Paying your utility bill in Lincoln California is easy and convenient with the various payment options offered by the City of Lincoln. In this comprehensive guide we’ll walk you through the different ways to pay your water, sewer, garbage, and recycling bill so you can choose the method that works best for you. Whether you prefer paying online, by mail, phone or in person, the City of Lincoln has a payment option that fits your needs.
Understanding Your Utility Bill
The City of Lincoln utility bill includes charges for water, sewer, garbage, and recycling services. Here are some key things to understand about your utility bill:
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Billing Cycle: Bills are sent out monthly and are due 21 days from the billing date. Bills are considered late after 21 days.
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Service Address The service address on your bill indicates the property receiving the services. Make sure this matches the location you want to pay for
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Account Number: This unique number identifies your account. Have this handy when making a payment to ensure it’s credited properly.
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Payment Due Date: This is the last day to pay your bill before late fees apply. Mark your calendar so you remember to pay on time.
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Previous Balance: Any unpaid balance from prior bills will appear here and must be paid in addition to current charges.
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Current Charges: This shows your new charges for water, sewer, garbage and other services based on your usage.
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Total Amount Due: The total payment needed to bring your account current. Pay this full amount by the due date.
Carefully reviewing your utility bill helps avoid confusion and ensures on-time payment for uninterrupted service. Contact the City of Lincoln Utility Billing department at (XXX) XXX-XXXX if you have any questions about charges on your bill.
Paying Your Utility Bill Online
The easiest and most convenient way to pay your Lincoln utility bill is online through the City of Lincoln website. Here’s how to pay online:
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Go to www.lincolnca.gov and click on “Pay Utility Bill”
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Enter your account number and the service address zip code. Click “Submit”.
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Review the account information and current charges. Click “Continue” to proceed with payment.
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Enter your payment information including credit/debit card details or bank account information for e-check payment.
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Verify payment details and click “Process Payment” to complete.
You will receive a confirmation email with your payment receipt. Payments made before 10 PM are credited same day. The online payment system allows you to set up automatic monthly payments or make one-time payments at your convenience 24/7.
Paying by Mail
To pay your utility bill by mail, follow these simple steps:
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Write your account number and service address clearly on your check or money order. This ensures proper crediting of your payment.
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Make the check or money order payable to “City of Lincoln” for the total amount due on your bill.
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Mail your payment to:
City of Lincoln Utility Billing
PO BoxXXXX
Lincoln, CA XXXXX -
Allow 7-10 business days for mailed payments to reach the City and be credited to your account. Pay early to avoid late fees.
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Write down the check number and keep your mailing receipt as payment confirmation.
Mailed payments must be received by the due date to avoid late fees. Allow enough mailing time for the payment to reach the City of Lincoln before the due date. Postmarks are not considered.
Paying by Phone
The City of Lincoln offers a convenient automated phone payment service available 24 hours a day, 7 days a week. To make a payment by phone:
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Call the Utility Billing Department at (XXX) XXX-XXXX.
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Follow the phone prompts to enter your account number and service address zip code.
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Enter your credit/debit card information or bank account details for e-check payment.
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Your payment will be processed automatically and a confirmation number provided.
The phone payment system is fast, user-friendly, and enables you to pay your bill anytime day or night. Keep the confirmation number for your records. Payments made before 10 PM are posted same day.
Paying in Person
For those who prefer in-person bill payment, you can pay at either location below:
City Hall
600 5th Street
Lincoln, CA XXXXX
Monday-Friday, 9AM-5PM
Public Services Department
1990 Nello Drive
Lincoln, CA XXXXX
Monday-Friday, 8AM-5PM
Cash, check, money order, and credit/debit cards are accepted for in-person payments. Bring your paper bill or know your account number and service address. Get a receipt as payment confirmation. In-person payments allow you to speak directly with City of Lincoln staff if you have any utility billing questions.
Payment Assistance and Other Options
If you are having difficulty paying your utility bill, the City of Lincoln offers some options that can help:
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Payment Arrangements: Payment plans allow you to pay the outstanding balance in installments over time. Contact the Utility Billing Department to set up a plan.
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Bill Review: You can request a bill review if you suspect your charges are inaccurate. Staff will audit your account and usage.
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Low Income Discount: Residents who meet income requirements can apply for a 30% discount on water rates through the Help on Tap program. Visit [link] or call (XXX) XXX-XXXX for details.
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Leak Adjustment: You may qualify for a one-time adjustment if high water usage was caused by a major leak that has been repaired. Documentation is required.
Don’t hesitate to reach out to the friendly Utility Billing staff at (XXX) XXX-XXXX if you need assistance paying your bill. They can explain these programs and options to help you maintain services.
Avoid Late Fees and Service Disruption
It’s important to pay your utility bill in full and on time each month to avoid penalties and disruption of your essential services. Here are some tips:
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Mark your calendar with the due date as soon as you receive the bill. Set a reminder a few days prior.
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If the due date falls on a weekend or holiday, pay before the business day before.
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Pay immediately if you receive a late notice to stop further late fees being applied.
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Contact the City immediately if you are unable to pay on time to make arrangements and avoid disconnection.
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Update your contact information so the City can reach you about payment issues if necessary.
Paying your City of Lincoln utility bill doesn’t have to be difficult, stressful, or time consuming. With multiple payment options like online, phone, mail or in person, choosing the method that fits your needs is simple. Use this guide to pay your bill on time, manage your account online, and avoid any late fees or service interruptions. Reach out to the knowledgeable Utility Billing Department staff when you need assistance or have questions about your City of Lincoln utility bill.
Sign Up for Paperless Billing or Automatic Payments Set up an account online.
- Find the Customer ID listed on your most recent bill.
- Go to WaterBill.lincoln.ne.gov
- At the bottom of the screen under “Need to login or sign up to manage paperless billing or Autopay?” select “Click Here.” On the next screen, select “Sign up now” to create your account. Step-By-Step Instructions (PDF, 1MB)
Check (bank pay) payments take seven to 14 business days to process.
Quick Pay Make a one-time payment. No registration required.
- Find the account number listed on your most recent bill.
- Go to WaterBill.lincoln.ne.gov
- Enter your account number and account location zip code.
- Pay your bill.
Check (bank pay) payments take seven to 14 business days to process.
Regular City Council Meeting December 2nd, 2024
FAQ
What is the phone number for Lincoln Water System bill payment?
Where can I pay my water bill in California?
Who provides electricity to Lincoln, California?
Where can I pay my utility bill at Lincoln City Hall?
inside City Hall 1st floor, located to the left near the Finance Department. Utility Billing division can accept payments at the City Hall. Front counters are located on the 1st floor – Utility Billing. Form of payment can be in: Lincoln offers an Automatic Bank Draft (ABD) transaction through the customer’s checking or savings account.
What type of payment does Lincoln offer?
Form of payment can be in: Lincoln offers an Automatic Bank Draft (ABD) transaction through the customer’s checking or savings account. On the due date, ABD will withdraw funds from the customer’s bank account. Transaction will be the first of each month (or next business day if the first falls on a holiday or weekend).
How do I add Lincoln City to my Xpress Bill Pay account?
The “Add eBills” option will appear. Follow the instructions on the screen to add Lincoln City to your Xpress Bill Pay Account and to add your utility bill (s) to your account. Or, you can pay your bill as a Guest. You will be able to view and pay your bills online at any time if you create an account.
What services does Lincoln offer on city holidays?
Closed on City Holidays Lincoln provides water, sewer, and garbage services to all residents within the incorporated City limits. The services are billed on a monthly basis. The charges for all three services are combined on one bill, which is mailed between the eighth and the twelfth of each month.
Do I need a permit to use an alarm system in Lincoln?
Any alarm user within the city limits of Lincoln that utilize a monitored alarm system must obtain a permit. Any alarm business must obtain a permit before any activity to an alarm system can be done. LFR Emergency Medical Services provides a quick and secure way to pay your EMS bills.