Paying bills can be a tedious chore But in the City of Lamar, Missouri, residents have easy and convenient options to pay their utility bills online The city offers a user-friendly website and mobile app to view balances, see payment history, set up notifications, and make secure payments 24/7.
Overview of Bill Payment Options
The City of Lamar currently provides two online bill pay portals for residents – a website and mobile app. Both options allow ratepayers to:
- View real-time account balances
- Access billing statements and payment history
- Set up autopay or scheduled payments
- Pay bills via credit/debit card or eCheck
- Sign up for paperless billing and email reminders
- Manage multiple accounts from one login
The online bill pay is extremely convenient, eliminating the need to mail payments or visit City Hall during business hours. Payments can be made anytime from your computer tablet or mobile phone.
Step-by-Step Guide to Paying Online
Paying your City of Lamar utility bill online is quick and easy. Follow these steps:
Visit the Website
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Go to the City of Lamar’s online bill pay website.
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Click on “Pay Bill” in the top menu.
Log In
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If you already have an online account, enter your username and password to log in.
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If you don’t have an account, click “Register” to set one up with your account number, email, and billing details.
Select Account
- The dashboard will show your account balance(s). Click “Pay” on the account you want to pay.
Enter Payment Details
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Choose whether to pay the total balance or a partial payment amount.
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Select payment method – credit/debit card or eCheck.
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Enter card details or checking account information.
Review and Submit
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Verify payment details and amount.
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Check the permissions box and click “Process Payment” to complete the transaction.
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You’ll receive a confirmation email with your payment details.
And that’s it! The entire process takes just a few minutes. Your account balance will update instantly after the payment goes through.
Benefits of Paying Bills Online
Paying City of Lamar utility bills through the website or mobile app offers many benefits, including:
Convenience – Pay anytime, anywhere in just minutes! Avoid trips to City Hall or buying stamps.
Security – The online portal uses industry-standard encryption to keep your data safe and secure.
Control – Easily manage multiple accounts. View payment history and billing statements.
Savings – Go paperless! Sign up for e-bills to save paper and get reminders about due dates.
Flexibility – Make one-time payments, set up autopay or scheduled payments to be made automatically.
Simplicity – The online portal is user-friendly. Creating an account is quick and easy.
Support – Get help anytime by calling the billing office at 417-682-5554.
Mobile App for On-the-Go Payments
For extra convenience, the City of Lamar offers a mobile app for iOS and Android devices. The app allows you to pay bills, manage accounts, check usage, and more.
To get started, download the app from the Apple App Store or Google Play Store. The app is called “City of Lamar MO Utilities”. After downloading, log in using your existing website credentials or sign up for a new account.
The mobile app makes it simple to pay your bill from anywhere, even when you’re on the go. You can even opt-in to get notifications when a bill is due or account balance is low.
Autopay and Paperless Billing Options
Tired of remembering payment due dates? Sign up for autopay or paperless billing to make your life easier.
With autopay, your bill is paid automatically each month on the due date using your default payment method on file. This ensures payments are never late, avoiding any late fees.
Going paperless means you’ll receive billing statements and reminders electronically rather than through the mail. You’ll get emails when your bill is ready and due. This cuts down on clutter and helps the environment.
Enrolling in autopay or paperless billing is easy to do through the online portal or mobile app. Just switch the settings for your account to enable these convenient options.
Payment Assistance Programs
If you are having difficulty paying your utility bills, the City of Lamar offers payment assistance programs. Qualified low-income households can receive help through the city’s Utility Grant Program.
This program provides a credit on your monthly bill based on factors like household income, number of residents, and utility usage. To apply, you’ll need to submit an application with proof of income.
The city also partners with the Salvation Army and other organizations to provide additional bill pay assistance. Contact the billing office at 417-682-5554 to learn about available payment programs and resources.
Exceptional Customer Service
Whether you have questions about your bill, need help with the online portal, or want to set up a payment plan, the City of Lamar provides top-notch customer service.
Friendly and knowledgeable billing representatives are available by phone Monday through Friday from 8am to 5pm at 417-682-5554. You can also email [email protected].
The billing office team is dedicated to providing prompt, courteous service to resolve any payment issues. They aim to go above and beyond to meet customer needs.
Convenient Payment Options Made Easy
Paying bills doesn’t have to be a hassle, especially with the City of Lamar’s user-friendly online portal and mobile app. These systems make managing and paying your utility bill quick, easy, and secure.
Sign up for an account today to view your balance, payment history, and start making online payments in minutes. Be sure to enable paperless billing and autopay to simplify your life. And take advantage of the mobile app to pay bills on-the-go.
With its commitment to customer service, online convenience, and payment assistance programs, the City of Lamar helps ensure timely, stress-free bill payment for residents.
