How to Pay Your City of Hollywood Utility Bill: A Helpful Guide

Living in the beautiful coastal city of Hollywood Florida comes with the responsibility of paying your monthly utility bill to the city. The City of Hollywood provides water sewer, garbage, and stormwater services to residents and businesses. There are several convenient options to pay your utility bill to avoid service interruptions. This article will explain the common ways to pay your City of Hollywood utility bill.

Overview of City of Hollywood Utility Billing

The City of Hollywood Utility Billing department handles water, sewer, garbage, and stormwater services for over 140,000 residents across the city. Utility bills are sent out monthly and are typically due 21 days after the statement date.

If a utility bill is not paid by the due date, a late fee will be assessed. If it remains unpaid, utility services are subject to disconnection. The City of Hollywood offers various payment options to avoid service interruptions.

Paying Your Bill In-Person

Paying your City of Hollywood utility bill in-person is a popular option for residents who prefer face-to-face customer service.

There are two main locations to pay utility bills in-person:

• City Hall (Room 103) – This office on the first floor of City Hall accepts in-person payments Monday through Thursday from 7am to 6pm. Cash, checks, money orders, and credit/debit cards are accepted.

• Drive-Thru Window – Located on the north side of City Hall, the drive-thru is open the same days and hours. All payment types are accepted except cash.

An after-hours drop box is also available for check or money order payments next to the drive-thru window. Payments must be received by 6pm on the due date to avoid late fees.

Paying Your Utility Bill Online

The City of Hollywood offers a handy online payment system through their website. Payments can be made anytime with Visa, Mastercard, Discover, American Express or by e-check.

To pay online

1. Visit http //hollywoodfl,org and click “Pay Your Utility Bill”

2. Click “Pay Now” and enter your utility account number.

3. Select payment amount and submit your payment information.

4. Payment will process within 1 business day.

Customers can also set up an online account to view billing history and monitor daily consumption. It’s quick, easy, and secure.

Paying by Phone

The City has an automated phone payment system available anytime at 954-921-3938 (select option 2). Payments can be made by credit/debit card or e-check. The system provides step-by-step instructions to pay over the phone.

Paying by Mail

Customers can mail their utility payment to:

City of Hollywood Utility Bill Processing Center
P.O. Box 229187
Hollywood, FL 33022-9187

Be sure payment is mailed 5-7 days before the due date. Include payment stub from the bill and write your account number on the check or money order.

Paying through Your Bank

Many banks offer online bill pay services to their customers. Payment is deducted from your checking or savings account to pay your utility bill. Generally, payments through banks take 5-7 days to process. Check with your bank on fees or other details.

Enrolling in Direct Debit

For automatic payments each month, customers can enroll in the City’s direct debit program. Download the enrollment form online and submit it along with a voided check. On the due date each month, payment will automatically be drafted from your bank account. Monitor your account balance and bills accordingly.

Avoid Late Fees and Service Disruptions

Paying your City of Hollywood utility bill on time every month ensures uninterrupted service. Take advantage of the convenient online and phone options to pay 24/7. For in-person payments, arrive early to avoid long lines. Let this guide help you choose the best bill payment method to suit your needs. Reach out to the Utility Billing department with any other questions.