Paying your water bill on time is an important responsibility as a resident of Mission, Texas. The city provides water sewer garbage collection, and other utilities to around 83,000 residents. Staying current on your payments ensures continuous service and avoids late fees or shutoffs. The City of Mission offers multiple ways to pay your utility bill conveniently online, by phone, in person, or by mail.
Online Payment Options
Paying online is the quickest way to process your City of Mission utility bill Here are some of the top online payment methods
Direct Payment Through City Website
The City of Mission offers an online payment portal where you can directly pay your water/sewer bill without fees. You’ll need your account number and can use a credit card, debit card, or e-check.
Payment Via City Utility Billing App
The City of Mission provides a Utility Billing app for Apple and Android where you can view bills, make one-time payments, and manage your account. Just search “City of Mission Utility Billing” on the app store.
Bank Bill Pay Service
Many banks offer online bill pay services that allow you to sign up for recurring or one-time payments to the City of Mission Utility Department. Payment is deducted from your bank account.
Over the Phone
Call the City of Mission Utility Department at 956-580-8660 and make a payment over the phone using your credit/debit card or checking account info A $1,25 fee applies
Pay In Person
You have several options to pay your City of Mission water bill in person:
At City Hall
Visit the Utility Billing office at City Hall, 1201 E 8th Street, during business hours, 8am-5pm Monday to Friday. You can pay by cash, check, money order, or credit/debit card.
Drive-Thru Kiosk
Use the drive-thru kiosk behind City Hall to quickly pay your water bill by check or cash without leaving your vehicle.
Authorized Payment Centers
Pay your water bill at local authorized pay stations such as HEB, Walmart, or BBVA Compass Bank during regular business hours.
Drop Box
Place your payment (check or money order only) in the secure Utility Billing drop box located in the City Hall parking lot. Include your payment stub.
Pay by Mail
To pay your City of Mission utility bill by mail:
- Include your payment stub from your water bill
- Make checks/money orders payable to City of Mission
- Mail to: City of Mission Utility Billing, P.O. Box 3340, McAllen, TX 78502
Allow 5-7 days for delivery to avoid late fees.
Payment Tips
Follow these tips for a smooth City of Mission utility bill payment experience:
- Pay early – allow extra time for mailed payments
- Contact City immediately if your address changes to avoid missed bills
- Review bills promptly and report any errors
- Set payment reminders to avoid late fees
- Keep payment confirmation numbers for your records
- If paying late, call City first – a one-time courtesy waiver may be granted
- Notify City before closing checking/bank accounts used for payments
- If moving from Mission, request final bill and service disconnection
Account Management
Besides paying your bill, you can also manage other aspects of your City of Mission utility account:
- Update account and contact information
- Sign up for paperless billing
- Check water usage and sewer charges
- Report water leaks, sewer issues, or service problems
- Request waste pick-up for large items
- Schedule water service disconnect/reconnect
- Apply for utility financial assistance programs
Actively maintaining your City of Mission utility account makes paying bills and resolving issues quicker and easier. Paying on time prevents costly service disruptions, allowing you to enjoy continual access to clean water and sewer service.
City of Mission Utility Contact
Contact the City of Mission Utility Billing Department with any account or payment questions:
Phone: 956-580-8660
Email: [email protected]
Website: https://cityofmission.com
Address: 1201 E 8th St, Mission, TX 78572
Responsibly paying your City of Mission water/sewer bill on time can seem tedious, but is important for your household and the community. With flexible payment options and account management, the city aims to make it convenient and efficient.
Disconnected (Past Due) Accounts will need to call office at 956-580-8660 for reconnection. A $25 fee will be charged per account and must be paid prior to reconnection. Contact us
Help Paying Your Water Bill Campaign
How do I create a city of Mission water account?
If you already have an account, you just need to login to the City Of Mission Water site. City Of Mission Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the City Of Mission Water website.
What is the city of Mission water?
This page provides information about City Of Mission Water. The City of Mission Water, under the City Department of Public Works, provides water for about 77,058 residents living in the area of Mission City, Texas. Established in 1908, the City of Mission Water currently obtains its supply from a surface water source, Rio Grande River.
Who provides water in Mission Texas?
Mission has multiple water providers: City Of Mission Water, Sharyland Water Supply, view all. This page provides information about City Of Mission Water. The City of Mission Water, under the City Department of Public Works, provides water for about 77,058 residents living in the area of Mission City, Texas.