Paying your City of Madison water bill online is a convenient way to manage this regular expense. The City of Madison offers several options for paying your water bill through their online payment portal. This guide will walk you through the process of setting up an account, understanding your bill, and making secure online payments.
Setting Up An Online Account
To pay your City of Madison water bill online, you first need to set up an account on their Municipal Services payment portal. Here are the steps:
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Go to https://www.municipalonlinepayments.com/cityofmadisonwi/utilities
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Click on “Sign In/Register” in the top right,
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Select “New users register here”.
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Enter your account information including name, address, email, phone number and password
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Agree to the terms and conditions.
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Click “Register” to create the account.
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Check your email for a verification link and click it to activate your account.
Once your account is activated, you can sign in anytime to access your water bill and payment options.
Understanding Your Water Bill
When you sign in to your online account, you will see a breakdown of your City of Madison water bill charges including:
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Water usage and service fees from Madison Water Utility
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Sewer and stormwater charges from Engineering
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Urban forestry and landfill fees
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Any additional charges like late fees
Review your bill to understand what you are being charged for. If you have questions, you can contact Customer Service at 608-266-4641.
Making A Payment
To pay your City of Madison water bill online, sign in to your account and follow these steps:
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Click on “Make Payment” for the water bill you want to pay.
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Enter the payment amount. You can pay the total balance due or a partial payment.
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Select a payment method. Options include credit card, debit card or eCheck from your bank account.
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Credit and debit cards have a 2.95% service fee. eCheck has no fee.
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Click “Continue” and fill in your payment method details to complete the transaction.
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You will receive a confirmation email with your payment details. The amount will be reflected in your account balance.
Payments are typically processed within 1-2 business days. You can view payment history and set up recurring payments through your online account as well.
Enrolling In Paperless Billing
To go green and reduce paper waste, consider enrolling in paperless billing:
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In your online account, go to “My Profile”.
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Check the box next to “E-Bill” under paperless billing options.
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Click “Submit” to enroll.
You will receive an email notification each month when your new water bill is ready to view and pay online.
Setting Up Auto Pay
For hassle-free bill payment, you can enroll in auto pay:
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In your online account, go to “My profile”.
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Check the box next to “Auto Pay” under paperless billing options.
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Enter your payment method details.
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Click “Submit” to enroll.
Your water bill will now be paid automatically on the due date each month using your default payment method.
Getting Account Support
If you have any issues with your City of Madison water bill account, Customer Service can help:
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Call 608-266-4641
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Email [email protected]
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Visit in person at 119 E Olin Ave Madison, WI 53713
Support is available to help with account registration, billing questions, payment issues and more.
Paying your City of Madison water bill online is simple and convenient with their user-friendly payment portal. Following this guide will allow you to easily set up a secure online account, understand your charges, make payments, and manage auto pay and paperless billing. Handling this regular utility bill online saves you time and hassle each month.
CDA Rent (Public Housing)
- Pay General Billing Invoices Make payments on a General Billing Invoice that you received from the City of Madison.
- Pay a Madison Municipal Services Bill Water, sewer, stormwater, urban forestry, and landfill.
New Municipal Services Payment Portal
The City of Madison moved to a new Municipal Services payment portal. To protect your banking information, existing accounts will not be moved to the new portal. If you use e-billing, use auto-pay, or get high water use notifications, you will need to create a new account and re-sign up for these features.
Madison Water Utility faces $6 million cash deficit
FAQ
What is the phone number for the city of Madison MS?
How much are utilities in Madison WI?
Does Madison have a municipal services payment portal?
Municipal Services Payment PortalThe City of Madison uses an online Municipal Services payment portal for all bill pay.If you would like to use e-billing, auto-pay, or receive water use notifications, you will need to create a new account and sign up for these features.
How do I pay a water bill in Madison MS?
Madison’s water can be classified as “natural artesian spring water.” City of Madison water bills can be paid online via this link. Payments can also be mailed to 1239 Hwy 51, Madison, MS 39110, or dropped off at the Denson Robinson Public Services Complex or at the drop box in front of City Hall. PAY WATER BILL
Does Madison water utility charge a fee?
Fees:Checking and savings accounts (eCheck) have no fee. Credit and debit card payments have a $2.95 service fee. Contact us 608-266-4641 Contact us Looking for another service? Find another servicekeyboard_arrow_right Madison Water Utility FAQs 119 E Olin Ave, Madison WI Terms and conditions Contact us ©2024 Tyler Technologies
How much does it cost to make a payment in Madison?
The service fee charged will be the greater of $1.50 or 2.49% of the payment amount. The City of Madison does not receive any of the processing fees. With this system, you can look up your account, view your current balance, and make a one-time payment.
Why did the city of Madison move to a new payment portal?
The City of Madison moved to a new Municipal Services payment portal. To protect your banking information, existing accounts will not be moved to the new portal. If you use e-billing, use auto-pay, or get high water use notifications, you will need to create a new account and re-sign up for these features. Register / Sign In
What is included in my Madison Municipal Services Bill?
Your Madison Municipal Services bill includes charges for: Current rates and fees » Create an account, or pay as a guest. You can sign up for e-billing and auto-pay. Credit and debit cards: Card payments have a $2.95 service fee. There is a $500 payment maximum for credit cards. There is no maximum for debit cards.