Paying your utility bill on time and in full is an important responsibility as a Glendale Water & Power (GWP) customer This article provides a comprehensive overview of the payment options, methods, and tips for paying your Glendale water and electric bill efficiently.
Overview of Glendale Water & Power
Glendale Water & Power is the municipal utility that provides water and electricity services to the city of Glendale, California. GWP serves over 33,500 water customers and 87,000 electric customers in Glendale.
As a municipal utility, GWP is owned by the city and overseen by the Glendale City Council. Revenues from GWP services go back into operating and improving the Glendale community’s vital water and electric infrastructure.
Keeping up with bill payment is essential to sustain Glendale Water & Power’s delivery of reliable and affordable utility services Read on for everything you need to know about paying your GWP bill conveniently and on time.
Payment Options for Glendale Water & Power Bills
Glendale Water & Power offers various payment options to provide flexibility and convenience for customers. Here are the main ways to pay your GWP bill:
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Online – Pay online 24/7 through the MyGWP customer portal. You can make quick one-time payments or set up an account.
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Phone – Call 855-550-4497 anytime to make automated bill payments.
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Mail – Send a check or money order payable to GWP at P.O. Box 500, Glendale, CA 91209.
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Drop box – Place a check or money order in the drop box at the Glendale Civic Center
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In person – Visit the Glendale Civic Center Annex at 5752 W Glenn Dr. to pay in person Monday-Friday 8am-5pm.
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Kiosk – Use the self-service payment kiosk outside the Civic Center Annex to pay by cash, credit, or debit 24/7.
Payment Methods Accepted
Glendale Water & Power gives you various payment method choices for flexibility:
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Credit/debit card – Visa, MasterCard, American Express, Discover
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eCheck – Electronic check payments from bank account
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Cash – In-person payments only
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Money order – In-person or mailed payments
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Check – In-person or mailed payments
You can also use digital wallets and apps to pay including PayPal, Venmo, Apple Pay, and Google Pay.
Tips for Paying Your GWP Bill
Follow these tips and best practices when paying your Glendale water/electric bill:
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Pay by the due date on your statement to avoid late fees. Due dates are 15-21 days from the billing date.
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Make payments for the full amount due to keep your account current. Partial payments still incur late fees on the unpaid balance.
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Sign up for account alerts to receive email/text notices about your bill and due dates.
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Enroll in auto-pay through the MyGWP portal to have payments deducted automatically each month.
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If paying by mail, allow 7 business days for your payment to arrive and process by the due date.
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Contact GWP immediately if you anticipate difficulty paying on time to discuss payment plan options.
MyGWP Online Account Management
The MyGWP online portal offers a convenient way to manage payments and account services. With a MyGWP account, you can:
- Receive and view bills online
- Make one-time payments
- Set up recurring auto-pay
- Review payment history
- Monitor water use
- Report outages
- And more!
Registering for an account is easy and provides full access to online bill pay and account tools.
Payment Arrangements and Assistance
If you are experiencing financial hardship, Glendale Water & Power can help avoid service disruption. Options include:
- Payment arrangements to spread balances over multiple months
- Glendale CARE discount program for qualifying low-income households
- Temporary financial assistance through the Helping Hand program
Contact GWP as soon as possible to discuss bill payment assistance options. Disconnections can be avoided with active payment arrangements.
Avoid Late Fees and Disconnection
To maintain uninterrupted service, always pay your GWP bill in full and on time. Key tips:
- Mark due dates on your calendar and budget accordingly
- Enroll in auto-pay or account alerts to avoid forgetting due dates
- If late, call immediately to make payment arrangements
- Partial payments will still incur late fees; pay balances in full
- Disconnections occur after multiple late payments unless arrangements are made
Staying current on your Glendale Water & Power account is vital for avoiding fees, impacts to your credit, and potential disruption to your electric and water service.
Glendale Water & Power offers multiple payment options and methods for maximum convenience paying your utility bill. Pay online, by phone, mail, auto-pay, and more. Keep your account in good standing by paying on time and contacting GWP immediately if you anticipate issues with payment. Managing your account through MyGWP provides full control over bill pay and account services. With these tips and resources, paying your GWP bill can be simple, straightforward, and efficient.
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FAQ
How do I cancel Glendale water and power?
What is the average utility bill in Glendale Arizona?
Where is the city of Glendale?
Where can I pay my utility bill at Glendale Civic Center?
Have your utility bill or account number handy to use the kiosk. DROPBOX – For check or money order payments, use the drop box located on the east side of the Civic Center Annex. IN PERSON – Customer Service is now located at the Glendale Civic Center Annex – 5752 W. Glenn Dr.
Who is Glendale Water & Power?
Glendale Water & Power is a municipal utility that serves Glendale, CA. We provide our customers with reliable and sustainable water, and power services that are cost effective and innovative. Sign up for our bi-monthly e-newsletter at www.glendaleca.gov/fromthesource for updates on GWP news, programs, and events.
What is Glendale’s new bill payment system?
The new bill payment system enables Glendale customers to pay your way with the convenience and flexibility of a modern solution that embraces online and mobile preferences. It’s free to use! How do I access this Service?
Where can I send a payment to the city of Glendale?
Or send your payment to City of Glendale, PO BOX 29099, Glendale, CA 91209. Drop Box – Drop off your payment at the main entrance and at the end of the driveway at 141 N. Glendale Ave. Glendale, CA 91206. Pay In Person – Visit us at 141 N. Glendale Ave. Level 2 Glendale, CA 91206.
Where can I send a check or money order to Glendale Civic Center?
DROPBOX – For check or money order payments, use the drop box located on the east side of the Civic Center Annex. IN PERSON – Customer Service is now located at the Glendale Civic Center Annex – 5752 W. Glenn Dr. Our lobby hours are 8:00am to 5:00pm, Monday to Friday (excluding City observed holidays).
Does Glendale have a water shortage?
We’ve been lucky enough to get rain in Glendale lately, but that doesn’t mean the water supply shortage is over. GWP will remain in Phase III of the Mandatory Water Conservation Ordinance, which limits outside watering to two days a week: Tuesday’s and Saturday’s for no more than 10 minutes at each watering station.