Living in the beautiful city of Loveland provides residents with access to top-notch city services and amenities. And making sure your City of Loveland bills get paid on time is important. The city offers Loveland residents multiple options for efficient bill payment. In this comprehensive guide, we’ll explain everything you need to know about paying your City of Loveland utility bills, permits, fees and more.
Overview of Paying City of Loveland Bills
Some common bills Loveland residents and businesses may need to pay to the city include:
- Water and sewer
- Trash and recycling
- Stormwater
- Electricity
- Permits (building, zoning, etc.)
- Pet licenses
- Parking tickets
- Utility fees
- Business licenses
- Fines
- Recreation fees
- Property taxes
- Sales tax
- Many others
The City of Loveland provides various payment options to conveniently pay these bills:
- Online via the payment portal
- By phone
- Automatic bank draft
- By mail
- Drop box
- In person
We’ll provide details on utilizing each payment method below Finding the option that fits your needs makes paying Loveland bills a breeze
Steps to Pay Your Bill Online
Paying bills online via the City of Loveland payment portal is the fastest, easiest way to pay. Follow these steps
1. Visit the Payment Website
Go to the City of Loveland payment website. You’ll see options for paying utilities, permits and more.
2. Select Payment Type
Choose what you need to pay. Common options include utilities, permits, business licenses, pet licenses, and taxes.
3. Enter Payment Information
Select whether you want to pay as a one-time guest or register for an account. For one-time payments, enter details like account number, service address, and amount due.
4. Input Billing Details
For registered accounts, you’ll log in and be able to view balance and due dates. Select your specific utility or bill, and enter amount to pay.
5. Submit Payment
Double check payment info is accurate before submitting. Payment will be processed electronically once received.
And you’re done! The online process makes paying City of Loveland bills easy and convenient.
Paying by Phone
You also have the option to pay your City of Loveland bills over the phone.
Call Billing Offices
Utility bills can be paid by calling 970-962-2111. For tax payments, call 970-962-2908. Have your account number ready.
Input Payment Information
Follow the automated prompts to input your account details, confirm amount due, and submit payment using your credit/debit card or electronic check.
Receive Confirmation
Make note of the confirmation number received after the automated system processes your payment.
Paying by phone is quick and gives you access to real city representatives who can answer questions or assist with any issues.
Automatic Bank Draft Payments
For utmost convenience, you can enroll in automatic monthly payments drafted directly from your bank account.
Download Form
Go to the city website and download the “AutoPay” sign-up form to fill out with your account and banking details.
Submit Authorization
Return the completed authorization form to utility billing services by email, mail, or drop off. Payments will now be deducted automatically.
Update as Needed
If you need to change bank account information or stop auto-draft payments, resubmit the form with new details.
Automatic drafts make sure you never miss a payment and avoid late fees. Just set it and forget it for easy bill payment.
Paying by Mail
Sending physical checks via mail is another option accepted by the City of Loveland for bill payment.
Write Check
Write a check payable to “City of Loveland” for the amount due on your utility bill, license, permit, etc.
Include Stub
Be sure to include your payment stub from your billing statement to allow proper processing and crediting to your account.
Mail to Address
Utility bills can be mailed to: 500 E 3rd St, Loveland CO 80537
Tax payments: 120 W Loveland Ave, Loveland CO 80537
Allow Processing Time
Pay at least 7-10 days in advance of due date to ensure your mailed payment is received and processed on time.
If you prefer paying bills by mail, just account for additional processing time compared to electronic payments.
Use the Drop Box
For utility bills, permits, and license fees, the City of Loveland has a 24/7 drop box located outside City Hall.
Place in Sealed Envelope
Put your payment (check or money order) in a sealed envelope marked with your account number.
Deposit in Slot
Drive to City Hall at 500 E 3rd Street and deposit your payment envelope into the green drop box slot.
Payment Posted
Your utility or other payment will be collected and posted to your account in 1-2 business days.
The drop box is handy for dropping off payments outside normal office hours. Just remember it’s only for city utility bills and fees, not taxes.
Pay in Person
You can also pay your City of Loveland bills in person at select locations and during open office hours.
Utility Billing
Utility bills can be paid at the Utility Billing counter in City Hall, 500 E 3rd Street, Monday-Friday 8am-5pm.
Taxes
Tax payments are accepted at the Sales Tax and Licensing counter at the Development Center, 120 W Loveland Ave, Monday-Friday 8am-5pm.
Cash, Check, Card
You can pay with cash, check, money order, or card when paying in person. Photo ID may be required.
In-person payment allows you to talk directly with city representatives about any bill questions.
Other Important Payment Tips
- Double check account numbers when making any payments
- Note confirmation numbers in case you need to reference the transaction
- Sign up for bill reminders to avoid late fees
- Contact utility billing at 970-962-2111 for any payment help
- Processing times for mail, drop box, or online payments may vary
Staying on top of City of Loveland bills ensures you never miss a payment and keep accounts in good standing. Reach out with any other bill pay questions!
Frequently Asked Questions
What are some common bills paid to the City of Loveland?
Common bills include utilities (water, electric, stormwater), trash service, permits, pet licenses, parking tickets, fines, recreation fees, business licenses, property tax, and sales tax.
What are the ways I can pay a bill to the City of Loveland?
You can pay bills online, by phone, through auto bank drafts, by mail, using the drop box, or in-person at City Hall or the Development Center.
Can I pay by credit/debit card?
Yes, the City of Loveland accepts Visa, MasterCard, Discover and American Express credit and debit cards for bill payments.
When is utility bill payment due?
Utility bills are due the 25th of each month. Payments received after the 25th are assessed a late fee.
Is there a fee to pay bills online?
No, the City of Loveland does not charge a fee for online bill payment through the payment portal.
What do I do if an automatic bank draft payment fails?
Contact Utility Billing at 970-962-2111 if a scheduled bank draft fails so the payment can be resolved and late fees avoided. You may need to update account information.
Where is the drop box located to pay a utility bill?
The drop box is located outside City Hall at 500 E 3rd Street. Place your payment in an envelope marked with your account number and deposit into the green slot.
Sign Up for Paperless Billing
Loveland utility customers can now sign-up for paperless billing. Sign up for paperless billing.
Paying with Automatic Payments via ACH
Utility service customers may take advantage of automatic payment via ACH for utility payments. With this program, the balance of the monthly utility bill is automatically debited from a customer’s checking account each month for payment. It is free to sign up. You may sign up by visiting the customer service counter at City Hall. Be sure to have your banking information and a voided check. You may also sign up by downloading the Automatic Payments Authorization Form (PDF) and mailing it to the City of Loveland with a voided check.
Loveland Mayor’s Court accepts secure payments with a convenience fee online and by phone through nCourt Payment Services. The payer will need to know the payout amount in order to use the service. That and other needed information can be found on the citation and the accompanying payout information sheet. The website indicates the hours that phone payments can be made. Questions? Please contact (513) 239-3004.