Paying your utility bills in LaGrange, Georgia just got a whole lot easier thanks to the city’s new online bill pay system. As a resident of this charming city in Troup County, you can now manage all your city utility payments in one convenient online portal.
The City of LaGrange provides electricity, natural gas, water, sewer, sanitation, and telecommunications services to local homes and businesses. Up until recently, customers had to pay each of these utility bills separately by mail, phone, or in person. But the new online bill pay system allows customers to view and pay all their city utility bills from one website.
Why LaGrange Upgraded to Online Bill Pay
The City of LaGrange decided to upgrade to an online bill payment system for several important reasons:
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Improved security – Online payments are more secure than paper checks sent through the mail The new system uses encryption and other protections to keep customer data safe
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Increased convenience – Customers can now pay bills anytime from their computer or mobile device. No more waiting on hold or driving downtown to pay in person.
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Operational efficiency – Electronic payments save time and resources spent processing paper bills and checks The city can route funds faster while reducing environmental waste.
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Regulatory compliance – New regulations require stronger security for electronic payments. The upgraded system keeps the city compliant.
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Customer demand – Citizens increasingly expect the convenience of online payments for utilities and other services.
How to Pay Your LaGrange Utility Bill Online
Paying your LaGrange utility bill online is easy and only takes a few minutes. Just follow these steps:
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Go to https://harris.lagrange-ga.org/loginbyemail.asp. This is the log-in page for the new online bill pay system.
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Click “Register” below the log-in fields. This allows you to create a new account.
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Enter your account number, email address, and create a password. Then click “Register.”
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Check your email for a confirmation link and click it to validate your account.
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Log into the site with your email and password. Your utility account dashboard will display.
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Click “Pay Bill” for the account you want to pay. Review the balance and due date.
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Enter your payment amount and submit. You can use a credit card, debit card, or e-check.
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Optional: Set up autopay or enroll in paperless billing to skip steps in the future.
And that’s it! The online process is streamlined so you can pay in just a couple of minutes whenever it’s convenient for you.
Payment Options with LaGrange Online Bill Pay
The City of LaGrange offers several flexible payment options with the new online bill system:
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Credit/debit card – MasterCard, Visa, American Express and Discover cards are accepted. Convenience fees apply.
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Electronic check – Use your checking account and routing number to pay directly from your bank account. No fees.
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AutoPay – Set up recurring payments from your credit card or bank account to pay automatically each month.
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QuickPay – Make one-time payments as a guest without logging into an account. Fees apply.
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In person – Cash and check payments are still accepted at the utility building at 200 Ridley Ave.
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By phone – Call 706-883-2030 to pay over the phone using a card or e-check.
No matter which option you choose, your utility account will be credited quickly so your service continues uninterrupted. The flexibility makes bill payment easy.
New Website Offers Account Management
In addition to streamlined bill payment, the new https://harris.lagrange-ga.org website also lets customers manage their utility accounts online:
- View account balance and payment history
- Update account and contact information
- Enroll in paperless billing and receive bills via email
- Monitor water usage and compare to averages
- Report outages or service issues and check status
- Sign up for outage alerts and account notifications
Managing your account is simple. Just log in and click on “My Profile” or “My Usage” to access the various account tools.
Improving Customer Service in LaGrange
Transitioning utility billing to an online, self-service model provides residents of LaGrange with more control over their accounts. But the city recognizes that some customers may need help navigating the new system.
To ensure excellent ongoing customer service, the City of LaGrange has taken several steps:
- Provided enrollment assistance and system training tutorials
- Staffed a dedicated customer support line for billing and payment questions
- Offered account management support at the utility building for walk-in customers
- Developed the QuickPay feature for one-time payments without enrollment
- Published FAQs and how-to videos on the city website
The city remains committed to making bill payment easy and convenient while delivering personalized support to customers who want it. The new online system ultimately gives citizens more ways to engage with utility services on their own terms.
Why Choose LaGrange for Utilities?
The City of LaGrange offers several key benefits that make municipal utilities the right choice for local homes and businesses:
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Low rates and prices – The city has historically offered very competitive utility pricing in the region.
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Reliable service – Compact service area and local work crews allow quick response to outages.
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Local control – Rates and policies set locally rather than by state utility commissions.
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Reinvestment – Profits stay in the community and help fund city services.
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Customer focus – Upgrade to online billing system driven by customer demand.
So by choosing reliable LaGrange utilities, managed by the city you already trust, you keep money right here in your community. And the new online bill pay option makes supporting municipal utilities more convenient than ever.
One Login for All Your Utility Accounts
The City of LaGrange now allows you to manage all your utility payments through one centralized website and account login. No more struggling to keep track of separate accounts, due dates, and logins. Now you can:
- Pay your electric, natural gas, water, sewer, and telecom bills in one place
- Receive a consolidated utility statement each month if desired
- Check balances and make payments via desktop or mobile app
- Set up autopay or paperless billing one time for all accounts
- Report outages or issues quickly through your online account
Consolidating all your city utilities under a single login makes account management a breeze. Be sure to take advantage of the new online bill pay system to simplify payments.
City of LaGrange Utilities Customer Service Team
How do I create a Lagrange water account?
If you already have an account, you just need to login to the Lagrange Water site. Lagrange Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Lagrange Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit.
What is Lagrange water?
The City of LaGrange Water, a public community water system under the City Department of Utilities, provides water for about 41,852 residents living in the area of Lagrange, Georgia.
Why should you choose Lagrange?
The City of LaGrange will satisfy our customers and citizens by providing responsive and effective services, and well-maintained infrastructure, which will add value to our community. All profits generated by our utility systems remain in the community to fund traditional city services and offset property taxes.
How do I Stop my Lagrange water service?
When you move out of a home in Lagrange, you’ll need to stop your water service with the Lagrange Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
Does Lagrange water have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Lagrange Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Who are the citizens of LaGrange?
Citizens of LaGrange are also owners of our utility systems Rates and policies governing utility operations are set at the local level rather than by Federal or State Commissions. This provides us with increased flexibility to meet the needs of local citizens and allows for greater input by local businesses.