Nestled along the Dan River in Rockingham County, North Carolina, the city of Eden provides water service to over 15,000 residents. The City of Eden Water System, operated by the city’s Public Works department, utilizes the Dan River as its sole surface water source. If you live in Eden and receive your water from the city, read on to learn about easy ways to pay your water bill.
Online Bill Pay
For quick, secure water bill payment 24/7, the City of Eden offers an online payment portal. Visit the city’s website and click on the “Online Bill Pay” link This will redirect you to the payment portal
If you already have an account, simply log in with your username and password. Want to create an account? Register as a new user by providing your name, address, account number, email, and phone number
Once logged into your account, you can view your current water bill balance. Enter the payment amount and submit. The online system accepts Visa, MasterCard, Discover, debit cards, or electronic checks. Your payment will be processed instantly.
Auto Pay
For hands-free water bill payment, enroll in auto pay through the online portal. With auto pay, the amount due is automatically deducted from your specified credit card or bank account on the due date each month.
To begin auto pay:
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Indicate you want to enroll when making an online payment
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Agree to the terms and choose your payment method
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Select auto pay for your water account
You can opt out of auto pay anytime if needed. The city will send you an email reminder before your automated payment date.
Pay by Phone
If you prefer paying over the phone versus online, call the City of Eden’s main customer service line at 336-623-2110. Have your water account number and payment details ready.
Phone payments can be made 24/7 using Visa, MasterCard, Discover, debit cards, or electronic checks. A customer service rep will process your payment and email a receipt.
Pay by Mail
To pay your Eden water bill by mail, send a check or money order along with your payment coupon to:
City of Eden
PO Box 70
Eden, NC 27289
Be sure to mail your payment at least 7-10 days before the due date to ensure it arrives on time. Late payments will incur a penalty.
Pay in Person
You can pay your water bill in person at Eden City Hall located at:
308 E. Stadium Drive
Eden, NC 27288
City Hall is open Monday-Friday from 8:30 AM – 5:00 PM for walk-in payments. They accept cash, checks, money orders, and credit/debit cards.
Bring your water bill or know your account number. In-person payments post to your account same day.
Avoid Late Fees
The City of Eden tacks on a 10% late fee if your water bill is not paid by the due date. With easy online, phone, mail, auto pay, and in-person options, there’s no reason your payment should be late.
Sign up for bill reminders through your online account to stay on top of due dates. Review your water usage and charges regularly so you know what to expect each month. Maintain good standing on your city water account by paying on time every billing cycle.
Emergency or After-Hours Service
For water-related emergencies that occur outside City Hall business hours like a broken main line, call the 24-hour emergency hotline at 336-415-4444. crews are on standby to respond and resolve urgent issues.
Moving In or Out of Eden
Need to start or stop water service due to moving in or out of Eden? Simply complete the new service or stop service form on the city website. Starting or stopping service takes 1-2 business days after submitting the online request. Provide accurate start and end dates to ensure smooth transition of your account.
Support Your Community
When paying your water bill to the City of Eden, know that your dollars help fund operation of the water system and other municipal services that benefit the community. Well-maintained water infrastructure provides Eden residents with reliable access to clean, safe drinking water. Pay bills on time to be an engaged citizen and do your part supporting the city.
Stay current on your Eden water account. Reach out to the City Water Department with any questions about billing, payments, or service needs. They’re available by phone, email, online, and in person to provide excellent customer service.
Help Paying Your Water Bill Campaign
What services does the city of Eden provide?
The City of Eden provides water and wastewater services to the Eden community. Residential and commercial customers also receive curbside garbage pickup services. Your utility account will cover all the City services you receive in one convenient bill. To open a new utility account, visit our City office in person:
Where can I Find my City of Eden (NC) Bill?
You can find your bill online at City of Eden (NC) . What types of City of Eden (NC) payments does doxo process? doxo processes payments for all City of Eden (NC) services, including Water & Sewer and others. Do you work for City of Eden (NC)? City of Eden (NC) was added to the directory by a user.
What is City of Eden Water?
City of Eden Water is a public community water system under the City Department of Public Works that provides water for approximately 15,527 residents living in Eden, a city in Rockingham County, North Carolina.
How can I create a City Of Eden Water Account?
To create a new City Of Eden Water Account, please visit our website and follow the sign-up process. Once your account is set up, you can setup payment with credit, debit, or direct deposit.
When can I make a payment at Eden Prairie City Center?
You will be unable to process payments or access payment information online until Tuesday, Nov. 19. If you wish to make a payment before Nov. 19, you can do so in person by cash or check at the Eden Prairie City Center, 8080 Mitchell Road, during business hours.
How much does it cost to rent a water meter in Eden?
To rent a water meter in Eden, a non-refundable application fee of $15 is required, along with any old debt owed to the City of Eden. A $175 deposit is required for service inside the City limits, and $250 for service outside the City limits. The meter is read before water service starts to get a beginning reading.