As a resident of Elkins, West Virginia, you occasionally need to pay municipal bills like utilities and taxes. The City of Elkins offers an online bill pay system to handle these payments digitally from home. This comprehensive guide explains how Elkins residents can conveniently pay city bills through the official website.
Benefits of Paying Elkins Bills Online
Paying your Elkins bills electronically through the city’s website has many advantages
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It’s fast – Make instant payments without mailing checks or visiting city hall.
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It’s easy – The online process is simple with straightforward menus.
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Pay anytime – Access the system 24/7 to pay bills when it fits your schedule,
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Avoid late fees – Pay by deadlines to avoid penalties for tardiness.
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Go paperless – Access billing statements electronically.
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Store payment info – Securely save cards and accounts for future use.
How to Pay Elkins Bills Online
Follow these steps to pay your Elkins bills digitally through the city’s online payment system:
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Go to https://cityofelkinswv.com/departments/finance/utility-billing/online-bill-payment/
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Click “Pay Bills Online” and login or register for an account.
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Select the type of bill to pay like utilities or taxes.
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Enter your account details and payment amount.
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Choose a stored payment method or enter a new one.
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Review details and submit the payment.
You’ll receive instant confirmation and an email receipt after successful payment. Transactions typically process within 1-2 business days.
Helpful Tips for Paying Online
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Opt out of mailed paper bills for simplicity.
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Pay a few days early to avoid site traffic near due dates.
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Save payment info like cards and bank accounts for convenience.
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Set up autopay for automatic recurring payments.
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Update contact info if you move or change email addresses.
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Use portal notifications to set payment reminders.
Answering Common Elkins Bill Pay Questions
What bills can I pay online?
You can pay utilities, taxes, parking tickets, fire fees, and other city bills electronically.
Is paying online safe and secure?
Yes, the system uses encryption and security controls to protect your data.
When do online payments post to my account?
Payments typically process within 1-2 business days after being submitted.
Who do I contact for payment help?
Contact City Treasurer Tracy Judy at 304-636-1414 x1317 or [email protected].
Paying bills can be a chore, but Elkins’ online payment system makes it fast, easy, and convenient. Manage city accounts fully online to save time while avoiding late fees.
Starting and Stopping Services
New water, sewer, and trash-collection service may be arranged at the front counter on the main floor of city hall. You will need to fill out an application. Please bring photo identification.
Stopping water, sewer, and/or trash-collection services must be requested in writing.
Water, sewer, and trash-collection services are all billed on the same statement.
- Bills are issued monthly on the last business day of the month.
- Payments are due no later than 19 days after the bill date.
- Unpaid accounts will be shut off 32 days after the bill date.
- Online
- By U.S. mail
- By dropping payment in the secure payment box located in the parking lot behind city hall
- In-person at the front counter on the main floor of city hall
Acceptable forms of payment include cash, money orders, personal checks and credit or debit cards.
If you are in need of assistance paying water or sewer bills, please check with these organizations:
West Virginia Department of Health and Human Resources 1027 North Randolph Avenue 304.637.5560
North Central Community Action 938 South Davis Avenue 304.636.5008
Salvation Army 203 Randolph Avenue 304.637.1173
Helping Hand Clearing House 105 First Street 304.636.5449
Catholic Charities West Virginia 1513 Harrison Avenue, Ste. C10 304.636.4875
West Virginia 211 Dial: 211 (Available 24/7) Text Your Zip Code to 898-211
If you need help paying electricity bills, please visit Mon Power’s assistance program page.
401 Davis Avenue Elkins, WV 26241 304.636.1414, ext. 1722 (office)[email protected]
City of Elkins getting rid of phone payments
How is water service billed in Elkins?
Water service is billed based on metered usage. The City of Elkins uses meters that transmit usage information electronically. Usage information is usually collected around the middle of each month. Sewer service is billed based on metered water consumption. The city will adjust your sewer bill based on water usage to fill a pool.
Does Elkins offer trash collection outside city limits?
Per city code, the City of Elkins is the only allowed provider of trash-collection service inside city limits. The City of Elkins cannot offer trash-collection service outside city limits. The Utility Billing Department does not handle special bulk trash collection. Learn more about sanitation services.
What does the utility billing office do?
The Utility Billing office provides customer service to the city’s water, sewer and sanitation customers, including starting and stopping service, ordering roll-off dumpsters, and responding to inquiries about billing. Per city code, the City of Elkins is the only allowed provider of trash-collection service inside city limits.
Can I pay my city bills online?
You can pay utility bills, fire fees, and most other city bills online. There is no cost to you to use this service, previously provided by PSN and now provided by PSN’s parent company, InvoiceCloud. If you have never paid electronically before, please consider this environmentally friendly and fast option.
How do I pay a bill?
Bills are issued monthly on the last business day of the month. Payments are due no later than 19 days after the bill date. Unpaid accounts will be shut off 32 days after the bill date. Acceptable forms of payment include cash, money orders, personal checks and credit or debit cards.