Living in the great city of Houston means relying on the public water system for this essential utility. Houston Water provides safe, reliable water service to over 2 million residents. But keeping up with your water bill payments can feel tedious.
This guide will walk you through how to pay your City of Houston water bill quickly and easily using their convenient online and automated systems With options to pay by phone, online, by mail, or even auto-draft, I’ll outline the simple steps to pay your bill in minutes.
Overview of Houston Water Billing
First, some key facts about Houston Water utility billing:
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Houston Water is managed by the Houston Public Works department.
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Bills are issued monthly and are typically due 21 days after billing.
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The average monthly bill is $38 but depends on usage.
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Payments can be made online, by phone, by mail, or auto-draft.
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Late fees apply if not paid by the due date.
Keeping your account current avoids penalties and service disruption. Houston Water makes paying easy with fast and convenient options.
Ways to Pay Your Houston Water Bill Quickly
Here are the quickest ways to pay your City of Houston water bill before the due date:
Pay Online
The fastest way to pay is online through the Houston Water Customer Portal. Just visit www.houstonwaterbills.org and either login or register for an online account.
You can instantly:
- View your balance
- Check payment history
- Make one-time payments by credit/debit card or e-check
- Set up autopay for automatic payments
Online payments post instantly to your account. You can even receive emailed receipts.
Pay by Phone
You can also pay your Houston water bill quickly using the automated phone payment system.
Simply call 713-371-1400 and follow the prompts to:
- Enter your 10-digit account number
- Confirm the balance
- Make a payment using your credit/debit card
- Receive a confirmation number
The phone payment process takes just a few minutes.
Pay by Mail
If you prefer to pay by check, fill out the payment stub from your water bill and mail it with your check to:
City of Houston
P.O. Box 1560
Houston, TX 77251
Write your account number on the check and allow 7-10 days for delivery to avoid late fees.
Enroll in Autopay
For hands-free payments, enroll in autopay through the online portal or by phone. Your bill will be paid automatically each month by direct debit from your bank account.
Tips for Paying Your Houston Water Bill Quickly
Follow these tips for fast, hassle-free payment of your City of Houston water bill:
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Receive email reminders to pay by signing up for e-bills.
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Pay as soon as you receive your bill to avoid forgetting.
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Pay online for instant processing or use the automated phone system.
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Note confirmation numbers for your records.
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Contact Customer Service with any account or payment issues.
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Update your account if your banking or card details change.
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Sign up for high usage email alerts to monitor your consumption.
Get Payment Assistance Through W.A.T.E.R.
If you’re facing financial hardship and unable to pay your water bill, the W.A.T.E.R. (Water Aid to Elderly and Disabled Residents) Fund can help qualified residents.
This assistance program through Houston Water offers:
- Bill payment aid
- Plumbing repair assistance
- Water conservation upgrades
- Water bill debt relief
Visit www.houstonwaterbills.org or call 713-371-1400 to learn more about W.A.T.E.R. bill help.
Pay Your Houston Water Bill Stress-Free
Having access to safe drinking water and reliable service is vital. By paying your Houston water bill promptly each month using these quick payment options, you can avoid penalties and ensure uninterrupted service.
So login online, utilize the automated phone system, enroll in autopay, and take advantage of assistance programs if needed. With these convenient tools, paying your City of Houston water bill can be fast, easy, and stress-free!
Live Agent Assisted Payments
(832) 467-1599, Monday – Friday from 8:00 am to 5:00 pm
The office has a drop box slot on the front door. Please insert a check or money order, along with the payment stub, in the return envelope. Our payment processing department will post the payment the following business day.
Enclose payment stub with your check or money order in the return envelope provided. Please allow ample time to ensure delivery before the due date. Mail your payment, addressed to the District, to P.O. Box 3264, Dept 082, Houston, TX 77253-3264.
Log onto https://www.starnik.net/utilitytrakr/ut7/current/rp_default.aspx?folder=edpEDP’s Payment Portal or contact EDP at (832) 467-1599 to sign up for auto payments. You can select your payment method, enter your due date of the 13th, and the payment amount. Each month, you will receive an email confirming the payment was successful.
Online Bill Pay Through Your Financial Institution
- Payments can be made via your at-home internet service. Please allow 7-10 business days, prior to the due date, for the payment to be received.
- First Billing Services assesses a convenience fee for each credit, debit, prepaid card and eCheck transaction. Card transactions will be assessed a 3.99% fee. One-time eCheck transactions will be assessed a $1.99 fee, and recurring eCheck transactions will be assessed a $1.00 fee.
- For more information or assistance with registration, Call EDP at (832) 467-1599 Monday – Friday, 8:00am to 5:00pm CST.
You may get a massive water bill. The city of Houston says ignore it.
FAQ
How do I pay my water bill online in Houston?
How do I cancel water service in Houston?
What is the late fee for the City of Houston water bill?
How do I set up a water bill in Houston?
How do I pay a water bill in Houston Texas?
You may pay bills at www.houstonwaterbills.org email us at [email protected] or call us at 713-371-1400 between 8:00 am and 7:00 pm Monday through Friday. Pay Water Bill! W.A.T.E.R. Fund Copyright © 2024 Houston Public Works. All Rights Reserved.
Does the city of Houston provide water & sewer services?
The City of Houston provides water and sewer utilities to over 2 million residents across the over 650 square mile area. As a customer, you are responsible for paying your monthly water bill on time to avoid any service disruptions. The City offers an easy Quick Pay option to take care of your bill fast online.
How do I pay my city of Houston Bill online?
Accessible – Setup an online account profile for greater visibility and features. For the quickest billing payment option, Quick Pay through the City of Houston’s website can’t be beat. Pay in seconds to avoid late penalties and any service interruptions. If you prefer not to pay online, the City of Houston offers other payment methods:
How do I Check my water bill in Houston Texas?
Visit www.houstontx.gov/waterbillhelp or call 713-371-1400 to learn more about payment assistance programs. Log in to your online account dashboard to monitor your daily household water usage. Houston provides a meter read chart so you can see how much water you consume each day. Identify spikes and adjust usage to save on your bill.
How often does the city of Houston Bill?
The City of Houston bills most residential customers monthly, while some commercial accounts are billed weekly or monthly based on usage levels. Your due date is printed clearly on your statement, typically 20 days after the billing date. Payment must be received, not just postmarked, by the due date to avoid penalties.
How do I pay a bill at 611 Walker Street?
By mail – Send check or money order to P.O. Box 1560, Houston, TX 77251. Allow 7-10 days for delivery before your due date. In person – Visit 611 Walker Street to pay by cash, check, money order, or credit/debit card. Auto-pay – Sign up to have payments automatically drafted from your bank account each billing period.