Paying your water bill to the City of East Peoria is easy and convenient with the online payment options they offer. You can pay anytime from the comfort of your home without having to mail in checks or visit City Hall. This comprehensive guide will walk you through the entire process of paying your East Peoria water bill online through the city’s website.
Accessing the Online Payment System
The first step is to go to the City of East Peoria’s website at www.cityofeastpeoria.com. From the homepage, click on “Departments” and select “Accounts & Finance” from the dropdown menu. This will open the Accounts & Finance department page.
Next, click on “Utility Payments” in the sidebar menu. This will bring you to the Utility Payments page with information on how to pay your water bill online.
At the top of this page there are three options
- E-Pay
- MyGovHub
- Automatic Payment
E-Pay and MyGovHub allow for instant online payments Read on for how to use each system.
Paying Through E-Pay
The E-Pay option is the quickest way to make a one-time water bill payment online
Click on the “E-Pay” button which will redirect you to a secure payment portal. Here you will need to enter your account number and last name or service address zip code. This information can be found on your paper bill.
Once your account is verified, you will see the current balance owed. Enter the payment amount you wish to submit, then proceed through checkout by entering your credit/debit card details and billing address.
After submitting the payment, you will receive a confirmation number and receipt via email for your records. The payment will instantly credit to your water account.
Paying Through MyGovHub
For added convenience, residents can sign up for a free MyGovHub account. This allows you to store payment information for recurring water bill payments.
Click “MyGovHub” on the Utility Payments page to create an account. Provide your email address, account number, and create a password.
Once registered, you can log in anytime to view your water usage and balance. Enter card details under “Payment Methods” to enable online payments.
Whenever you receive a new water bill, just log in, review the charges, and submit payment by clicking “Pay Bill”. It’s that easy!
Setting Up Automatic Payments
For hands-free water bill payment, complete the Automatic Payment Authorization form available on the Utility Payments page. This automatically debits your checking account each month for the amount due.
Download and print the PDF form. Complete all fields with your account and bank account numbers. Sign and date the form, then mail it to the address provided at the bottom.
Once processed by the city, your monthly water payments will be withdrawn on the due date. You’ll never have to think about paying your East Peoria water bill again!
Payment Tips & Troubleshooting
Follow these tips for a smooth payment process when paying your East Peoria water bill online:
- Double check account numbers entered to avoid errors.
- Leave 2-3 days for automatic payments to process each month.
- Contact City Hall if you need to update debit/credit card information.
- Save payment receipts and confirmation numbers for your records.
- If a payment won’t process, call the billing department for assistance.
Paying your water bill to the City of East Peoria online is fast, easy, and secure. The E-Pay and MyGovHub options outlined here allow you to pay anytime from anywhere in just minutes. Sign up for automated payments to simplify bill payment even further. Contact the billing department if you have any other questions or issues with online payments for your City of East Peoria water account.
Signing Up for Paperless Billing
Simply click on the required link under the Go Paperless section of the main overview screen. On the “My Profile” page click on the gray slide bar under the “Paperless Billing” column. Click “Submit” on the pop-up screen to change your billing preference. You will notice that the slide bar is now green and has been moved to the right. You are now signed up for paperless billing and will be notified via email when your utility bill is issued instead of receiving a traditional paper bill in the mail. You will still receive a mailed paper reminder if your bill is past due.
What You Can Do on MyGovHub
MyGovHub is more than just an application to simply pay your current utility bill online. Through MyGovHub you can:
- Inquire on your utility billing account activity.
- Review billing, payment and usage history over the last two years.
- Make payments online by either debit/credit card or electronic check, at no additional charge.*
- Enroll in paperless billing – this means you would be notified via email when your utility bill is issued instead of receiving a traditional paper bill in the mail.
* Please note that automatic payment is not available through MyGovHub, but can be set up by completing and returning the automatic payment form to the Citys Finance Department.
- Go to the MyGovHub Homepage.
- Create an account by providing a valid email address and a password (eight to 20 characters with one letter and one number) of your choosing.
- Verify your email address by clicking on the link in the email sent to you by the MyGovHub system.
- Add an account by clicking on the “Add Accounts” icon.
- Enter your service address exactly as stated on your bill but do not include East Peoria IL, 61611. Enter your account number without any dashes.
How to Pay Your Water Bill Online
How do I pay my utility bill in Peoria?
Dial (623)-773-7160 to pay your utility bill with our 24-hour automated phone system. Please write your account number on your check or money order and make payable to the City of Peoria. *Drop box location in front of the flag pole in the circle drive on the north side of City Hall. Please only deposit checks or money orders in this box.
Where can I get help paying my Peoria Water Bill?
For information about assistance for paying water bills in Peoria County IL, visit the address 427 W. Main St. Peoria IL 61606 or call (309) 674-8237. Low income families facing a crisis may qualify for help from the Peoria Water Payment Assistance Program. Government funding may be available to assist with water bills.
How do I contact Peoria AZ for a water emergency?
For after business hours water emergencies, please contact 623-245-5201. A fee will be charged for non-emergency response after hours. The City of Peoria, AZ offers residents an easy and convenient method to view and pay their utility bills online.
How can I pay my Peoria Heights water bill?
To pay your Peoria Heights water bill, call the Water office to obtain the pin, then click on the ‘Pay Water Bill’ button in the upper right-hand corner of our website. Peoria Heights Water does not recommend using third party processors, such as Doxo, to pay your water bill.
What is the city of Peoria online customer service center?
The City of Peoria Online Customer Service Center is a self-service resource for customers to start, stop or update utility service, make payment or view utility account information and request assistance. Requests received after business hours will be processed during business hours the following business day.
Why is a Peoria Heights water bill paid quarterly?
Peoria Heights Water bills are paid quarterly to keep our water rates low. This reduces overhead, personnel, and office costs. We bill quarterly in order to keep our water rates low. We are aware that this can create difficulties for our residents, and we’re happy to work with you if you contact us. How are water rates set?