The City of Morganton offers a convenient online payment portal for residents to view and pay their utility bills for services like electricity, water, sewer, garbage collection and more. This comprehensive guide explains how to use the portal to easily manage and pay your City of Morganton bills electronically.
About the City of Morganton
Morganton is a city in Burke County, North Carolina with a population of over 16,500 residents. The city provides a range of municipal services including:
- Electricity and water/sewer utilities
- Trash and recycling collection
- Public safety and parks
- Planning and economic development
- Municipal court system
- Public transportation
Online Account Access
To pay your bills online, you first need to register for an account through the City of Morganton’s payment portal provided by ElectriCities.
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Go to Morganton Payment Portal and click “Pay Bills Online.”
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Click “Register” in the top right corner
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Enter your email address and create a password.
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A confirmation email will be sent – click the link to verify.
Once registered, you can log into your account anytime to view and pay bills.
Adding Your Accounts
After registering, you will need to add each of your City of Morganton accounts to the portal:
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Click “Add New Account”
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Select account type: Electric, Water, Tax, etc.
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Enter your account number
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Confirm the account balance
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Click “Add Account”
Repeat to add all your accounts. You can now easily manage everything in one place.
Payment Methods
The portal offers several ways to pay your Morganton bills:
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Credit/Debit Card – Visa, Mastercard, Discover, American Express
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Electronic Check – Use your checking account and routing number
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Cash – Pay in-person at City Hall
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Mail – Send a check or money order to City Hall
For fast checkout, you can save payment methods to your account profile.
Account Management Features
Within the online portal, you can:
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View account balances in real time
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Access billing statements and payment history
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Set up automatic payments
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Go paperless with e-bills
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Monitor electric and water usage
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Update personal contact information
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And more!
Mobile Access
You can download the iPhone/Android app to easily pay bills and manage your accounts on the go. Receive notifications about due dates, payments, and other account alerts.
Payment Assistance Programs
If paying your bill poses a financial hardship, the City of Morganton offers payment arrangements and assistance programs:
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Budget Billing – Pay a monthly average amount to avoid seasonal spikes.
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Project WARM – Provides heating bill aid for qualified residents.
Apply by calling the City’s Business Office at 828-438-5245.
Customer Service
Contact the Business Office with any questions about your City of Morganton bills, payment options, account access, and more:
Phone: 828-438-5245
Email: [email protected]
In person: 305 E Union St, Morganton, NC 28655
Take control of paying your municipal bills easily and securely through the online payment portal today!
Bill Payment Methods at Morganton City Hall
FAQ
What is the phone number for the city of Morganton payment portal?
Does Morganton, NC have water?
What is the emergency number for the city of Morganton utilities?
What county is Morganton, NC in?
How do I make a payment in Morganton?
You will go to the payment processor where you should click Register to Pay. Search for City of Morganton (or search for Business Id, rt25245) and select Register. Put in your customer account number and follow the prompts to make payment. Future payments are just 3 quick steps. NOTE: If you registered online first, use those credentials.
How do I pay my Morganton electric bill online?
The City of Morganton has partnered with ElectriCities to create an online Payment Portal where residents can access account information as well as pay a bill. Customers can view information such as billing history, usage history and meter reading history for their electric and water accounts. Information about property tax bills is also available.
How do I make a utility payment in Morganton NC?
Citizens can make utility payments online at morgantonnc.gov. Payments can be made at our drop boxes located at the front entrance and back parking lot of City Hall, or by using our drive-thru. We will be accepting all forms of payment in our drive-thru. Please do not put cash in the drop boxes.
How do I pay my Morgantown Utility bill?
The drop box is avaiable 24/7. Simply mail payment and stub using the enclosed envelope provided with your utility bill. Morgantown Utility Board now offers several monthly payment options for those on limited incomes. MUB bills most customer accounts on a bi-monthly basis, producing six bills per year, on two month intervals.
What services does Morganton offer?
As part of our commitment to provide citizens with efficient and convenient service, the City of Morganton has partnered with ElectriCities, Point&Pay, and SouthData to offer online utility account information, eBilling, and the ability to pay City bills and taxes online.
Does Morganton city water have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Morganton City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.