Paying bills can be a hassle. Between tracking due dates, mailing payments, and ensuring funds are available, it’s easy to get frustrated with the process. But for residents of Hagerstown, MD, paying bills just got a whole lot easier thanks to the city’s new Online Payment Portal. This convenient online system allows locals to view and pay their city bills all in one place.
As a long-time resident of Hagerstown myself, I was thrilled when the city launched this new payment portal. No more hunting down statements stamps and envelopes every month. Now I can pay my city bills as easily as I shop online.
In this article I’ll walk through how to use Hagerstown’s Online Payment Portal to view account balances and pay bills. Whether you need to pay a water bill property tax, or parking ticket, this online system has got you covered. Let’s dive in and simplify bill pay in Hagerstown!
What Bills Can I Pay Through the Portal?
The Online Payment Portal allows you to pay a wide variety of city bills and fees. Specifically you can use the portal to pay
- Electric bills
- Water bills
- Bulk trash fees
- Business licenses
- Parking passes and invoices
- Permits (building, zoning, etc.)
- Personal property tax
- Real estate tax
So whether you’re a resident, business owner, or visitor, you can take care of most city bills through this one convenient online portal.
How to Pay a Bill Through the Portal
Paying your city bills through the Online Payment Portal only takes a few quick steps:
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Visit the Payment Portal website.
Go to www.hagerstownmd.org/1580/Online-Payment-Portal in your web browser. This is the main page for the payment portal.
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Select the type of bill to pay.
On the portal’s homepage, you’ll see a menu listing the various bill types that can be paid online. Click on the relevant section for the bill you need to pay.
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Enter your account number.
For utility bills like electric and water, you’ll need to enter your full account number, including customer ID, with a dash in between. For example: 1234567-12345.
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Enter payment details.
Select whether you want to pay as a guest or register for an account. Guests can make one-time payments while registered accounts enable recurring payments and viewing payment history.
Enter your payment method and details. The portal accepts major credit cards and e-checks.
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Confirm payment.
Review the payment details and amount before confirming to complete the transaction.
And that’s it! The Online Payment Portal allows Hagerstown residents to skip the paper bills and checks by paying city bills instantly online.
Key Benefits of the Online Payment Portal
Hagerstown’s Online Payment Portal provides many helpful benefits:
Accessibility – Pay bills 24/7 from your computer or mobile device. No more limited office hours or long phone waits.
Efficiency – Pay in seconds without the hassle of stamps, paper checks, or envelopes.
Organization – Easily view account balances and payment history in one place.
Security – Secure payment processing protects your financial information.
Flexibility – Make one-time payments as a guest or set up a registered account.
Convenience – Avoid in-person payments and enjoy the ease of paying online.
With benefits like these, it’s no wonder over 7,000 customers have already signed up for accounts with the payment portal!
Tips for Smooth Payment Processing
To ensure quick and smooth payments through the Online Payment Portal, keep these tips in mind:
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Double check that you have the correct Hagerstown account number, especially for utility bills.
Entering an incorrect account can delay processing.
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Know your account balance before making a payment to avoid payment issues.
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Allow 2-3 business days for payments to process before calling about a missing payment. Processing times vary.
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Contact the city utility billing department at 301-739-8577 for any account or payment questions. They’re happy to help!
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Set up email reminders for upcoming bills to avoid late fees. Registered accounts can access this feature.
By following these tips and leveraging the conveniences of the Online Payment Portal, paying Hagerstown bills becomes almost enjoyable!
What’s Next for Bill Pay in Hagerstown
Since launching less than a year ago, the Online Payment Portal has already made life easier for thousands of Hagerstown locals. But the city isn’t stopping there. Hagerstown plans to continue improving and optimizing the payment portal.
Future payment portal enhancements may include:
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Expanded bill type options like permits, licenses, and tickets
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Increased payment methods like Apple Pay and PayPal
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Enhanced account management features and payment scheduling
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Mobile app development for payments on-the-go
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Ongoing system updates to boost speed and reliability
As a long-time resident, I’m excited to see what’s next for revolutionizing bill pay in Hagerstown. The Online Payment Portal marks a great first step, but there are sure to be even more convenient innovations ahead.
Paying bills can feel like an endless chore, but Hagerstown’s new Online Payment Portal aims to change that. This easy-to-use online system allows locals to view city account balances and securely pay bills 24/7. Everything from electric and water bills to parking tickets and property tax can be paid in just minutes.
With benefits like convenience, accessibility, and organization, it’s easy to see why thousands have already made the switch to online payments. As Hagerstown continues enhancing and optimizing the portal, bill pay for residents will only get simpler. So toss out the paper statements and stamps – the future of bill pay is here with Hagerstown’s innovative Online Payment Portal.
A Reminder for our Utilities Customers:
A late payment charge of 10% will be calculated upon the total charges and applied to the Water and Wastewater bill or any portion of the bill not paid by the current amount due date. Each subsequent Water and Wastewater Bill not paid in full will be subject to the aforementioned late payment charge on the unpaid balance. Additionally for HLD customers, late payment charges will be imposed on all delinquent bills excluding State charges and taxes. Late payment charges will not exceed a total of 5% of the unpaid bill.
Easing Winter Heating Bills:
Due to the length of the heating season and the low temperatures experienced by our customers, some electric bills will appear higher in cost than some may expect. The monthly bill is made up of several components:
- Kilowatthour (kWh) charge = the measured amount of electric used within the billing period
- Purchase Power Cost Adjustment (PPCA) = the number of kWh used times the PPCA factor for the billing period
The Hagerstown Light Department is a not-for-profit entity. The PPCA is a pass-through charge and is utilized to capture costs associated with fluctuations caused by weather conditions and varying usage patterns. The remaining components of the bill are state and federal taxes and surcharges.
In order to reduce the variations in monthly bills, all eligible customers should consider utilizing the Average Payment Plan offered by the Hagerstown Light Department. Call (301) 790-4160 for details.
For more information on conserving energy and reducing electric costs within your home, visit our energy savings page.
Ransom of Hagerstown: Paying the Ransom
Does Hagerstown have a digital payment portal?
The portal will give residents enhanced options to pay bills online or via text HAGERSTOWN, Md. & BOSTON– (BUSINESS WIRE)–The City of Hagerstown, MD, has partnered with InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online billing and payments, to launch an enhanced digital payment portal for over 40,000 Hagerstown residents.
How do I make a one time payment in Hagerstown?
You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment. When you move to a new home in Hagerstown, you’ll most likely already have running water, but you’ll still need to set up water service with the City Of Hagerstown Water.
How do I pay my utility bill in Hagerstown MD?
For assistance in paying utility bills, please contact Washington County Community Action Council – 101 Summit Avenue, Hagerstown, MD; 301-797-4161. By mail using check or money order; be certain to include bill stub; write your account number on your check or money order; DO NOT SEND CASH Pay Your Bill Online
What does the Hagerstown Utilities Department do?
Hagerstown Utilities Department is composed of the Electric Division, Water Division, Wastewater Division, Utilities Engineering, and Laboratories. Our mission is to provide low-cost, reliable electric service to the residents of the City of Hagerstown as well as water and wastewater customers inside and outside the City.
How do I create a city of Hagerstown water account?
If you already have an account, you just need to login to the City Of Hagerstown Water site. City Of Hagerstown Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the City Of Hagerstown Water website.
What is Hagerstown electric service?
Our mission is to provide low-cost, reliable electric service to the residents of the City of Hagerstown as well as water and wastewater customers inside and outside the City. We aim to work in a safe and efficient manner as this leads to a quality service that is well received by our residents.