Paying your utility bill on time is essential for McAlester residents to maintain water sewer sanitation and other city services. The City of McAlester offers various convenient payment options to fit every customer’s needs. This guide will walk through the different ways to pay your McAlester utility bill online, by phone, in person or by mail.
Overview of Paying Your McAlester Utility Bill
The City of McAlester Utility Billing department handles billing and payment collection for water, sewer, sanitation/recycling and stormwater services. Residents and businesses receive a monthly utility bill that is due by the 10th of each month
You can pay your McAlester utility bill using the following methods
-
Online – Pay by credit/debit card through the online payment portal.
-
Phone – Call the automated pay-by-phone line to pay with a card.
-
In-Person – Pay with cash, check or card at a payment kiosk or City Hall.
-
Mail – Send a check or money order with your payment stub.
-
Auto Draft – Set up recurring payments from your bank account.
The City aims to make paying your utility bill as quick and hassle-free as possible. Continue reading for details on utilizing each payment option.
Paying Your McAlester Utility Bill Online
The fastest and most convenient way to pay your bill is online through the City’s payment portal:
https://mcalesterok.municipalonlinepayments.com
Follow these simple steps to pay online:
-
Visit the payment portal website
-
Click on “Quick Pay”
-
Enter your 10-digit account number
-
Choose a payment amount and select your payment method
-
Enter your card details and complete the payment
-
Receive an emailed receipt confirming your payment
You can also create an online account to view billing history, make recurring payments and manage multiple accounts. Online payments are processed instantly and you can pay up until 11:59pm on the due date.
Paying Your McAlester Utility Bill by Phone
The City offers an automated pay-by-phone system that is available 24/7. To make a payment by phone:
-
Call (866) 300-4423
-
Enter your 10-digit account number
-
Follow the prompts to choose a payment amount
-
Enter your debit/credit card details
-
A convenience fee of $5 applies to phone payments
The automated system will guide you through the steps to complete your payment. You can also set up recurring payments over the phone.
Paying Your McAlester Utility Bill In Person
You have two options for paying your utility bill in person in McAlester:
- At City Hall – 28 E. Washington Ave
- Pay with cash, check or card
- Open Monday-Friday 8am-5pm
- At a Payment Kiosk
- Use the kiosk at City Hall, Pruett’s Foods or Choctaw Travel Plaza
- Pay with cash, check or card
- Kiosks are available 24/7
In-person payments allow you to pay on your schedule. Kiosks offer after-hours and weekend payment convenience. Cash payments must be made in whole dollar amounts.
Paying Your McAlester Utility Bill by Mail
To pay your utility bill by mail, detach the payment stub from your bill and enclose it with a check or money order. Make sure your account number is written on the payment.
Mail your payment to:
City of McAlester
PO Box 578
McAlester, OK 74502
Mailed payments must be received by the due date to avoid late fees. Allow 5-7 business days for the City to receive and process mailed payments.
Setting Up Automatic Bank Draft Payments
For hassle-free bill payment, consider enrolling in automatic bank drafts from your checking or savings account. To set up:
-
Download the auto-draft authorization form
-
Fill out the form completely and attach a voided check
-
Mail or drop off the form at City Hall
-
Bank drafts will occur monthly on the due date
With bank drafts, you don’t have to remember to pay each month. Payments are automatically withdrawn on the due date, helping you avoid late fees.
Other Key McAlester Utility Billing Details:
-
Bills are sent monthly and due on the 10th
-
Late fees apply after the due date
-
Account number is needed for all payment options
-
Payment receipts can be requested from City Hall
-
Notify the City of any account or address changes
If you have questions or need assistance with your utility bill, contact Utility Billing at 918-423-9300. Being informed about the payment options ensures your account stays current.
Paying your utility bill is essential for maintaining City of McAlester services like water, sewer and trash pickup. With payment choices like paying online, by phone, by mail or in person, residents can choose the options that fit their needs. Consider signing up for automatic bank drafts to simplify monthly payments. Use this guide to pay your McAlester utility bill quickly and easily each month. Reach out to Utility Billing with any billing or payment questions.
