Like most cities, Clearwater provides essential services like water, sewer, sanitation, and gas to local homes and businesses. Paying your monthly utility bill is an inevitable task for every resident and company. But the City of Clearwater offers convenient online options to view and pay your bill in just minutes each month. Let’s explore the benefits of paying online and walk through how the system works.
Why Pay Bills Online?
Here are some excellent reasons to take advantage of Clearwater’s online utility billing and payment system
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Convenience – Pay anytime, anywhere in just a few clicks on your computer or mobile device. No need to mail payments or visit city offices.
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Payment Reminders – Get email alerts when your next bill is ready and when a scheduled payment will be drafted Avoid late fees!
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Paperless Billing – Reduce waste and clutter by going paperless Access and pay bills digitally
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Review Account History – Monitor your monthly usage and charges in user-friendly charts and graphs.
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Auto Pay Discounts – Save money on your bill by enrolling in recurring automated payments.
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Improved Security – Online payments are more secure than mailing checks or paying in person with cash.
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Mobile Access – Pay bills on the go from your smartphone or tablet, no matter where you are.
Creating an Online Account
To get started with online bill pay in Clearwater, you’ll first need to create an account linked to your utility services. Visit www.myclearwater.com/Pay-My-Bill and click “Register” in the top menu.
You’ll enter some basic contact information, create a username and password, and link your account details. The registration takes just a few minutes to complete.
Once your account is set up, you can log in anytime to view or pay your bill, manage account details, enroll in auto pay discounts, and more. Be sure to bookmark the site for quick access.
One-Time and Recurring Payments
The online system allows you to make one-time payments on each bill or set up automatic monthly payments. If you choose auto-pay, payments will be drafted from your bank account or charged to your credit card on the due date each month.
The site accepts major credit/debit cards, checks, or e-checks for utility payments. A small service fee applies to card payments, but e-check payments from a bank account are free.
When making one-time payments, you can also choose the option to receive an emailed payment receipt. Review your full payment history anytime when logged into your online account.
What Utility Services Can I Pay Online For?
Clearwater’s online payment system allows you to pay bills for:
- Water
- Sewer
- Garbage/recycling collection
- Gas utility (provided by Clearwater Gas)
- Municipal services like building permits, business licenses, parking tickets, etc.
Essentially any regular service billed by the City of Clearwater can be paid seamlessly through the online portal or mobile app.
Account Management Features
In addition to paying your bill, Clearwater’s online utility account system also allows customers to:
- Update contact information or email
- View billing history and usage graphs
- Sign up for paperless billing
- Request service turn-on/shut-off
- Submit meter readings
- Enroll in budget billing equalizer
- Manage account notifications
You have full control over your account details through the secure online portal or Clearwater Connect app. Managing your utility account has never been simpler.
Security and Privacy
The City of Clearwater takes customers’ security and privacy seriously. The online payment system is encrypted and your data is never stored on the city’s servers.
Card payments are processed via secure connection to a PCI-compliant payment gateway. Bank account information for automated payments is tokenized for added protection.
You have sole access to your online account with unique login credentials. The site also auto-logs off after periods of inactivity for security. Protect your username and password just like you would for online banking.
Go Paperless with eBills
Want to save paper and help the planet? Sign up to receive bills and payment confirmations digitally through email and account notifications.
First, make sure your contact information is up-to-date in your online account profile. Then check the box to opt-in to paperless billing and notifications when making a one-time payment.
You’ll receive an email each month when your new bill is ready to view and pay online. Never worry about lost paper statements again! Reduce clutter while saving trees.
Better Manage Your Utility Spending
The ability to closely monitor your account activity each month helps customers better manage utility budgets and avoid surprises.
Review monthly usage and see how charges compare year-over-year. Identify seasons or billing cycles where usage spikes, so you know what to expect.
The online account tools also allow you to estimate bill amounts, try out budget billing options, and pay down account balances over time. Take control of your utility spending with greater insight.
Set It and Forget It
For ultimate convenience, enroll in autopay and let Clearwater’s online system handle the rest. Payments will be made on time, every time, directly from your bank account. Avoid late payment penalties while saving money on your water and gas bills.
Customers report autopay makes managing utility bills effortless. Payments happen in the background so you can set it and forget it. Spend less time worrying about monthly utilities and more time focused on things you enjoy.
Convenience at Your Fingertips
Bill paying will likely never be fun. But the City of Clearwater offers a streamlined online system that saves residents time, money, and hassle. View or pay your water, gas, or other city bill from home in minutes with 24/7 access.
Take control of utility spending, reduce paper waste, and avoid late fees. Paying Clearwater bills online is the ultimate in convenience. Sign up today and kiss paper statements and stamps goodbye for good!
Water Main Break at Martin Luther King Jr. Avenue and Eldridge Street
Clearwater Public Utilities crews discovered a water main break Dec. 9, at the intersection of Martin Luther King Jr. Avenue and Eldridge Street. Crews are on site, and repairs are underway. The road is expected to reopen Dec. 13.
All water emergencies should be reported to (72 462-6633 to our 24/7 dispatch line.
The Public Utilities Department provides our community with safe drinking water, an environmentally proactive wastewater collection system, and treated wastewater to very high standards. This helps us to provide reclaimed water to our customers for reuse in the community. We operate and maintain the city’s water wells and water treatment plants, water storage and distribution system, wastewater collection and transport systems, water reclamation facilities, and reclaimed water system. We also enforce the city’s industrial pretreatment ordinance and ensure compliance with the U.S. Environmental Protection Agency and State of Florida’s environmental regulations.
- Sunday Closed
- Monday
- 08:00 AM–05:00 PM
- Tuesday
- 08:00 AM–05:00 PM
- Wednesday
- 08:00 AM–05:00 PM
- Thursday
- 08:00 AM–05:00 PM
- Friday
- 08:00 AM–05:00 PM
- Saturday Closed
To report an emergency, such as a gas leak or a water main break, call (727) 462-6633. Calls are answered 24/7. You also can submit an online ticket for a less urgent matter via Clearwater Connect.
Clearwater residents pay for reclaimed water – even if they don’t use it
FAQ
What is the phone number for clearwater water bill?
How do I pay my Pinellas County utility bill?
What is the county of Clearwater, FL?
Who is the finance director of the City of Clearwater?
Does Clearwater have an online bill payment portal?
Clearwater Utility Customers To See Online Bill Payment Portal Upgrade – Clearwater, FL – Starting May 31, the city of Clearwater will launch a new, user-friendly electronic payment system to make paying city utility bills easier.
How do I pay my Clearwater utility bill?
Find convenient options for paying your bill. Pay or view your bill using your account number or email, set up automatic payments from your bank, register for an account, or pay your utility deposit online. You can also sign up for paperless billing to receive bills electronically. Find out how to read your Clearwater utilities or gas bill.
How do I contact Clearwater City Hall about my utility bill?
If you have any concerns regarding your utility bill, please contact City Hall at 320-558-2428. If you are a new resident, please submit a New Resident Form to create your utility account with the City of Clearwater. #1. Address of Service #2. Date Bill Issued This is a tear-of piece of the bill that you #3.
How do I create a Clearwater utility account?
If you are a new resident, please submit a New Resident Form to create your utility account with the City of Clearwater. #1. Address of Service #2. Date Bill Issued This is a tear-of piece of the bill that you #3. Billing Period Dates should include with any check or cash #4. Bill Information & Charges payments to City Hall. Total Due #5.
What is Clearwater’s new electronic payment system?
CLEARWATER, FL — Starting May 31, the city of Clearwater will launch a new, user-friendly electronic payment system to make paying city utility bills easier. Advantages to using the new portal include the following: Set it and forget it with AutoPay. Save time and avoid late or missed payments.
Does Clearwater have water & sewer services?
The City of Clearwater is committed to providing quality water and sewer services. The cost of maintaining water and sewer infrastructure is covered by utility fees collected from city utility accounts. Customers are billed monthly. Utility payments are due on the 26th of each month.