Paying Your Galveston Water Bill Online: A Quick and Easy Guide

Living in the coastal city of Galveston, TX comes with the pleasure of enjoying beautiful beaches, fresh seafood, and island living But as a resident, you also have the responsibility of paying your monthly water bill to the city’s Utility Billing department

Paying your Galveston water bill is now easier than ever thanks to the option to pay online. The online payment system allows you to securely pay your bill from anywhere in just minutes. No more waiting in line at City Hall or sticking a check in the mail.

This article provides a step-by-step guide to paying your Galveston water bill online using the city’s convenient web portal. We’ll cover creating an account, making one-time payments, setting up autopay, checking your balance, and more. Read on to learn the quickest and easiest way for Galveston residents to handle their water bills.

How to Pay Your Galveston Water Bill Online

Paying online through the City of Galveston’s web portal is fast and simple. Just follow these steps:

1. Go to https://galvestontx.epayub.com

2. Click “Register” – This allows you to create an account tied to your water account.

3. Enter your account information – This includes your Galveston water account number, account holder name, service address, phone number, and email address

4. Create your username and password.

5. Login and access your water account.

6. Select “Make Payment” and enter payment details. Choose your bank account or credit/debit card.

7. Confirm payment. Double check the amount and payment info before submitting.

And done! By registering an online account, you can now log in anytime to pay your water bill, manage autopay, check your balance, and more.

Payment Options for Paying Online

The City of Galveston offers two easy options for paying your water bill online:

Credit/Debit Card

The web portal accepts Visa, Mastercard, American Express, and Discover credit and debit cards. You can make one-time payments or set up recurring automatic payments.

eCheck

You also have the choice to pay directly from your checking or savings account by entering your routing and account numbers. There is a $0.75 third-party service fee per transaction for eCheck payments.

Both options are secure and processed immediately upon payment submission.

The Benefits of Paying Your Water Bill Online

Paying online through the City of Galveston’s web portal provides many benefits, including:

• Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to City Hall.

• Speed – Online payments process instantly. No waiting for checks to clear.

• Security – The portal uses industry-standard encryption to keep your data safe.

• Accessibility – Login to manage payments and view balance 24/7.

• AutoPay – Set up recurring payments to have your bill paid automatically each month.

• No Fees – The City does not charge a fee for online credit/debit card payments.

• Customer Support – Get quick assistance with the built-in web chat option.

• Paperless – Receive bills electronically to avoid paper waste.

Setting Up Automatic Payments

The most convenient way to pay your Galveston water bill online is by enrolling in automatic payments. With autopay set up, your water bill is paid on time each month without you having to do a thing.

To enable autopay when registered for an online account, simply:

1. Go to your account dashboard.

2. Click on “AutoPay Accounts”.

3. Select your payment method and enter details.

4. Choose the option for payments to be made monthly.

5. Confirm your enrollment.

Once activated, the funds will be automatically debited from your selected account on your bill due date monthly. The payment amount will vary each month depending on your water usage.

Getting Account Balance and Billing History

Your online account also makes it easy to monitor your water usage and payment history. Log in anytime to:

• View account balance – See if you have an outstanding balance to pay.

• Access billing history – Look up past water bills and payment dates.

• Monitor water usage – Track your monthly and average water usage.

• Download bills – Access PDF copies of current and past billing statements.

Having all this info available 24/7 through your online account allows you to stay up-to-date on your water usage and billing details.

How to Get Help Paying Your Galveston Water Bill

If you are having difficulty paying your Galveston water bill, assistance options are available, including:

• The Low Income Household Water Assistance Program (LIHWAP) provides federal funds to assist low-income households with water and sewer bills. To apply for LIHWAP through the City of Galveston, call 409-797-3550.

• You may set up a deferred payment plan to spread out the amount due over several months. Call the Utility Billing department at 409-797-3550 to discuss options.

• The Salvation Army sometimes offers assistance for Galveston residents struggling to pay utility bills. Reach out to them at 409-763-1691.

• Additional local charities and nonprofits may have support available. Contact the United Way at 409-762-1561 for referrals.

If you need help paying your Galveston water bill, the Utility Billing department is ready to listen and help find solutions. Reach out to them at 409-797-3550 or discuss options in person at City Hall.

Let’s Recap How to Pay Your Water Bill Online

Paying your Galveston water bill through the city’s online portal is incredibly straightforward:

• Visit galvestontx.epayub.com and register for an account.

• Log in anytime and select “Make Payment” to pay your bill.

• Enter debit/credit card details or bank account info to complete the payment.

• Automatic payments can be set up to have your bill paid each month without any effort.

• You can check your balance, view past bills, and monitor usage through your online account.

• Assistance programs are available for those unable to pay their bill. Contact Utility Billing at 409-797-3550 for help.

So take advantage of the speed and convenience of paying your Galveston water bill online! In just minutes, you can securely manage your account and payments from your computer or mobile device.