As a resident of Mulvane, Kansas, paying your monthly utility bill to the city is an essential responsibility. The City of Mulvane offers online bill payment through their Municipal Online Payments portal, making it fast and easy to pay your electric, water, and sewer bill each month. This comprehensive guide will walk you through everything you need to know about setting up an online account, making one-time payments or setting up autopay, understanding your utility rates, and getting help with your City of Mulvane utility account.
Creating an Online Account
To get started with online bill pay you’ll first need to create an account on the Municipal Online Payments website at https //mulvaneks.municipalonlinepayments.com/mulvaneks/utilities. Creating an account is free and only takes a few minutes.
You’ll need to have your utility account number handy You can find this printed on your monthly utility bill
Once you have your account number, just click “Sign In/Register” on the Municipal Online Payments homepage and follow the steps to set up your account credentials Be sure to write down your username and password for future reference
Making One-Time Payments
Once your online account is set up, you have a couple different options for making a payment when your new bill arrives each month:
Pay Online
- Log into your Municipal Online Payments account
- Select your utility account
- Enter the payment amount and submit
Quick Pay
- Click “Quick Pay” on the Municipal Online Payments homepage
- Enter your utility account number and payment amount
- Submit payment without having to log in
One-time online payments are processed instantly, so you don’t have to worry about your payment posting late if you submit it by the due date. You’ll also have a payment confirmation for your records.
Enrolling in Autopay
For maximum convenience, consider enrolling in autopay to have your utility bill paid automatically each month. To set up autopay:
- Log into your Municipal Online Payments account
- Click on “AutoPay Program”
- Select your payment method
- Choose the date you want payments debited
- Review and submit
With autopay, the system will automatically charge your selected payment method for the full balance owed each month on the date you chose. You’ll receive an email confirmation every time a payment processes.
Understanding City of Mulvane Utility Rates
Knowing the utility rates set by the City of Mulvane will help you estimate your monthly bills. Current rates include:
- Electric: $0.115 per kWh
- Water: $2.50 service charge plus $3.35 per 1,000 gallons
- Sewer: $2.50 service charge plus $3.10 per 1,000 gallons
Rates are subject to change, so check your monthly bill for the most up-to-date rates. Utility bills are mailed on the last business day of each month and due by the 10th of the following month to avoid late fees.
Getting Account Assistance
If you need help with your City of Mulvane utility account, customer service agents are available:
- By phone at 316-777-1143 Monday to Friday 7am – 5pm
- In person at Mulvane City Hall at 211 N 2nd Ave in Mulvane
The utility customer service team can help with account registration, making payments, managing autopay, understanding your bill, outage reporting, and any other questions related to your City of Mulvane utilities.
Go Paperless with Online Utility Account Management
Managing your Mulvane utilities through the Municipal Online Payments portal allows you to easily monitor your usage and payments, make one-time payments or set up autopay, and even go paperless by enrolling in e-bills.
Paying your City of Mulvane electric, water, and sewer bill online is the most convenient way to stay on top of your account. Sign up for an account today at https://mulvaneks.municipalonlinepayments.com/mulvaneks/utilities and take control of your utility payments.
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