Paying your water bill in Eastpointe MI just got a whole lot easier thanks to the city’s online payment system. In this article we’ll walk through everything you need to know about paying your Eastpointe water bill online so you can avoid late fees and keep your service running smoothly.
Why Pay Your Water Bill Online?
There are a few great reasons to pay your City of Eastpointe water bill online:
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It’s fast and convenient – No need to mail in a check or drive down to city hall. Pay anytime, anywhere in just a few clicks from your computer or mobile device.
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Avoid late fees – Online payments are processed immediately, so you don’t have to worry about your bill getting lost in the mail or arriving late. Late fees are $10 if not paid within 21 days
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View payment history – Your online account stores payment history so you can easily track and manage payments.
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Auto-pay options – Set up recurring payments so your water bill gets paid automatically each month. One less thing to remember!
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Improved customer service – Questions about your bill? Secure messaging lets you communicate directly with the water department.
Paying online helps you save time and money while ensuring continuous water service. It’s really a no-brainer for Eastpointe residents.
How to Pay Your Eastpointe Water Bill Online
Ready to start paying your water bill online? Here’s a step-by-step guide:
1. Set up your online account
First things first, you’ll need to create an online account on the BS&A Online Payment Portal.
It only takes a few minutes to set up an account. You’ll need your utility account number, property address, and an email address. The system will walk you through entering this info and establishing username and password credentials.
2. Log into your account
Once your account is created, you can log in anytime via the BS&A portal to pay your water bill, set up auto-pay, view payment history, or update account details.
Bookmark the login page or save your username and password so it’s handy each time you need to access your account.
3. Select your water account
After logging in, locate your specific water account among any other city accounts you may have set up. Make sure you are on the correct account before proceeding.
4. Enter payment info
With your water account selected, enter the payment amount listed on your latest bill. You can pay the full balance due or make a partial payment if needed.
Next, enter your payment method – debit or credit card. The system accepts Visa, MasterCard, American Express, and Discover cards.
Double check that all billing and payment info entered is accurate before submitting.
5. Receive payment confirmation
Once your online payment is processed, you will see a confirmation screen and receive an email with payment details for your records.
Funds are immediately deducted from your account when paying online. You can log back into your account anytime to view your updated balance.
Other Useful Features
Beyond standard bill pay, your online account unlocks a few other convenient features:
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Auto-pay – Set up recurring payments from your card so your water bill gets paid automatically each month. Just toggle this option on in your account settings.
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Paperless billing – Go green by opting out of mailed paper bills. Receive bill notifications electronically instead.
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Account management – Update account and contact info, add additional users, and more.
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Payment history – View past payments and statements for up to two years. Handy for tax and record keeping.
Payment Assistance Programs
If you are having trouble covering the cost of your water bill each month, Eastpointe does offer payment assistance programs for qualifying residents:
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The Water Residential Assistance Program helps low-income households pay water bills. Household income must be at or below 150% of federal poverty guidelines.
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The 10/30/50 Payment Plan allows residential customers to make payments over an extended period of time. This helps avoid service shut-offs.
Contact Eastpointe’s water department for details on eligibility and applying for these assistance programs if needed.
Avoid Late Fees and Service Disruptions
To keep your water flowing and avoid extra fees, be sure to pay your bill in full and on time each month. Online bill pay makes that easy!
Eastpointe water bills are issued quarterly and are typically due 21 days after billing. Any unpaid balances past the due date get assessed a $10 late penalty.
Accounts that remain delinquent for two months are subject to water service shut off. Shut off and restoration involves additional fees up to $75. Protect yourself by paying on time.
Get Started Paying Your Water Bill Online
As you can see, Eastpointe’s online payment system takes all the hassle and stress out of paying your quarterly water bill.
Sign up for an account today and join the thousands of Eastpointe residents already taking advantage of simple, secure online bill payment. Avoid late fees, avoid the paperwork, and keep your water flowing!
How do I pay my water bill online?
How do I pay a water bill in Eastpointe MI?
FOR WATER BILL PAYMENTS, Make a check out to the City of Eastpointe (include the account number on the check). Mail to: City of Eastpointe, 23200 Gratiot Ave., Eastpointe, MI 48021, Attn: Finance Department The Document Center provides easy access to public documents.
Does Eastpointe have a bill payment kiosk?
Bill payment just got a little bit easier for residents of Eastpointe. The city added a payment kiosk where residents can pay water and tax bills 24 hours every day outside of City Hall Tuesday. The new DivDat kiosk accepts cash, credit cards and checks.
How do I contact Eastpointe Water Department?
We ask that you provide us with the medical reason and contact information in writing. Send the request to the attention of the Water Department at 23200 Gratiot Avenue, Eastpointe, MI 48021. Provide your name, address, and telephone number (cell phone number if available). The information will be retained for one year.
How do I create a new account at Eastpointe Water Department?
To create a new account at Eastpointe Water Department, click here to create an account on their website. After creating the account, you can setup payment with credit, debit, or direct deposit.
What is the water provided by Eastpointe City?
The Eastpointe City Water provides water for approximately 32,442 residents living in the Eastpointe area, Michigan. Eastpointe City Water collects its supply from the City of Detroit and the GLWA Great Lakes Water Authority. Established in 1924, the Eastpointe City Water is dedicated to serving its community.
Does Eastpointe charge a service charge?
The kiosk also gives residents the option of getting a transaction receipt. There is no service charge for residents who choose to pay using the kiosk. According to a release from DivDat Kiosk Network, there are more than 100 kiosks in the Metro Detroit area, any of which may be used to make Eastpointe payments.