Having continuous access to essential city services like water, sewer, and trash pickup requires Lakewood residents and businesses to pay their utility bills regularly. The City of Lakewood offers various convenient ways for customers to pay their monthly utility bills on time.
As a full-service city, Lakewood provides municipal water service along with trash and recycling collection for the community Paying your utility bill is how you can keep receiving uninterrupted service. This article outlines the flexible options available for paying City of Lakewood utility bills
Pay Online
The fastest and most popular payment method is paying your Lakewood utility bill online, The city website has an online payment portal where you can securely view account details and make online payments
To use the online system, first create an account with your Lakewood utility account number, name, email address, and password. The portal allows you to check your current balance, usage, and due date anytime.
You can pay by credit/debit card or electronic check through the online portal. Payments are immediately processed and applied to your account. You’ll receive an emailed receipt confirming your online transaction.
The 24/7 online payment option is paperless, secure, and the most convenient way to pay your Lakewood utility bill.
Pay by Phone
For quick touch-tone bill payment, Lakewood offers an automated pay-by-phone line at (562) 866-9771 ext. 2458. Call anytime to make a payment on your utility account.
You’ll need to enter your 10-digit Lakewood utility account number and payment amount. The system accepts Visa, MasterCard, Discover, American Express, and electronic checks. After paying, you’ll receive a confirmation number.
Pay-by-phone is useful when you don’t have time to login online or need to make a same-day payment before the due date. Just dial the toll-free number to pay your Lakewood utility bill.
Pay by Mail
Mailing a check or money order is a traditional way to pay your Lakewood utility bill each month. Make payments out to “City of Lakewood” and mail to:
City of Lakewood
P.O. Box 1009
Glendora, CA 91740-1009
Write your 10-digit account number on the payment to credit your account properly. Include your remittance stub to process faster. Allow 7-10 business days for mailed payments to be received and posted.
Paying by mail avoids online fees. But it takes longer to process and lacks payment confirmation. Use mail for routine bill payments.
Pay In-Person
For in-person bill payment, visit Lakewood City Hall located at 5050 Clark Ave. City Hall is open 7:30am–5:30pm Monday-Thursday and 8:00am-5:00pm on alternating Fridays.
You can pay by cash, check, money order, or credit/debit card when paying at City Hall. Get your payment credited immediately and receive a printed receipt.
If arriving after business hours, a white utility payment drop box is outside City Hall. Payments left in the drop box by 5:30pm will be collected and processed the next business day.
Avoid Late Fees
Lakewood utility bills are due 21 days after billing. A 10% late penalty is added to past due accounts after the due date. Receive a $7 late notice fee if a bill remains unpaid after 42 days.
Prompt online and phone payments prevent late fees. You can also enroll in auto-pay to have payments automatically drafted from your bank account each month. Sign up for email alerts to get notices about an approaching due date.
Avoid penalties and potential service interruption by paying your Lakewood utility bill early or on the due date. Late fees start accruing after 21 days.
Payment Extensions
If unable to pay on time, quickly contact Lakewood Utility Billing at (562) 866-9771 ext. 2400. Explain your situation and request a payment extension before the due date.
One-time payment extensions up to 15 days may be granted for qualifying accounts with no late payments in the past 6 months. Extensions allow you to pay past the due date without late penalties.
Payment plans can also be arranged for customers facing financial hardship. Payment extensions provide flexibility when you need extra time to pay your Lakewood utility bill.
Avoid Service Shutoff
Failure to pay a Lakewood utility bill after 42 days past due can result in water service disconnection. Trash pickup can also be suspended for non-payment.
Once shutoff occurs, the full past due balance plus a $50 reconnection fee must be paid before restoring your service. Avoid service interruptions by paying on time or arranging a payment plan if struggling.
Lakewood offers payment assistance and amortization of past due balances for qualifying low-income customers. Contact the city immediately if unable to pay your utility bill.
Enroll in Budget Billing
To make utility bills more consistent, ask Lakewood about budget billing options. This averages your past usage into an equal monthly payment amount.
Even if your actual usage fluctuates up and down, your bill remains constant under budget billing. It prevents extreme highs and lows in your utility expenses.
At the end of 12 months, your account is reconciled based on that year’s consumption. Budget billing provides predictability in utility costs.
Manage Your Account Online
The Lakewood utility account portal allows customers to monitor their water usage and charges. View up to 24 months of bill history, make a payment, and update account information online.
Enable paperless billing to receive account statements electronically instead of by mail. Sign up for usage and billing notifications through the online portal.
Managing your account online provides convenience, savings, and control over your Lakewood utility service.
Choose the Best Payment Method
Paying your Lakewood utility bill promptly is essential to maintain your water, sewer, and trash services. With flexible online, phone, mail, auto-debit, and in-person payment options, you can choose the most convenient billing method.
Go paperless and set up automatic payments to simplify paying your bill every month. Take advantage of resources like budget billing and payment alerts to avoid late fees. Keeping your Lakewood utility account current is the key to uninterrupted city services.
Pay Water, Sewer & Stormwater Utility Bills
Pay now online using the Lakewood Utilities app
Pay Traffic & Parking Tickets
Pay now online through the Lakewood Municipal Court
Lakewood residents could see a 4% increase in their water and sewer bills
FAQ
What is the phone number for the city of Lakewood water bill?
What is the phone number for the city of Tigard utility billing?
How do I pay my city of Lakewood utility bill?
You can pay your City of Lakewood utilities bill, for water or trash service, by phone, in person or online. You can pay your City of Lakewood parking or other citations online, or learn how to contest a citation. You can pay your City of Lakewood utilities bill, for water or trash service, by phone, in person or online.
How do I pay my water or trash bill in Lakewood?
The City of Lakewood makes it easy for you to pay your water or trash bill. You can do it by phone, by mail, online, or in person. Here’s how: Pay your water or trash bill by phone! Call the City of Lakewood at 1-855-785-4021 for assistance. You can drop your bill with payment in the drop box outside the Clark Avenue entrance anytime.
What if I can’t pay my Lakewood water bill?
The city’s Public Works Department delivers safe, high-quality water and reliable wastewater service to all Lakewood residents and businesses. If you are having difficulty paying your water bill or you have received late fees on your bill because of delay in mail being delivered, please contact us at (216) 529-6820 option 2.
How do I pay my city of Lakewood parking citation?
You can pay your City of Lakewood parking or other citations online, or learn how to contest a citation. You can pay your City of Lakewood utilities bill, for water or trash service, by phone, in person or online. Read the policy related to disconnection of residential water service accounts, in accordance with Senate Bill 998.
How do I make a payment in Lakewood?
Lakewood uses NCOURT to manage online & phone payments. Click here for online payment. Make sure you select the correct jurisdiction option: City of Lakewood; Lakewood Photo; City of Steilacoom; City of DuPont; or DuPont Photo. You may call 253-344-4580 to make a payment over the phone. A service fee will apply.
How do I pay my Lakewood City Hall Bill?
You can drop your bill with payment in the drop box outside the Clark Avenue entrance anytime. Or, visit the Administrative Services counter near the Clark Avenue entrance to Lakewood City Hall between 7 a.m. and 5:30 p.m. Monday through Thursday to pay in person. Please note City Hall is closed on alternating Fridays.