Paying bills is a necessary but often tedious task Fortunately, the City of Covington offers online bill payment services to make the process quick and easy for residents and businesses This article provides an overview of the online bill pay options available through the City of Covington’s website and third-party partners.
The City of Covington located in Alleghany County Virginia, provides essential services like trash collection, water, and sewer to residents and businesses within the city limits. Traditionally, customers would pay their city bills by mailing in checks, paying in-person, or over the phone.
To improve customer convenience and efficiency, the City of Covington has partnered with vendors to offer online bill payment. Customers can now pay their bills anytime, anywhere via the internet. The city currently offers online bill pay for:
- Property taxes
- Personal property taxes
- Utilities (water, sewer, trash collection)
- Miscellaneous billing
Below we will explore the online options for each bill type and provide instructions on how to pay online.
Paying Property Taxes Online
The easiest way to pay Covington property taxes online is through the BS&A Online website, This is accessible at https //bsaonlinecom/OnlinePayment/ Follow these steps
- Select “City of Covington” and “Real Estate”
- Enter your address, parcel ID number, or bill number
- Select your bill and click “Add to Cart”
- Enter your payment information and submit
You can also pay property taxes through the Citizen Self Service portal at https://selfservice.covington.va.us/. This involves a few more steps:
- Select “Real Estate”
- Enter your address, owner name, parcel ID, or bill number
- Choose your bill and click “Add to Cart”
- Check out and enter your payment info
- Submit payment
Paying Personal Property Taxes Online
To pay personal property taxes to the City of Covington online, use the Citizen Self Service portal. Follow these steps:
- Select “Personal Property”
- Enter your bill year and bill number (and last 4 of SSN if desired)
- Choose your bill and click “Add to Cart”
- Check out and submit your payment info
The BS&A Online site does not currently support online payment of Covington personal property taxes.
Paying Utility Bills Online
Paying your Covington utilities bill online is simple with either of these options:
Citizen Self Service:
- Choose “Utility Billing”
- Enter your account number, address, or name
- Select your utility bill
- Click “Add to Cart”
- Enter payment information and submit
BS&A Online:
- Pick “Utility Billing Search”
- Enter your utility account number
- Select your bill
- Enter payment info and complete transaction
These portals allow paying water, sewer, trash collection, and other city utilities online.
Paying Miscellaneous Bills Online
For any other miscellaneous bills from the City of Covington, you can pay online via:
Citizen Self Service:
- Go to “General Billing”
- Input your customer number
- Choose the invoice you want to pay
- Add to cart, enter payment info, and submit
The BS&A Online site does not currently offer online payment for Covington’s miscellaneous billing. But the Citizen Self Service portal provides a simple way to pay any other city bills online.
Convenience Factors of Online Bill Pay
Paying your City of Covington bills online provides many conveniences:
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Available 24/7 – Pay at any time of day or night.
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Mobile access – Pay on your smartphone, tablet, or computer.
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Payment history – Review your past payments and bills.
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Paperless – No stamps needed or checks to write.
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Secure – Payment sites use encryption and security measures.
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Automatic – Set up recurring payments on a schedule.
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Instant confirmation – Get immediate payment receipts via email.
Cautions When Using Online Bill Pay
While very convenient, customers should note:
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Double check information entered to avoid errors.
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Make sure you select the proper bill type when searching.
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Allow 2-3 business days for payments to process.
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Keep payment receipts for your records.
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Contact the city with any questions or issues.
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Use strong passwords and change periodically for security.
As long as you take care in entering data accurately and keep payment records, paying online is generally safe and reliable.
The ability to view balances, review payment history, set up automatic payments, and receive instant email confirmation of payments makes online bill pay the ideal choice for today’s busy residents and businesses. Just be sure to enter information carefully and keep payment receipts.
Online bill payment saves money on stamps, checks, and trips to City Hall. The City of Covington has listened to customer needs by partnering with vendors to provide user-friendly websites for paying all your city bills securely online within minutes. Welcome to hassle-free bill paying!
The most exciting city in the South
The citizens of Covington are vibrant, hospitable, and caring people. It is truly an honor to serve in this community.„
As a sixth generation Covingtonian, I care deeply about our town. You can count on me to work tirelessly to preserve the past, improve the quality of life for the present and continue building a community we will be proud of in the future.„
Covington is a special place. The amenities, southern charm, leisure activities and city services all make Covington a premier place to live, work and play.„
I just want to be a voice for the people. If it is for the people and will help the people, I am all for it.„
Covington strives to be the premier destination in the south to call home. Families make up the fabric of our community. Find out why Covington should be your next stop.
From industrial to healthcare and retail to technology, there are multiple options for workforce and career opportunities in Covington and Newton County.
Everyone needs to unwind. From an award winning July 4th fireworks celebration to farmers markets to a month-long Christmas celebration, there is no shortage of things to do around Covington.
City of Covington Recruitment
FAQ
Is Covington a city or town?
How do I pay my City of Lumberton bill by phone?
Does Covington have an online bill pay service?
The City of Covington is pleased to announce that our online bill pay service is operational. The new service offers more features to easily manage your account anytime, from anywhere. You’ll soon be able to enjoy the convenience of setting up automatic payments, enrolling in e-billing, getting email payment reminders, and more.
Can I pay my city of Covington utility bill online?
Register for the quick, convenient and SECURE option of paying your City of Covington utility bill online! Did you know that you can securely pay your City of Covington utility bill online?
Does the city of Covington receive a fee?
The City of Covington does not profit from or receive any portion of the fee involved with processing this payment. You will be required to input your customer number and password. If you have not already set up your account online, your temporary password can be found on your current bill (upper right corner in red).
How do I pay my Covington credit bill?
You can make a payment towards your Covington Credit bill in several ways: over the phone, online, or in person. Covington Credit also offers Text2Pay, allowing you to pay your bill via text. You can reach them by phone at 866.413.1836.
How do I contact city of Covington customer service?
For general inquiries or questions, contact Customer Service at 770-385-2000. The City of Covington provides electric, gas, water and sewer, garbage collection and stormwater services to customers in our jurisdiction. The customer service department strives to provide excellent customer service to all of our customers.
How do I contact Covington utility service?
The Customer Service department is here to assist you with your utility needs. For general inquiries or questions, contact Customer Service at 770-385-2000. The City of Covington provides electric, gas, water and sewer, garbage collection and stormwater services to customers in our jurisdiction.