Paying your monthly utility bill to the City of Iowa City is easy and convenient with the city’s online payment options. This comprehensive guide provides everything residents need to know about setting up an account, paying bills online, auto-pay enrollment and more.
About Utility Billing in Iowa City
The City of Iowa City provides utility services including water, sewer, stormwater, and landfill to residents. The city bills monthly and offers several ways to view and pay your utility bill.
Usage is metered and billed each month Bills are sent by mail or can be viewed digitally Payment is due by the 20th of each month to avoid late fees,
Creating an Online Account
The fastest and most convenient way to manage your Iowa City utility bill is through an online account. Follow these simple steps to get started:
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Visit the utility billing website and click “Create an Account”
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Enter your Iowa City utility account number and other identifying details
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Create a username and password
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Accept the terms and submit your details
Once your account is created, you can log in anytime to view your bill and make online payments.
Benefits of Paying Online
Paying your utility bill through the City of Iowa City’s online payment portal provides many benefits including:
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Convenience – Pay anytime, 24/7 through the portal
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Payment options – Use credit/debit card, e-check, or automated clearing house (ACH)
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Payment alerts – Get email reminders when your bill is ready
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View past bills – Access up to two years of billing history
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Auto-pay – Set up recurring, automated payments each month
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Paperless billing – Reduce clutter by going paperless
Paying online helps simplify bill management each month.
Making One-Time Payments
When logged into your online account, making one-time payments is easy:
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Select “Pay Bill” from the menu
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Choose a payment method – credit/debit card or e-check
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Enter payment amount (or pay full balance)
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Submit payment and get instant confirmation
One-time payments are typically processed in 1-2 business days. Your account reflects the payment right away.
Enrolling in Auto-Pay
For maximum convenience, enroll in auto-pay to have your bill paid automatically each month.
- Select auto-pay enrollment from the menu
- Choose auto-pay date and payment method
- Read and accept the terms and conditions
- Submit your enrollment
On the date you selected, your bill will be paid automatically each billing cycle. You can cancel or edit auto-pay anytime.
Viewing Billing History
Your online account makes reviewing past bills and payment history easy.
- Select “Billing History” from the account menu
- Choose a date range to view bills
- Click any bill to view details
Quick access to billing history makes managing utility expenses easier.
Going Paperless
Reduce clutter and wasted paper by enrolling in paperless billing:
- Select “Go Paperless” from the menu
- Review paperless terms and click “Accept”
- Provide email to have bill notifications sent
With paperless billing, you’ll receive email alerts instead of mailed statements.
Avoiding Late Fees
To avoid late fees on your Iowa City utility bill:
- Pay by the due date, the 20th of each month
- Enroll in auto-pay to never miss a payment
- Get email reminders for upcoming bills
- Check account balance regularly
Late fees can be $10 or more. Pay online or via auto-pay on time, every time.
Get Started with Online Bill Pay
Managing your Iowa City utility bill is simple with online account access. Enjoy convenience and ease paying online or with auto-pay. Sign up today to simplify utility bill management each month.
Iowa City Online – Utility Bill Payment
How can I pay a utility bill in Iowa City?
You can pay utility bills in Iowa City online. To do so, start or stop utility service, or sign up for automatic Surepay utility bill payments. Credit card payments over $15,000 will not be accepted. Instead, checks should be used for such payments.
What services does Iowa City offer?
Learn more about other City of Iowa City utility services including garbage, recycling, as well as food and yard waste curbside pick up. Look up and pay parking tickets, purchase parking permits and learn more about the parking ticket appeal process in Iowa City. Pay landfill bill or pay other miscellaneous accounts receivable.
How do I pay my VA health care bill in Iowa City?
Pay your VA Iowa City health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes. Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
How do I apply for a job in Iowa City?
Welcome to the City of Iowa City Self-Services website. Information on positions open for application to the general public may be viewed under the Employment Opportunities menu. Individuals must register as an applicant and submit the online application form for each position for which they wish to be considered.
How do I pay my doxo bill in Iowa City (IA)?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by City of Iowa City (IA). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
What services are available online in Iowa City?
Many City of Iowa City services are available online, including payments, program registration and transit routes and scheduling. Rental permit and building inspection information, in addition to bids and request for proposals are also online. Keep a pulse on City news and information by signing up for Iowa City communication services.