A Guide to Paying Your City of Durango Utility Bill Online

Living in the beautiful city of Durango, Colorado means enjoying all the perks of small town life coupled with incredible Rocky Mountain views. It also means paying your city utility bills for services like water, sewer, trash and recycling. With the City of Durango’s online bill pay, you can easily view your charges and make secure payments from the convenience of home.

In this comprehensive guide, we’ll walk through everything you need to know about paying your City of Durango utility bill online. You’ll learn how to set up online payments, understand your statement, choose payment methods, and manage your account. Let’s dig in!

Getting Started with Online Bill Pay

The City of Durango offers online bill pay through their website to make the process fast, easy and paperless. To get started, you’ll need to have your utility account number handy.

Visit the City’s online payments page and select the “Utility Bill” option. This will direct you to the login screen for the payment portal. If it’s your first time, click “Register” to create your online account.

You’ll need to provide some basic information like

• Account number
• Address on the account
• Email address
• Password

The registration takes just a minute or two. Once your account is created, you’ll receive a confirmation email. Then you’re all set to start viewing statements and making online payments!

Payment Options for City of Durango Utility Bills

The online payment system gives you flexible options for paying your City of Durango utility bill:

• Credit/Debit Card – Mastercard, Visa, American Express and Discover cards are accepted You can make one-time payments or set up recurring payments

• eCheck – Securely pay directly from your checking or savings account. Another choice for one-time or auto-payments.

• Cash – Take cash payments to the City Hall drop box or pay in-person at the finance department.

• Mail – Traditional checks or money orders can still be mailed to City Hall. Allow extra time to avoid late fees.

You can switch between payment methods at any time once your account is set up. Choose what works best for your needs each month.

Understanding Your Online Utility Bill Statement

One of the big benefits of the online portal is getting instant access to your account details and bill statement. You can sign in anytime to view your charges compare usage, and check your balance.

Key statement details include:

• Balance due
• Due date
• Utility service totals (water, sewer, trash, recycling)
• Meter readings
• Billing period
• Payment history
• Notices about rate changes

Reviewing your statement online well before the due date gives you time to address any discrepancies and avoid late fees.

Tips for Managing Your City of Durango Utility Account

With online access, you have more control over your City utility account. Here are some tips for making the most of the online features:

• Go paperless by opting out of mailed statements.
• Set up automatic payments to avoid late fees.
• Sign up for email reminders about your bill.
• Check your usage trends regularly.
• Contact the city with account questions through the portal.
• Update your contact info if you move.
• Monitor your account for fraudulent charges.
• Review billing errors and report them immediately.
• Update your payment method if your card information changes.

Actively managing your account through the online portal helps you stay on top of your utility expenses and avoid any billing surprises.

Convenience and Savings with Online Bill Pay

Paying your City of Durango utility bills online is the ideal option if you want convenient, secure, and environmentally friendly payments. With flexible options like auto-pay and paperless billing, along with account visibility, the online system gives you greater control over your utility expenses.

Ditch the paper statements and avoid the hassle of mailing payments by signing up to pay online today. The online portal offers faster payments, reduces clutter, and saves trees. Plus you’ll have access anytime to monitor your charges and usage. Paying online helps you simplify bill management so you can focus on enjoying everything that Durango has to offer. Start reaping the benefits now!