – see amount due in real time
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Payment history – view previous transactions.
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AutoPay – schedule recurring payments.
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Confirmation – get payment receipts via email.
How to Sign Up
To get started paying your bill online, you first need to create an account on the billing portal:
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Click “Create an Account” below the login fields.
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Enter your account number, email, name, service address, and phone number.
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Create a password and security questions.
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Agree to the terms and click “Create Account.”
You’ll get a confirmation message that your account was created successfully. Check your email for a verification link to complete signup. Now you’re ready to pay online!
Making a One-Time Payment
When logged into your account, you can make a one-time utility payment in just a couple minutes:
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Select “Pay Now” from the top menu.
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Choose which utility to pay – water, sewer, trash, etc.
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Enter the payment amount.
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Select a payment method – credit/debit card or echeck.
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Enter your payment details and submit.
The funds will immediately credit to your account. It’s that easy! No need to write a check or buy stamps.
Setting Up AutoPay
For maximum convenience, you can enroll in AutoPay to have payments automatically debited from your credit card or bank account each month.
On the top menu, click on “My Profile.” Go to “AutoPay” settings and turn AutoPay on. Follow the steps to securely store your payment method.
Now your bill will be paid automatically each month. One less thing to remember!
Viewing Statements and Payment History
In addition to paying your bill, you can also view PDF statements and your payment history.
Click “Statements” to see your last 6 monthly bills. Or click “Payment History” to see all payments made over the last 25 months – very handy!
Account Management
Your online account also makes managing your utilities easy. You can:
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Update contact information
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Change account password
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Set paperless billing
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Request service turn on/off
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Check water usage
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And more!
Avoid Late Fees
Paying online helps avoid $10 late fees on past due balances. You can also see your account balance in real-time so you know exactly how much is owed.
Set up AutoPay to guarantee on-time payment each month. Late fees add up fast, so take advantage of the portal to stay current.
Customer Support
If you have any issues with online bill pay, Nampa’s utility billing department is available to help at 208-468-5711 or [email protected].
They can answer questions, reset your password, assist with signup, and troubleshoot any payment issues.
Paying your City of Nampa utility services through their customer portal is super easy and convenient. Ditch the checks and stamps to pay online 24/7 instead. Sign up for AutoPay to simplify bill payment even more.
Information about Online Bill Pay for City Utilities
What is the city of Nampa utility billing customer portal?
City of Nampa Utility Billing Customer Portal! Welcome to the City of Nampa Utility Billing Customer Portal! Our new portal allows customers to access statements, pay utility bills, setup autopay plans and more. If you are a new customer or new to this customer portal, visit the helpful links below.
When will the city of Nampa switch to a new billing website?
The City of Nampa will officially switch to a new utility billing website for our customers on November 21, 2022. The existing utility payment system used is being phased out and an update is needed. The new electronic billing and payment portal costs less, provides additional options for customers and is more user-friendly.
How will the city of Nampa reach out to its utility customers?
Over the next several weeks, the City of Nampa will be reaching out to its utility customers, which total nearly 38,000 accounts, through utility billing inserts, social media, phone messages and email communication.
Is Nampa Public Utility open or closed on holidays?
We will be closed the following days in observance of holidays: Nampa’s Utility Billing Department is open 8:30am-5pm Monday through Friday. Information on starting or stopping city utility services, or paying water, sewer, trash and irrigation bills.
What happens if I don’t pay irrigation taxes in Nampa?
Unpaid Irrigation taxes in the Nampa Utility Billing Department will become delinquent after June 30, 2024, and accrue a penalty of 2% and interest at 8% per annum. You can make a one-time payment without having to register.